Automotive Service Advisor

6 months ago


Brentwood Bay, Canada Midas Auto & Tire Brentwood Bay Full time

Responsibilities:

- Greet customers and provide excellent customer service throughout their visit
- Listen to customers' concerns and accurately document them
- Communicate with the service technicians to ensure timely completion of repairs
- Provide estimates for repair costs and obtain customer approval
- Explain repair recommendations to customers in a clear and understandable manner
- Schedule appointments and manage the service department's workflow
- Handle cash transactions and maintain accurate records of payments

**Skills**:

- Excellent customer service skills with the ability to build rapport with customers
- Experience working as a mechanic or in a similar role is preferred
- Proficient in cash handling and basic math skills
- Familiarity with dealership operations and procedures is a plus

As a Service Advisor, you will play a crucial role in ensuring customer satisfaction by providing exceptional service and guidance throughout the repair process. Your mechanical knowledge, customer service skills, and ability to effectively communicate will contribute to the success of our service department.

**Salary**: $75,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Store discount
- Tuition reimbursement
- Vision care

Schedule:

- Monday to Friday
- Weekends as needed

**Experience**:

- sales: 1 year (required)
- Customer service: 1 year (required)

Ability to Commute:

- Brentwood Bay, BC V8M 1J5 (required)

Ability to Relocate:

- Brentwood Bay, BC V8M 1J5: Relocate before starting work (required)

Work Location: In person



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