Manager, Allied Health Programs

2 weeks ago

Etobicoke, Canada LAMP Community Health Centre Full time

**Manager, Allied Health Programs**

**Temporary Full Time Position: 35 hours per week**

**Contract Period: May 2023 to June 2024**

**Salary Range: TBD**

LAMP Community Health Centre is a multi-service, community based charitable organization that provides a wide range of programs and services to improve a person's overall health. LAMP uses a co-ordinated approach to connect people to medical services and other programs that build personal resources. By providing services that improve physical, emotional, social and economic well-being, people can better manage their health and environment.

**Job Summary**

Reporting to the Director, Clinical Health Services, the Allied Health Manager is responsible for ensuring the provision of high-quality services to clients and providing effective leadership and support to the allied health team (including Nurses, Chiropodists, Dietitians, Physiotherapists, Administrative staff) in order to achieve organizational, partnership and regional objectives. The incumbent is accountable for effective resource management, fostering employee engagement and the development, implementation and evaluation of allied health services.

The Manager of Allied Health will also engage with stakeholders, including our West Toronto Diabetes Education Program partners, and collaborate as necessary to ensure that service delivery aligns with appropriate objectives while meeting accountability criteria from funder(s). The incumbent will also provide leadership and operational management that is effective, reflective of LAMP’s values and in alignment with organizational mission, vision and strategic objectives.

**Primary Responsibilities**

**Quality and Clients**
- Engaging in and informing strategic and operating program planning with the Allied Health teams to prioritize areas of focus and ensure alignment with LAMP CHC’s mission.
- Leading and supporting the development and maintenance of effective interdisciplinary teams, which include clinical providers, reception and administrative staff, and students/volunteers.
- Evaluating current practices, assessing program outcomes, leading quality improvement initiatives and coordinating service delivery to ensure clinical services meet client needs.
- Ensuring evidence based clinical practices and a social prescribing framework to better influence positive health outcomes.
- Utilizing data to illustrate outcomes and to support change, decision-making and quality initiatives and support the provider utilization of the electronic medical record to its full scope.
- Communicating and integrating into service delivery LAMPS’ guiding fundamentals, i.e. health promotion, equity, anti-oppression; harm reduction and the principles of community-based practice

**Operations**
- Supporting the Director in implementing strategic and organizational priorities and decisions.
- Planning, implementing, evaluating, and monitoring primary health care service delivery and deliverables.
- Prioritizing and monitoring team and individual accountabilities and developing plans to attain deliverables.
- Identifying program policy needs and overseeing the maintenance, development and implementation of policies.
- Ongoing monitoring of programs and services to mitigate risk and minimize errors and negative consequences
- Working collaboratively with internal/external stakeholders to enable integrated projects and partnerships.
- Supporting the intake process and wait list management.
- Participating in assigned internal/external committees, relevant working groups (e.g. infection control) and networking initiatives as assigned.

**Human Resources**
- Developing, maintaining and implementing a variety of people initiatives to ensure high performance of staff and effective service to clients.
- Fostering high levels of employee engagement
- Managing staff performance and developing staff skills and capabilities for optimal team performance.

**Financial and Reporting**
- Monitoring and managing all relevant budgets and resources to ensure financial accountability.
- Preparing, collating and ensuring the timely preparation and submission of relevant reports (e.g. funder accountability requirements, monitoring and board reports, QIP etc.).
- In collaboration with the Clinical Director, responsible for implementing and updating a yearly operating plan and work with the team to meet or exceed targets.
- Other relevant duties as assigned

**Required Qualifications**
- University Degree in Health Sciences, Management or recognized equivalent work experience (Master’s degree strongly preferred).
- Minimum of three (3) years previous clinical management experience, preferably in a clinical and/or community-based health care organization
- Regulated Health Professional designation is strongly preferred.
- Significant experience in planning, evaluation, and quality monitoring of allied health services with a demonstrated capacity to prioritize and attain deliverables.
- Ex

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