Sales Administrator
3 weeks ago
Info-Tech Research Group delivers impartial, highly pertinent IT research, enabling CIOs and IT leaders to make well-informed, strategic decisions. We are currently serving over 30,000 professionals and collaborate closely with IT teams, equipping them with actionable tools and expert guidance to drive measurable results and enhance technology initiatives and organizational processes.
**Why join us?**
- We pride ourselves on consistent year-on-year growth, with double-digit growth even during a global pandemic.
- We are in the Top 3 on LinkedIn's Top Companies List in Canada.
- Info-Tech fosters a growth-focused, entrepreneurial culture with unlimited opportunities for professional growth and development.
- We provide financial support for professional development and training.
**The Role**
The Sales Administrator will be responsible for sales support to the multiple sales departments at Info-Tech Research Group. This person will be responsible for balancing project responsibilities as required by Sales Operations Management. The fast-paced environment requires constant multitasking, superior Administrative skills and a strong customer focus, along with excellent written and oral communication skills.
**Key Responsibilities**
**Sales Administration**
- Processing Sales Requests from all commercial teams
- Vetting deals to ensure accuracy
- Communicating with Sales management
- Sales verification and account administration
- Clear CRM knowledge and usability
- Daily Administration of Accounts in our CRM System
- Fulfill Sales Management and Sales/Account Rep requests
- Cross Training within the Administrative Department
- Documentation of sales process changes
Measures:
- Accuracy of information entered into database
- Prompt entry of all sales daily
- Entry of updated information into system within 1 business day
- Low error rates
- Strong attention to detail
**Other Duties**
- Projects as defined by the Sales Operations Management
**Skills and Experience**
- Post-secondary College Diploma or University Degree a definite asset
- Strong knowledge of software such as MS Word and MS Excel
- Excellent communication skills, both written and verbal
- Ability to multi-task and prioritize
- Outstanding professionalism and unfailing motivation, and strong analytical capability
- Resourcefulness and have the ability to solve problems and work independently
- Strong time management skills and ability to work under tight deadlines
- Previous experience in a project-oriented role
- Demonstrated ability to provide exemplary customer service
- Ability to work effectively in a dynamic team environment
**_Info-Tech Research Group of companies_**_ is an equal opportunity employer committed to diversity and inclusion and does not discriminate on the basis of any legally protected status or characteristic including Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran and are pleased to consider all qualified applicants. To that end, upon request, ITRG will ensure, to the extent possible, that accommodation be made available to applicants throughout the recruitment and hiring process._
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