Program Advisor, Open Learning

3 weeks ago

Kamloops, Canada Thompson Rivers University Full time

Application Restrictions- Open to both Internal and external- Job Type- Support Staff (CUPE)- Posting In effect from- 25/4/2023- Closing Application Date- 9/5/2023- Closing date for internal CUPE applicants- 9/5/2023Applications will be reviewed commencing the “closing date for internal CUPE applicants” and may continue until the position is filled.
- Full/Part Time- Full Time- Support Type- Ongoing- Anticipated Start Date- 5/5/2023- Position End Date (If Applicable)-
- Schedule- The hours of work will be Monday to Friday, 7 hours a day, 8:00 am to 4:00 pm- Schedule Description- DUTIESThe Program Advisor, Open Learning provides advice to students with respect to education planning, academic goals, and course selection. This position may work with students from pre-admission inquiry through to graduation; it proactively encourages students to complete Open Learning credentials in a timely manner.

MAJOR DUTIES & RESPONSIBILITIES
- Responsible for advising students in assigned program portfolio. Assists with coverage in other portfolios.
- Responds to student inquiries, develops education plans, and advises on course selection.
- Researches and makes recommendations on admission requirements, transfer credit assessments, and transfer agreements
- Works closely with Associate Deans and Program Coordinators to determine program requirements are met.
- Conducts degree audits for student graduations.
- Establishes and maintains liaison and referral services with educational institutions, professional and community organizations, and other TRU departments.
- Maintains a student-centered approach and establishes rapport with students within portfolio.
- Approves and prepares letters of permission for program students to take non-TRU courses.
- Evaluates and makes recommendations according to Prior Learning Assessment and Recognition, transfer credit and block transfer articulation guidelines.
- Reviews and enters established transfer credit.
- Engages in continuous training and professional development related to assigned program portfolio.
- May represent TRU-OL at career fairs, trade shows, and recruiting events.
- May provide training to other staff relating to course and program advising, admissions processes, advising theory/practice and systems management.

REPORTS TO
Associate Director, Student Engagement & Experience (OL)
- QUALIFICATIONSEDUCATION:

- Undergraduate Degree from a recognized university in a relevant discipline

EXPERIENCE:

- Three years related work experience including:

- Minimum of two years’ experience in post-secondary institution or related educational environment assessing student’s previous education, skills and background
- One year working in a high call environment
- One year student advising experience

SKILLS, KNOWLEDGE OR ABILITIES RELATED TO THE JOB
- Good organization skills including the ability to set priorities, multi-task and work with mínimal supervision and remain focused on objectives
- Ability to interpret admissions and transfer credit policies and guidelines, to recognize exceptions, and to take appropriate action to resolve problems
- Intermediate research and analytical skills
- Ability to investigate and listen in order to solve problems and provide solutions
- Aptitude for exacting and precise work, a high degree of accuracy, thoroughness, and attention to detail
- Ability to communicate effectively verbally and in writing with a widely diverse student population and coworkers and across functional areas of the institution
- Strong computer skills including student admissions and transfer credit modules and MS Office
- Ability to maintain a student-focused as well as sales-focused approach
- Familiarity with British Columbia post-secondary education
- Comprehensive knowledge of Open and Distance Learning programs and courses, as well as an understanding of traditional campus-based offerings
- Ability to work independently, as well as part of a team.

WORKING CONDITIONS
- Sitting at desk and computer for long periods of time
- General office conditions
- Travel may be required
- The salary for the above position is determined by the Collective Agreement with the Canadian Union of Public Employees, Local 4879, as it presently exists.- Pay Band- CUPE Grade 09 $34.65- Salary rate-
- Location- Kamloops, BC CA (Primary)- # of Hires Needed- 1- Organizational Unit- Thompson Rivers University -> Open Learning -> Program Delivery- Diversity and Inclusion Commitment:

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