Front Desk Concierge

7 months ago

Toronto, Canada FirstService Residential Full time

As a Security Concierge, you’ll be responsible for assisting residents by providing information and services as needed. This role requires someone that is self-motivated, outgoing, detail-oriented and has great communication skills while having excellent organizational skills.

**Shift Schedule**: Sunday to Thursday, 11:00pm to 7:00am

**Site Location**: Etobicoke, ON

**Compensation**: $ 16.70/ hour

**Your Responsibilities**:
The job duties listed are typical examples of the work performed by positions in this job classification. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned every duty.
- Identifies and clarifies residents’ needs and desires, answers questions, gives directions and instructions.
- Ability to remain calm under pressure and act quickly.
- Manages and screens messages.
- Schedules access for authorized vendors to provide services within units.
- Maintains guest privacy and organization reputation by keeping information confidential.
- Updates job knowledge by participating in educational opportunities, maintaining 2 personal networks.
- Enhances department and organizational reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
- Ensures all safety and access control procedures and maintains a safe work environment.
- Provide protection to the clients, residents and property of the buildings we are contracted to provide services. Provide assistance/ support by answering customer inquiries and direct as required.
- Observe floors and stairways ensuring that they are clear of debris, obstructions and fire hazards and that access doors to sensitive/priority areas are locked. Be alert to deficiencies in the physical building which could cause injury or loss of client’s assets.
- Enforce client’s rules, regulations, Municipal, Ontario and Canadian Laws and assist Police and Medical Staff when required.
- Provide exceptional Customer Service to Clients, Customers, Contractors and Visitors to client’s property.
- Perform routine property patrols of all levels of building, parking areas and perimeter and respond to and Emergencies and Fire Alarms.
- Follow up with daily documentation, daily occurrence log, incident reports and front desk software as required.
- Follow all On-site Procedures: Employee Handbook Policies and Procedures, Training Checklist, Standing Orders or Standard Operation Procedures, Client Policies and FirstService Residential Policies.

**Skills & Qualifications**:

- Must possess a valid Ontario Security License
- High school diploma or equivalent preferred. Completion of College level courses with concentration in Business/Hospitality or Police/Security Foundations would be an asset.

**Physical Requirements**:
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Must be able to lift 50 lbs.
- Must be able to sit for extended periods of time
- Must be able to stand for extended periods of time
- Must be able to communicate both on the phone and in person with our clients in order to resolve issues and manage the business

**About Us**

FirstService Residential is North America’s foremost property management firm specializing in Property Management, Front Desk Security Guards, Cleaners and Superintendent within our Property Services Department.

Recognized as a Great Place to Work, we offer our more than 19,000 associates competitive salaries, top benefits, and career training, continually investing in our associates’ professional development and setting the bar for exceptional service. Our associates enjoy an inclusive work environment and a rich culture of collaboration and mutual respect.

**Embark in a fulfilling career in property management with FirstService today.**

**Disclaimer Statement**

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

  • Concierge/front Desk Reception

    7 hours ago

    Toronto, Canada BentallGreenOak Full time

    **Concierge/Front Desk Reception** **Toronto, Ontario | 99 Gerrard St W** **_Who We Are: _**_BentallGreenOak is a leading, global real estate investment management advisor and a globally-recognized provider of real estate services. BentallGreenOak serves the interests of more than 750 institutional clients with expertise in the asset management of office,...

  • Concierge, Security

    7 months ago

    Toronto, Canada Archive Hospitality Full time

    **Position: Hotel Concierge/Security (Overnight)** **The Role at a Glance**:This position plays a key role within our hotels. The Hotel Concierge/Security (Overnight - shifts are 11pm - 7:30am) is responsible for overseeing the front desk operations and maintaining the safety and comfort of hotel guests during the night. Effective communication, excellent...

  • Front Desk Concierge

    4 days ago

    Toronto, Canada Ritual Hair Skin Beauty Full time

    **Front Desk Concierge** **ABOUT RITUAL** Rediscover the magic in everyday Rituals.We are a one stop shop in the King West Neighborhood offering the best of the best in beauty with services ranging from head to toe. Our mission is to provide exceptional services in a meticulously clean and beautiful environment performed by knowledgeable and friendly...

  • Floaters/part Time

    5 days ago

    Toronto, Canada Royal Concierge and Security Full time

    Looking for staff who are available to cover the following: - Residential Concierge front desk open shifts - Escort coverage - (In-suite entry, Fire watch, Contractor escorts) - Available on different days, nights, afternoons, and weekends (Must have some flexibility) - Hours per week are not guaranteed - Accepting study permit students as well as work...

  • Concierge/security Guard

    24 hours ago

    Toronto, Canada Royal Concierge and Security Full time

    Looking for staff who are available to cover the following: - Residential Concierge front desk open shifts - Escort coverage - (In-suite entry, Fire watch, Contractor escorts) - Available on different days, nights, afternoons, and weekends (Must have some flexibility) - Hours per week are not guaranteed - Accepting study permit students as well as work...

  • Front Desk Administrator

    3 days ago

    Toronto, Canada KG Group Full time

    KG Group is looking for an experienced font desk administrator for a luxury apartment building in Toronto. The job requires greeting residents, guests and contractors that come to the building. As well as assisting with the building FOB system, package system and any other items that may come up. Full training on the different systems will be provided by...

  • Cc security Concierge

    1 week ago

    Toronto, Canada Condo Concierge Full time

    Condo Concierge is a high-end security concierge specialist firm that serves the growing condominium market in the GTA. At Condo Concierge, we value our employees; offer stable work, higher wages, and safe work conditions. Come join our great team! **What you will be doing** - Act as a front-line ambassador to residents, tenants & clients - Maintain a...

  • Front Desk Administrator

    7 months ago

    Toronto, Canada KG Group Full time

    KG Group is looking for an experienced font desk administrator for a luxury apartment building in Toronto. The job requires greeting residents, guests and contractors that come to the building. As well as assisting with the building FOB system, package system and any other items that may come up. Full training on the different systems will be provided by...

  • Cc security Concierge

    1 week ago

    Toronto, Canada Condo Concierge Full time

    Condo Concierge is a security specialty firm that serves the ever-growing condominium and rental market in the GTA. We are hiring a part time Security Concierge in the Downtown Toronto area. **Job Duties**: - Access control for the facility/area - Act as a front-line ambassador to residents, tenants & clients - Maintain a strong optical and tangible image...

  • Residential Front Desk Administrator

    7 months ago

    Toronto, Canada KG Group Full time

    KG Group is looking for a temporary (term of 14 months) and full-time front desk administrator for a luxury apartment building in Toronto. Duties include greeting residents, guests and contractors; as well as assisting with building administration of electronic keyless entry system, package system, move in/out booking, resident notification, rent collection...

  • Assistant Front Desk Manager

    2 days ago

    Toronto, Canada Marriott International, Inc Full time

    **Additional Information** Supports leading Bell, Door and Valet team members. Reports up to Director of Front Office **Job Number** 22161811 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Centre Toronto Hotel, 123 Queen Street West, Toronto, ONT, Canada **Schedule** Full-Time **Located Remotely?** N **Relocation?**...

  • Assistant Front Desk Manager

    4 months ago

    Toronto, Canada Marriott International, Inc Full time

    **Job Number** 24165002 **Job Category** Rooms & Guest Services Operations **Location** W Toronto, 90 Bloor Street East, Toronto, ONT, Canada VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Entry level management position that is responsible for leading and assisting with the...

  • Concierge

    7 months ago

    Toronto, Canada The Sutton Place Hotels Full time

    Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As...

  • Security Concierge

    5 days ago

    Toronto, Canada Condo Concierge Full time

    Condo Concierge is a high-end concierge firm that serves the growing condominium market in the GTA. We value our employees; offering stable work, frequent communication and support, higher wages, and full benefits. **What you will be doing** - Provide customer service to residents in a friendly and courteous manner - Act as a front-line ambassador to...

  • Security Concierge

    5 days ago

    Toronto, Canada Condo Concierge Full time

    Condo Concierge is a high-end concierge firm that serves the growing condominium market in the GTA. We value our employees; offering stable work, frequent communication and support, higher wages, and full benefits. **What you will be doing** - Provide customer service to residents in a friendly and courteous manner - Act as a front-line ambassador to...

  • Concierge

    4 days ago

    Toronto, Canada Cushman & Wakefield Full time

    Job Title Concierge Job Description Summary **Job Description**: **Concierge Job Responsibilities**: Greet and welcome staff, clients, and visitors in a professional, friendly, proactive, and efficient manner, directing them to the appropriate person or department Follow visitor management protocols set out by company Support office access procedures,...

  • Front Desk Agent

    7 months ago

    Toronto, Canada Easton's Group of Hotels Inc. Full time

    Job Overview Check-in/check-out hotel guests in a timely and professional manner; process all payments according to established procedures to ensure guest satisfaction. **Responsibilities**: - Welcome guests in a friendly, prompt, and professional manner. Register guests, issue room keys, provide information on hotel services and room location; prepare...

  • Security Concierge

    5 days ago

    Toronto, Canada Condo Concierge Full time

    Condo Concierge is a high-end concierge firm that serves the growing condominium market in the GTA. We value our employees; offering stable work, frequent communication and support, higher wages, and full benefits. **What you will be doing** - Provide customer service to residents in a friendly and courteous manner - Act as a front-line ambassador to...

  • Security Concierge

    4 days ago

    Toronto, Canada Condo Concierge Full time

    Condo Concierge is a high-end concierge firm that serves the growing condominium market in the GTA. We value our employees; offering stable work, frequent communication and support, higher wages, and full benefits. **What you will be doing** - Provide customer service to residents in a friendly and courteous manner - Act as a front-line ambassador to...

  • Concierge

    7 months ago

    Toronto, Canada DSM Security Services Full time

    We are seeking a friendly and professional Concierge to join our team. As a Concierge, you will be the first point of contact for guests and residents, providing exceptional customer service and ensuring a positive experience. If you have excellent communication skills, a helpful attitude, and enjoy assisting others, we would love to hear from you. Duties -...