Exhibition Event Staff

2 weeks ago


Victoria, Canada Paquin Entertainment Full time

We are seeking charismatic, outgoing and well-spoken individuals to join our team on this exciting project 'Beyond Van Gogh: The Immersive Experience' requires a team of customer service professionals to help in all operational aspects of the exhibit.

**Qualifications**
- Ability to communicate efficiently and professionally with large groups of people
- Maintain a high level of performance to ensure a positive guest experience
- Available to work flexible shifts including evenings, weekends, and holidays

**Responsibilities**
- Roles include: Ticket Scanning, Box Office, VIP Guest Relations, Exhibit Docent, Retail Gift Shop Associates
- Provide exceptional Guest service including initiating interactions, answering questions, and giving directions.
- Assist with ticketing queries, help resolve customer service issues and escalate when necessary.
- Assist with managing the traffic flow of Guests through the check in process and the exhibit.
- Monitor exhibit rooms and displays, maintain the rhythm and flow of Guests in the exhibit.
- Ticket and merchandise sales skills, as well as being able to upsell various Guest experiences
- Ensure that all safety standards and practices are met, report any unsafe conditions to supervisors
- Maintain a positive rapport with Guests and teammates at all times.
- Assist with other duties as required, this is a hands-on position

**Desired Skills & Experience**
- Sales experience in a high volume, fast paced environment
- Some knowledge in using various POS systems, training will be provided
- Positive, outgoing attitude with the ability to command a room
- At least 1 year of direct Customer Service in either Retail or Hospitality
- Ability to think quickly on your feet and have strong verbal communication skills

**Hours & Compensation**
- Full-time and part-time hours available, Tuesday through Sunday
- Kindly indicate on your cover letter if you are seeking full-time or part-time employment
- All positions must be able to provide availability covering evenings, weekends and holidays
- $18.00 per hour
- Temporary role till September 2023

**Job Types**: Full-time, Part-time, Fixed term contract
Contract length: 2 months

**Salary**: $18.00 per hour

Schedule:

- Day shift
- Evening shift
- Holidays
- Weekends as needed

Work Location: In person



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