Travel Operator
2 months ago
Are you passionate about travel and helping others experience the world? UTOVacation is seeking a Travel Operator to join our team Our team is made up of experienced travel experts who are passionate about helping customers create their dream vacations. Join our team and be part of a dynamic and fast-growing company that values teamwork, innovation, and customer satisfaction
- Research various destinations and means of travel regarding prices, customs, weather conditions, reviews etc.
- Diagnose the clients’ specifications and wishes and suggest suitable travel packages or services
- Organize travels from beginning to end, through booking tickets and accommodation, securing rental transportation etc.
- Supply travelers with pertinent information and useful travel/holiday material (guides, maps, event programs etc)
- Collect deposits and balances
- Use promotional techniques and prepare promotional materials to sell itinerary tour packages
- Handle unforeseen problems and complaints and determine eligibility for money returns
- Maintain relationships with key persons
- Reach the revenue and profit targets
**Job Requirements**
- Proficiency in English; knowledge of Mandarin / Chinese is an advantage
- Exemplary customer-oriented approach
- Ability to present, persuade and communicate effectively
- Demonstrable ability to handle crises
**Job Types**: Full-time, Permanent
**Salary**: $40,000.00-$80,000.00 per year
**Benefits**:
- Casual dress
- On-site parking
- Paid time off
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus pay
Work Location: In person
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