Polar Travel Sales Advisor

1 month ago

Toronto, Canada Quark Expeditions Full time

**The Company**:
Quark Expeditions® is the world leader in polar adventure travel. Since 1991, Quark has established a tradition of firsts in polar travel: as the first to transit the Northeast Passage with adventure travelers, the first to take travelers to the far side of Antarctica, and the first to circumnavigate the Antarctic continent with guests. Quark is recognized for its diverse fleet of passenger vessels and offers the widest variety of polar itineraries of any other adventure company.

**The Opportunity**:
The Polar Travel Sales Advisor demonstrates all the competencies and behaviors associated with a high-performing sales culture. This role would be prospecting for new business, upselling, and cross-selling within our existing database of past and current customers delivering results against a quota/target. In addition, this role provides focused support to the outside sales teams and directs marketing efforts with more leads, closed deals, and revenue. Your achievements are directly linked to Quark Expeditions® top-line growth. Finally, this role works closely with the Global Customer Services team and provides exceptional customer service.

**Responsibilities**:
Reach monthly sales targets while driving exceptional customer service KPIs.

Always convert sales leads and opportunities quickly and efficiently while following standard operating procedures.

Upsell and cross-sell available products.

Outbound Relationship calling to travel agents and other prospect lists.

Listen and ask the right questions to discover each traveler’s needs.

Always perform with the aspiration to provide a trip of a lifetime and excellent customer service.

Follow all processes in place for a smooth customer journey.

Answer customer post-sales inquiries via phone and live chat outside client services business hours.

Follow and accurately execute the established Sales framework.

Maintain high scoring on call observation/scoring sheet.

Maintain detailed and accurate notes in the Salesforce CRM for a successful transition to the Client Service team.

**Skills and Experience**:

- Minimum of 3 years of front-line sales experience, motivated by revenue targets and service KPIs within a travel or sales environment.
- Ability to take the initiative and expertly direct customer interactions.
- Excellent English communication skills, verbal and written.
- Ability to work varying shifts, weekends, and holidays as required.
- Capable of using a variety of computer programs confidently and efficiently. Experience with different reservation systems and CRM/ Sales Force preferable.
- Strong organizational and time management skills.
- Ability to work in and with a team.
- Proven experience in cross-selling to customers.
- Ability to handle and resolve conflict and guide customers to efficient solutions.
- You need to have the dedication to encourage and be self-motivated.
- “Hunter” mindset with a proven record of success driving sales through a disciplined process.
- A love of sales, customer service & travel.
- Flexible and energetic, able to work independently and in a team environment.
- Resilient with a love of a fast-moving environment.
- Must have a growth mindset and be open to continuous learning.

**Employee Benefits**:

- Competitive salary
- Attractive commissions.
- Health Benefits
- Paid Time Off
- Discounts on travel with Quark and subsidiaries
- A familiarization trip to the polar regions on our innovative cruise ships

Travelopia is committed to ensuring a work environment that is open, accessible, and inclusive, removing barriers for all individuals. If you require accommodations/additional support to participate in the recruitment and selection process, kindly inform us. Our hiring team will work with you to provide suitable accommodations/additional in a timely and confidential manner. Information received will be handled with the utmost discretion.

**What’s next?**

We believe people are happier and perform best when they are able to be their true selves, and that diverse teams deliver better results. Together we will cultivate a diverse, equitable, and inclusive environment, where everyone can flourish. We are committed to driving change through increasing awareness of, and counteracting, unconscious bias, building an inclusive culture, and embracing diversity in all its dimensions.

LI-FJ1 #LI-HYBRID

  • Polar Travel Sales Advisor

    2 months ago

    Toronto, Canada Quark Expeditions Full time

    We carry the spirit of the great explorers, we Go Bold, we Go Together and Go for New. Polar travel is Quark Expeditions, and all of us at Quark Expeditions are committed to creating and delivering life-changing experiences for our clients. We draw on our unparalleled polar expertise to profoundly transform people’s sense of themselves — and of the world...

  • Polar Travel Sales Advisor

    2 months ago

    Toronto, Canada Quark Expeditions Full time

    We carry the spirit of the great explorers, we Go Bold, we Go Together and Go for New. Polar travel is Quark Expeditions, and all of us at Quark Expeditions are committed to creating and delivering life-changing experiences for our clients. We draw on our unparalleled polar expertise to profoundly transform people’s sense of themselves — and of the world...

  • Sales Team Lead

    2 months ago

    Toronto, Canada Quark Expeditions Full time

    Quark is part of the Travelopia group which is one of the world’s leading specialist travel groups providing customers with a diverse range of unique travel experiences. This includes adventure travel, safaris, private jet and polar expeditions, tailor-made luxury holidays, yacht and river boat charter holidays, educational and sporting based school trips,...

  • Travel Advisor

    1 week ago

    Toronto, Canada Intrepid Travel Full time

    Responsibilities: - Provide Online customer service to clients seeking travel advice and assistance - Understand and meet clients' travel needs - Online Assisting with activities. - Handle any necessary changes or cancellations in online. - Online operations - Can be done without affecting your current job - No experience required to start, one-on-one...

  • Air Travel Consultant

    2 weeks ago

    Toronto, Canada Travel Edge Full time

    Company Description Travel Edge is the largest luxury-focused travel agency in North America with over 750 advisors, planners and travel experts specializing in Leisure, Corporate & Events travel. At Travel Edge we believe in the power of travel, our people, the technology they use, and giving back to the communities in which we operate. Our luxury advisors...

  • Group Travel Advisor

    3 weeks ago

    Toronto, Ontario, Canada Direct Travel Full time

    Group Travel Advisor – Sabre - RemoteEmbark on the next step in your career journey with Direct TravelResponsible for successful research and completion of comprehensive, accurate and cost-effective group travel arrangements for direct travel clients within company policies, with the Meeting and Events Team. This is a fully remote position Expedition...

  • Group Travel Advisor

    1 week ago

    Toronto, Ontario, Canada Direct Travel Full time

    Group Travel Advisor – Sabre - RemoteEmbark on the next step in your career journey with Direct TravelResponsible for successful research and completion of comprehensive, accurate and cost-effective group travel arrangements for direct travel clients within company policies, with the Meeting and Events Team. This is a fully remote position Expedition...

  • Corporate - Travel Advisor

    3 weeks ago

    Toronto, Canada Direct Travel Full time

    Corporate Travel Advisor – Remote Embark on the next step in your career journey with Direct Travel!As a Corporate Travel Consultant at McCord Travel, A Direct Travel company, you will be working in an exclusive environment that caters to our long-standing business and public sector clients while collaborating directly with the director and team. This is a...

  • Corporate - Travel Advisor

    1 week ago

    Toronto, Ontario, Canada Direct Travel Full time

    Corporate Travel Advisor – Remote Embark on the next step in your career journey with Direct TravelAs a Corporate Travel Consultant at McCord Travel, A Direct Travel company, you will be working in an exclusive environment that caters to our long-standing business and public sector clients while collaborating directly with the director and team. This is a...

  • Corporate - Travel Advisor

    3 weeks ago

    Toronto, Ontario, Canada Direct Travel Full time

    Corporate Travel Advisor – Remote Embark on the next step in your career journey with Direct TravelAs a Corporate Travel Consultant at McCord Travel, A Direct Travel company, you will be working in an exclusive environment that caters to our long-standing business and public sector clients while collaborating directly with the director and team. This is a...

  • Corporate Travel Advisor

    1 month ago

    Toronto, Canada Direct Travel Full time

    **Corporate Travel Advisor** **Position Overview** As a key member of the Canada West Region Team, the Corporate/Leisure Travel Advisor will be responsible for the successful completion of comprehensive, accurate, cost effective travel arrangements for Direct Travel clients within company policies utilizing corporate contracts and preferred suppliers in an...

  • Corporate Travel Advisor

    4 days ago

    Toronto, Canada Direct Travel Full time

    **Corporate Travel Advisor** **Position Overview** As a key member of the Canada West Region Team, the Corporate Travel Advisor will be responsible for the successful completion of comprehensive, accurate, cost effective travel arrangements for Direct Travel clients within company policies utilizing corporate contracts and preferred suppliers in an...

  • VIP Travel Advisor

    3 weeks ago

    Toronto, Canada Direct Travel Full time

    VIP Travel Advisor – Sabre – Remote Embark on the next step in your career journey with Direct Travel! To make travel reservations for C-Suite (or similar) corporate travellers in accordance with their travel policy, covering all aspects of VIP business travel. This is a fully remote position. Expedition ExpectationsDeliver outstanding level of...

  • VIP Travel Advisor

    3 weeks ago

    Toronto, Ontario, Canada Direct Travel Full time

    VIP Travel Advisor – Sabre – Remote Embark on the next step in your career journey with Direct Travel To make travel reservations for C-Suite (or similar) corporate travellers in accordance with their travel policy, covering all aspects of VIP business travel. This is a fully remote position. Expedition ExpectationsDeliver outstanding level of customized...

  • VIP Travel Advisor

    1 week ago

    Toronto, Ontario, Canada Direct Travel Full time

    VIP Travel Advisor – Sabre – Remote Embark on the next step in your career journey with Direct Travel To make travel reservations for C-Suite (or similar) corporate travellers in accordance with their travel policy, covering all aspects of VIP business travel. This is a fully remote position. Expedition ExpectationsDeliver outstanding level of customized...

  • Corporate Travel Advisor

    1 month ago

    Toronto, Ontario, Canada Direct Travel Full time

    Corporate Travel Advisor – Bilingual - Remote Embark on the next step in your career journey with Direct TravelAs a key member of the Canada West Region Team, the Corporate Travel Advisor will be responsible for the successful completion of comprehensive, accurate, cost-effective travel arrangements for Direct Travel clients within company policies...

  • Corporate Travel Advisor

    1 week ago

    Toronto, Ontario, Canada Direct Travel Full time

    Corporate Travel Advisor – Bilingual - Remote Embark on the next step in your career journey with Direct TravelAs a key member of the Canada West Region Team, the Corporate Travel Advisor will be responsible for the successful completion of comprehensive, accurate, cost-effective travel arrangements for Direct Travel clients within company policies...

  • Corporate Travel Advisor

    1 week ago

    Toronto, Ontario, Canada Direct Travel Full time

    Corporate Travel Advisor – Sabre - Remote Embark on the next step in your career journey with Direct TravelAs a key member of the West Region Operations Team, the Corporate Travel Advisor will be responsible for the successful completion of comprehensive, accurate, cost effective travel arrangements for Direct Travel clients within company policies...

  • Corporate Travel Advisor

    2 months ago

    Toronto, Ontario, Canada Direct Travel Full time

    Corporate Travel Advisor – Sabre - Remote Embark on the next step in your career journey with Direct TravelAs a key member of the West Region Operations Team, the Corporate Travel Advisor will be responsible for the successful completion of comprehensive, accurate, cost effective travel arrangements for Direct Travel clients within company policies...

  • VIP Travel Advisor

    3 weeks ago

    Toronto, Canada Direct Travel Full time

    VIP Travel Advisor – Sabre – Remote  Embark on the next step in your career journey with Direct Travel! To make travel reservations for C-Suite (or similar) corporate travellers in accordance with their travel policy, covering all aspects of VIP business travel. This is a fully remote position. Expedition Expectations Deliver outstanding...