Corporate Account Manager

6 months ago


Saskatoon, Canada Anchor Managed Solutions Ltd Full time

Salary: Base plus commission.

Anchor Managed Solutions is always looking for talented people to join our amazing team

As a member of our Sales team, the Corporate Account Manager role is vital in looking after our customer's needs. The Corporate Account Manager helps businesses embrace technology to drive their businesses forward.

Role Description:
The Corporate Account Manager is responsible for managing named accounts. Named accounts are accounts that are assigned to each Corporate Account Manager and each account will have a main contact. The Corporate Account Manager is responsible for understanding each customer's budget, authority, needs, and timelines (BANT).

Ongoing Training & Certification:
The Corporate Account Manager is expected to maintain training in software and hardware partners of Anchor. This training includes software and hardware partners. There is also ongoing professional sales training and mentorship provided as your career evolves. Some training materials and courses are assigned, and it is expected they are completed in a timely manner.

Key Responsibilities:

- Learn the value proposition of Anchor's Managed Services and Cyber Security services
- Able to sell Managed Services and Cyber Security services to small and medium businesses
- Build and develop strong relationships with key stakeholders within each named account
- Ensure business reviews are scheduled with invites to key stakeholders
- Assist in managing projects for each of your named accounts
- Utilize ConnectWise, to track time, opportunities, projects, sales orders, and tickets

Status:

- Full-Time, Salary

Hours of work schedule:

- Monday to Friday
- 8:00 am until 5:00 pm
- 2 x 15-minute breaks, 1-hour lunch break

Location of employment:

- Saskatoon Head Office

103-1359 Fletcher Road

Saskatoon, SK S7M 5H5

Eligibility for Anchor benefit plan and Anchor pension plan:

- After 3-month probation, you are eligible to receive Anchor's Canada Life benefits
- After 3-month probation, you are eligible to receive Anchor's Pension Plan benefits

Approximation of percent travel required, and summary of reimbursement process:

- Must have a valid driver's license
- Must have a reliable vehicle
- All mileage is considered an expense and will be paid by Anchor

Key Behavioural Competencies:
Organization & Time Management:

- Ability to provide clear and concise information in a timely manner as to be effectively used by key decision-makers including clients or other Anchor employees
- Effective and efficient use of time and organizational skills to ensure all named Clients are happy on a daily, weekly, and bi-weekly basis
- Provides consistent, accurate work on a timely basis

Detail Oriented
- Able to understand a high level of the business decision-making process
- Track and audit all Client communications to ensure the Client's business objectives are being met
- Use this information to look for workflow and process improvements

Communication
- Demonstrates the ability to clearly convey thoughts and express information verbally as well as written, both internally and externally
- Professionally manage conversations with key stakeholders through QBRs to review service levels, ongoing and upcoming projects, and overall client satisfaction

Relationship management
- Dedicated to providing a high level of sales services while maintaining good working relationships with team members, clients, and other staff members
- Demonstrates professional and appropriate behavior
- Must understand all named Clients' business needs with a high level of detail and understanding of priority
- Must understand: Budget, Authority, Needs, and Timelines (BANT)



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