Head Server

2 weeks ago

Markham, Canada Symposium Cafe Restaurant & Lounge Full time

**Job Overview**
We are seeking a dedicated and experienced Head Server to join our dynamic team in a casual dining environment. The Head Server will play a crucial role in ensuring exceptional service and guest satisfaction while managing the front-of-house operations. This position requires strong leadership skills, a passion for the food industry, and the ability to work effectively in a fast-paced setting.

**Responsibilities**
- Lead and supervise the serving staff to ensure high-quality service is delivered consistently.
- Conduct interviews and assist in the hiring process for new team members.
- Manage shift schedules, ensuring adequate coverage during peak hours.
- Oversee inventory control, including tracking supplies and placing orders as needed.
- Collaborate with kitchen staff to ensure smooth communication between front-of-house and back-of-house operations.
- Handle cash transactions accurately, ensuring proper cash handling procedures are followed.
- Train new servers on menu items, service standards, and restaurant policies.
- Address guest inquiries and concerns promptly to enhance their dining experience.
- Maintain cleanliness and organization of the dining area, bar, and service stations.

**Requirements**:

- Proven experience in restaurant management or as a Head Server in a casual dining setting.
- Strong knowledge of food production processes and bar operations.
- Excellent interpersonal skills with the ability to lead a team effectively.
- Familiarity with inventory control systems and cash handling procedures.
- Ability to thrive in a fast-paced environment while maintaining attention to detail.
- Flexibility to work various shifts, including evenings and weekends as required.
- A passion for providing outstanding customer service and creating memorable dining experiences.

Join our team as a Head Server where you can showcase your leadership abilities while contributing to an enjoyable atmosphere for both guests and staff

**Job Types**: Part-time, Seasonal

**Benefits**:

- Flexible schedule

Schedule:

- 4 hour shift
- Evening shift
- Monday to Friday
- Morning shift
- Weekends as needed

**Experience**:

- Restaurant management: 1 year (preferred)
- Hospitality: 1 year (preferred)
- Leadership: 1 year (preferred)

License/Certification:

- SMART SERVE (required)

Shift availability:

- Day Shift (preferred)

Ability to Commute:

- MARKHAM, ON (preferred)

Work Location: In person

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