![Vaughan Physiotherapy Clinic](https://media.trabajo.org/img/noimg.jpg)
Patient Experience Coordinator at Busy Orthopaedic
1 week ago
**Vaughan Physiotherapy Clinic** is seeking a passionate and motivated individual to join our team as a **Patient Experience Coordinator**. This is an excellent opportunity to play a key role in patient care in a growing multidisciplinary clinic alongside skilled physiotherapists, chiropractors, massage therapists, and other healthcare professionals.
**Work in the Community and Make A Difference**
We’re a locally owned and operated clinic that has been serving the community for over 28 years. We are dedicated to providing high-quality, accessible healthcare services to our neighbours.
**Be the Face of Our Clinic**
As the first point of contact, you'll create a welcoming and supportive environment for our patients. Your responsibilities include:
- Scheduling appointments, schedule optimization, and patient relationship management
- Managing practitioners caseload and performance
- Participating in monthly front of house level 10 meetings
- Greeting patients and providing exceptional customer service
- Handling administrative tasks and assisting managers
- Maintaining the clinic facilities and inventory
- Promoting clinic services through active interaction with various referral sources
**We Value Your Skills and Passion**
We're looking for a team player with:
- Excellent communication and interpersonal skills
- Growth mind-set
- A passion for delivering exceptional customer service
- Strong organizational and time management skills
- The ability to multitask in a fast-paced environment
- A positive attitude and a patient demeanor
**Previous experience in a healthcare setting is a plus, but not required.**
**We Offer a Rewarding Work Experience**
- Competitive salary and benefits package (dental, vision, drug plan, virtual walk-in, paramedical, etc.)
- Extensive medical administration training and career development opportunities
- Career growth and leadership opportunities
- Attend free seminars through clinic’s education program
- Company-sponsored social events
- Flexible scheduling options
- A supportive clinic culture and collaborative team environment
**Ready to Join Our Team?**
If you're looking to make a difference in your community and take your customer service skills to the next level, we encourage you to apply
**Please submit your resume and cover letter to be considered for this exciting opportunity.**
**Salary**: $17.50-$20.00 per hour
Expected hours: 32 - 40 per week
**Benefits**:
- Company events
- Dental care
- Extended health care
- Flexible schedule
- Life insurance
- On-site gym
- On-site parking
- Paid time off
- RRSP match
- Vision care
- Wellness program
Flexible Language Requirement:
- English not required
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed
Supplemental pay types:
- Bonus pay
- Retention bonus
**Education**:
- Secondary School (preferred)
Work Location: In person
Expected start date: 2024-05-01
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