User Support Technician
5 months ago
Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- Experience: 2 years to less than 3 years
**Tasks**:
- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
**Work conditions and physical capabilities**:
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
- Handling heavy loads
- Physically demanding
- Manual dexterity
- Attention to detail
- Ability to distinguish between colours
- Sound discrimination
- Sitting
- Combination of sitting, standing, walking
- Standing for extended periods
- Bending, crouching, kneeling
- Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week
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User Support Technician
3 days ago
Burlington, Canada Joe Apps Technology Support Full timeDurée de l'emploi: Permanent - Langue de travail: Anglais - Heures de travail: 40 hours per week - Education: - Expérience: - **Education**: - College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - or equivalent experience - ** Tasks**: - Respond to users experiencing difficulties with computer - Consult...
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User Support Technician
5 months ago
Burlington, Canada Joe Apps Technology Support Full timeDurée de l'emploi: Permanent - Langue de travail: Anglais - Heures de travail: 40 hours per week - Education: - Expérience: **Education**: - College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - or equivalent experience **Tasks**: - Respond to users experiencing difficulties with computer - Consult user...
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user support technician
6 months ago
Burlington, Canada Joe Apps Technology Support Full timeDurée de l'emploi: PermanentLangue de travail: AnglaisHeures de travail: 40 hours per weekEducation: Expérience: EducationCollege, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years or equivalent experienceTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other...
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user support technician
5 months ago
Burlington, Canada Joe Apps Technology Support Full timeWork Term: PermanentWork Language: EnglishHours: 40 hours per weekEducation: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 yearsExperience: 1 year to less than 2 years or equivalent experienceTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to...
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User Support Technician
5 months ago
Burlington, Canada JK Contracting and Consulting Inc. Full timeEducation: College/CEGEP - Experience: 1 year to less than 2 years **Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in response to identified difficulties - Collect, organize and maintain a problems and...
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User Support Technician
5 months ago
Burlington, Canada JK Contracting and Consulting Inc. Full timeEducation: - Expérience: **Education**: - College/CEGEP **Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in response to identified difficulties - Collect, organize and maintain a problems and...
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User Support Technician
5 months ago
Burlington, Canada ELITE LOGIX INC Full timeEducation: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 2 years to less than 3 years **Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users...
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Computer Support Technician
5 months ago
Burlington, Canada Aplin Martin Full timeAplin Martin is a full-service Civil Engineering, Architecture, Planning, and Survey company, celebrating over 55 years of success in making sustainable communities a reality across Canada. Over the five decades, the Aplin Martin family has grown into a multi-disciplinary firm of 250+ talented and dedicated professionals delivering innovative and practical...
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Computer Support Technician
5 months ago
Burlington, Canada Aplin Martin Full timeAplin Martin is a full-service Civil Engineering, Architecture, Planning, and Survey company, celebrating over 55 years of success in making sustainable communities a reality across Canada. Over the five decades, the Aplin Martin family has grown into a multi-disciplinary firm of 250+ talented and dedicated professionals delivering innovative and practical...
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Computer Support Technician
6 months ago
Burlington, Canada Aplin Martin Full timeAplin Martin is a full-service Civil Engineering, Architecture, Planning, and Survey company, celebrating over 55 years of success in making sustainable communities a reality across Canada. Over the five decades, the Aplin Martin family has grown into a multi-disciplinary firm of 250+ talented and dedicated professionals delivering innovative and practical...
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Technical Support Specialist
3 weeks ago
Burlington, Ontario, Canada ONTARIO INC. Full timeJob Title: User Support TechnicianAbout the JobOntario INC. is seeking a highly skilled User Support Technician to join our team. As a User Support Technician, you will be responsible for providing technical assistance to users experiencing difficulties with computer systems.Key ResponsibilitiesProvide technical support to users via phone, email, or...
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Computer Technician
5 months ago
Burlington, Canada Joe Apps Technology Support Full timeEducation: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 1 year to less than 2 years - or equivalent experience **Work setting**: - Computer hardware or software retailer/wholesaler **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to...
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Technical Support Specialist
4 weeks ago
Burlington, Ontario, Canada Joe Apps Technology Support Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Joe Apps Technology Support. As a Technical Support Specialist, you will be responsible for providing technical assistance to users experiencing difficulties with computer systems.Key ResponsibilitiesRespond to user inquiries and provide timely solutions to technical...
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Technical Support Specialist
4 weeks ago
Burlington, Ontario, Canada Joe Apps Technology Support Full timeJob SummaryWe are seeking a skilled Technical Support Specialist to join our team at Joe Apps Technology Support. As a Technical Support Specialist, you will be responsible for providing technical assistance to users experiencing difficulties with computer systems.Key ResponsibilitiesRespond to user inquiries and provide timely solutions to technical...
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Technical Support Specialist
4 weeks ago
Burlington, Ontario, Canada Joe Apps Technology Support Full timeJob Title: Technical Support SpecialistJob Summary: We are seeking a highly skilled Technical Support Specialist to join our team at Joe Apps Technology Support. As a Technical Support Specialist, you will be responsible for providing technical assistance to users experiencing difficulties with computer systems.Key Responsibilities:Respond to user inquiries...
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Desktop Support Technician
5 months ago
Burlington, Canada Aquiform Full timeOur IT Department is looking to recruit an IT Desktop Tier 1 Support Technician to support our Corporate, Warehouse and Retail Store Systems. We are looking for an individual with exceptional customer service and communication skills. THIS POSITION IS ON SITE. **As our IT Desktop Support Technician, you will be responsible for**: - Providing Hardware &...
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IT Desktop Support Technician
6 months ago
Burlington, Canada Aquiform Full timeOur IT Department is looking to recruit an IT Desktop Tier 1 Support Technician to support our Corporate, Warehouse and Retail Store Systems. We are looking for an individual with exceptional customer service and communication skills. THIS POSITION IS ON SITE. **As our IT Desktop Support Technician, you will be responsible for**: - Providing Hardware &...
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Desktop Support Technician
6 months ago
Burlington, Canada Aquiform Full timeOur IT Department is looking to recruit an IT Desktop Tier 1 Support Technician to support our Corporate, Warehouse and Retail Store Systems. We are looking for an individual with exceptional customer service and communication skills. THIS POSITION IS ON SITE. **As our IT Desktop Support Technician, you will be responsible for**: - Providing Hardware &...
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IT Desktop Support Technician
5 months ago
Burlington, Canada Aquiform Full timeOur IT Department is looking to recruit an IT Desktop Tier 1 Support Technician to support our Corporate, Warehouse and Retail Store Systems. We are looking for an individual with exceptional customer service and communication skills. THIS POSITION IS ON SITE. **As our IT Desktop Support Technician, you will be responsible for**: - Providing Hardware &...
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Technical Support Specialist
4 weeks ago
Burlington, Ontario, Canada Joe Apps Technology Support Full timeWe are seeking a skilled Technical Support Specialist to join our team at Joe Apps Technology Support. The successful candidate will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesRespond to user inquiries and resolve technical issues in a timely and professional manner.Provide training and...