Client Services Coordinator
4 months ago
Our Story:
**About You**:
You are a high achiever looking to thrive in a fast-paced environment. You take pride in your own work but are comfortable collaborating with a team of highly motivated individuals. You can communicate clearly and concisely with teammates and clients, and you enjoy strong company culture and camaraderie. You can navigate multiple corporate functions, including global lines of service and corporate centers of excellence. You possess strong interpersonal skills and are willing to take on diverse tasks to achieve the team’s common goal. You value personal and professional growth and are ready to take the next step in advancing your career.
If this sounds like you, well, then you will love the culture at Avison Young
**About Us**:
Avison Young is a global commercial real estate brokerage and advisory firm, offering transaction, management, financial and consulting services. We’ve designed our corporate structure to best serve our clients by enhancing collaboration across our organization.
Real estate can have an enormous positive impact on people’s lives - and we’re in the business of making spaces and places work better for people. Our purpose is to create real economic, social and environmental value as a global real estate advisor, powered by people.
We care about each other and we have each other’s backs. This makes Avison Young a great place to be a client, and a great place to work. We support the whole person and their complete wellness - economic, mental and physical - because what’s best for our business comes from our people bringing their whole selves to work.
Of course we love it here, but outsiders think we’re pretty great too Avison Young has been recognized as one of Canada's Best Managed Companies for the 13th year in a row, with a Platinum Club designation
Overview:
Reporting to the Senior Operations Manager, Client & Brokerage Services, Ontario, (and/or other designated person), this role is based in the Downtown Toronto office, and provides daily real estate administrative support in a fast-paced environment. As a Client Services Coordinator (“CSC”), you will provide sales, marketing, and research support along with general office administration to your broker team and clients. Your responsibilities will be an exciting mix of presentation support, listing and offer preparation, property marketing and client reporting, conducting market research and transaction administration.
**Responsibilities**:
The key responsibilities of the Client Services Coordinator include, but are not limited to, the following:
**ADMINISTRATION**:
- Provide administrative support for internal and external correspondence including calendar and file management
**LEASING**:
- Participate in broker-driven activities to promote business development
- Assist with financial analysis templates/data entry
- Prepare written service proposals
- Facilitate communication between decision-makers, property owners and other stakeholders in the commercial real estate industry
- Preparation, control, and maintenance of legal documents (letters of intent, offers, proposals, commission agreements, listing agreements, amendments, waivers, extensions, and Multiple Listing Services agreements) throughout the deal and due diligence process
- Maintain and review property listings and manage expiry dates and prepare required documentation
- Maintain records of correspondence for property listings with agents and update client reporting as required
- Coordinate deal processing with agents and Accounting Department
- Schedule meetings, appointments, property tours and travel plans
- Proofread copy for spelling, grammar and layout making appropriate changes; responsible of accuracy and clarity of final copy
- Work closely with agents on various initiatives and special projects
**MARKETING**:
- Organize, create, prepare and produce customized marketing materials as well as client-specific packages, presentations, and proposals
- Assist with preparation, coordination and assembly of marketing materials for property listings, including brochures, invitations, signage, and announcements InDesign, while maintaining the Avison Young brand throughout all projects.
- Update listings on Avison Young website and other locations as advised
- Research and design space maps tailored for clients on Adobe InDesign and PowerPoint
**RESEARCH**:
- Coordinate property availability surveys and other applicable research collateral
- Conduct market information research through various sources including CRM and third-party databases such as MLS, Altus, CoStar, AVANT, etc.
- Update CRM database with current market and client information
Qualifications:
- College or University Degree in business administration, marketing or related
- 3 or more years experience in the real estate industry, preferably in a brokerage office
- Proficient in Microsoft Word, Excel, PowerPoint and Adobe Creative Cloud - InDesign,
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