Network Facing Technician

6 months ago

North Bay, Canada Cogeco Connexion Inc Full time

Our culture lifts you up—there is no ego in the way. Our common purpose? We all want to win for our customers. We aim to always be evolving, dynamic, and ambitious. We believe in the power of genuine connections. Each employee is a part of what makes us unique on the market: agile and dedicated.

Time Type:
Regular

Job Description:
: In accordance with established procedures, policies and available tools, the incumbent is responsible for installing, operating and maintaining all aspects of the network including drop, plant, and associated equipment to Cogeco and Industry Canada standards and to the customer’s satisfaction.

KEY RESPONSABILITIES

1. Installs, maintains and repairs active, passive and optical network equipment and devices in the network.

2. Ensures that network systems are maintained to Cogeco and/or Industry Canada specifications and standards by completing prescribed maintenance activities.

3. Monitors system for signal leakage and completes required repairs to ensure that CLI remains at or below Cogeco standards.

4. Responds to network outages and completes required repairs in an effective and timely manner.

5. Educates customers on the use of all Cogeco products and services.

6. Contributes to the growth of all Cogeco products and services through promotion and sale of our products.

7. Works with other technical staff as required ensuring the correction of customer problems in an effective and timely manner.

8. Operates and understands the use of test equipment related to the maintenance of 2-way coaxial and fibre

systems including network analyzers, signal level meters and leakage monitors, etc.

9. Performs various administrative duties such as completing and maintaining accurate system records, activity reports and support documentation.

10. Ensures the vehicle, test equipment and other assigned tools and equipment are maintained in excellent condition. 11. Escalates issues as required to the appropriate Cogeco department or supplier and ensures follow-up of

outstanding issues.

12. Attends Cogeco and Industry training and developmental events to maintain technical skills and knowledge.

Provides reports on such activity.

13. Performs other duties/tasks as assigned.

14. As part of their work, employees must take all necessary measures to ensure their own health and safety, and that of their co-workers and the public in general. They must use available personal protective equipment at all times, and comply with all Health & Safety instructions, guidelines, policies and procedures issued by the Company.

15. To support Cogeco’s ultimate goal of providing excellent service to current and potential customers, the incumbent must be constantly attentive and responsive to both

external and internal customers’ needs and assist in the resolution of any issues or concerns in a timely and

professional manner while ensuring that the solution meets the customer’s needs.

ESSENTIAL QUALIFICATIONS

ACADEMIC TRAINING
- College diploma in Electronics, or relevant discipline or combination of equivalent education and work experience required
- CATV, Telecommunications and related technical training. - Mechanical aptitude required to complete required repairs and corrections.
- A+ certification preferred.

WORK EXPERIENCE
- Minimum of 5 to 8 years experience in CATV system.

SPECIFIC COMPETENCIES
- Demonstrated knowledge and commitment to following and encouraging safe work practices.
- A minimum of 900 hours of electrical aerial environment experience is required.
- Strong interpersonal and customer service focus. - Must be people and team oriented and have demonstrated ability to communicate clearly, verbally and in writing.
- Detail oriented and possess sound organizational, problem solving, analytical and reporting skills.
- Superior organizational and analytical skills with the ability to independently manage multiple priorities.
- Self-motivated and able to work independently and take initiative in identifying and resolving problems.
- Valid Ontario driver’s license and eligibility to drive Cogeco vehicles.
- Flexibility required with respect to hours of work as business needs change

PHYSICAL DEMANDS AND VISUAL ACUITY
- Frequently required to lift up to 70 lbs and work on fiberglass extension ladders, operate hand and power tools and electronic test equipment.
- Must satisfy the visual acuity test requirements (ie: depth perception, color, distance and peripheral vision).
- At Cogeco, diversity is an essential asset to our organization’s performance. We are committed to providing equal opportunities to all qualified individuals, regardless of cultural and individual differences. We strive to build teams which reflects the diverse profiles and backgrounds of both the customers and communities we serve, firmly believing that this distinguishes Cogeco from competitors and contributes to our signature of excellence._
- You’ll benefit from:_
- _Flexibility: Yes, we think

  • Technician, Customer Facing

    2 months ago

    North Bay, Canada Cogeco Full time

    Our culture lifts you up—there is no ego in the way. Our common purpose? We all want to win for our customers. We aim to always be evolving, dynamic, and ambitious. We believe in the power of genuine connections. Each employee is a part of what makes us unique on the market: agile and dedicated. Time Type: Regular Job Description: **Job Description**: In...

  • Technician, Customer Facing

    2 months ago

    North Bay, Canada Cogeco Full time

    Notre culture vous élève - il n'y a pas d'ego sur le chemin. Notre objectif commun? Nous voulons tous gagner pour nos clients. Nous visons à être toujours évolutifs, dynamiques et ambitieux. Nous croyons au pouvoir des connexions authentiques. Chaque employé fait partie de ce qui nous rend uniques sur le marché: agiles et dévoués. Type...

  • Telecom Support Technician

    2 days ago

    North Bay, Canada Canadian Network Installations Full time

    **Job Summary** **Canadian Network Installations, CNI**, has been a proud national vendor partner supporting telecommunication Carriers across Canada for over 24 years. CNI offers infrastructure support, solutions, and network build in both wired and wireless sectors across Canada. We are currently seeking dedicated individuals who possess the skill,...

  • Network Technician Coordinator

    4 weeks ago

    Terrace Bay, Canada AFIMAC Canada Full time

    AFIMAC Canada is actively hiring an experienced Network Technician Coordinator for work in Ontario You will earn: - $41 per hour before overtime - $30 per day non-taxed meal allowance (when lodging is required) - Paid Travel (up to 4 hours) - Hotel Accommodations Provided (when required) **Contract Duration is 1-120 days** **Duties &...

  • Cabling Technician

    5 months ago

    North Bay, Canada B.G.E Full time

    Must be a Canadian resident and legally entitled to work in Canada Experience installing security equipment is mandatory, pay based on experience and qualifications. **Requirements**: - 1+ years of experience as an installer or technician. - Experience with Alarm Systems and basic understanding of relays and low voltage, Intercom, Terminating Data...

  • Autobody Technician

    6 months ago

    North York, Canada Fix Network Full time

    **Collision Repair Experts is looking for an Auto Body Technician!**: If you are detail-oriented and are looking to grow your expertise in the collision repair industry, then this could be your ticket to a great career. The role of a Collision Repair Technician is to complete repairs in order to have the vehicle ready for delivery on the promised due out...

  • Paint Technician

    5 months ago

    North York, Canada Fix Network Full time

    **Collision Repair Experts is looking for a Paint Technician!** If you are a detail-oriented individual and are looking to join a well-established collision repair centre, then this could be your ticket to a great career in a fast-paced body shop atmosphere. As our **Paint Technician** you will collaborate effectively with the body department to achieve...

  • Information Systems Technician

    6 months ago

    North Bay, Canada Haxxess Enterprise Corporation Full time

    We believe that all technological solutions should be designed with security in mind and delivered with the friendliest service possible to ensure client satisfaction. We are looking for a like-minded information systems technician with a minimum of 3 years experience working at an MSP or relevant field to join our team. The information systems technician...

  • Service Technician

    6 months ago

    North Bay, Canada CB Canada Full time

    Hello, it's a new day and it's time to answer the call to elevate your career and make life accessible for all. Our purpose is to make life accessible Our compassion and knowledge set us apart. With kindness and expertise, we support individuals by delivering the right mobility, accessibility, personal care, and daily living solutions. We believe that...

  • Network Support Technician

    2 months ago

    North York, Canada US Ravens Global Inc. Full time

    Durée de l'emploi: Permanent - Langue de travail: Anglais - Heures de travail: 35 to 40 hours per week - Education: - Expérience: **Education**: - Bachelor's degree **Work setting**: - Consulting firm - Information technology (IT) infrastructure **Tasks**: - Coordinate access and use of computer networks - Install software - Install web server hardware...

  • Network Support Technician

    5 months ago

    North York, Canada GB Language Centre Corp. Full time

    Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 1 year to less than 2 years **Tasks**: - Maintain, troubleshoot and administer the use of local area networks (LANs), wide area networks (WANs), mainframe networks and computer workstations and peripheral equipment - Evaluate and...

  • Network Support Technician

    3 months ago

    North York, Canada GB Language Centre Corp. Full time

    Education: - Expérience: **Education**: - College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years **Tasks**: - Maintain, troubleshoot and administer the use of local area networks (LANs), wide area networks (WANs), mainframe networks and computer workstations and peripheral equipment - Evaluate and install...

  • Computer Network Technician

    6 months ago

    North York, Canada ARGY CONSULTANTS INC. Full time

    Education: College/CEGEP - Experience: 2 years to less than 3 years **Tasks**: - Evaluate and install computer hardware, networking software and operating system software - Operate master consoles to monitor the performance of computer systems and networks and to co-ordinate access and use of computer networks - Provide problem-solving services to network...

  • Network Support Technician

    2 months ago

    North York, Canada KnotSync Connect Inc Full time

    Durée de l'emploi: Permanent - Langue de travail: Anglais - Heures de travail: 35 to 40 hours per week - Education: - Expérience: **Education**: - Bachelor's degree **Work setting**: - Consulting firm - Information technology (IT) infrastructure **Tasks**: - Coordinate access and use of computer networks - Install software - Install web server hardware...

  • Network Support Technician

    5 months ago

    North York, Canada Modi Technologies Inc. Full time

    Work Term: Permanent - Work Language: English - Hours: 30 hours per week - Education: Bachelor's degree - Experience: 1 year to less than 2 years - or equivalent experience **Work setting**: - Computer hardware or software retailer/wholesaler **Tasks**: - Maintain, troubleshoot and administer the use of local area networks (LANs), wide area networks...

  • Computer Networks Manager

    6 months ago

    North York, Canada Novela Neurotechnologies Canada Inc. Full time

    Responsibilities: - Plan, organize, direct, control and evaluate the operations of information systems and electronic data processing (EDP) departments and companies - Develop and implement policies and procedures for electronic data processing and computer systems development and operations - Meet with clients to discuss system requirements,...

  • Network Support Technician

    2 weeks ago

    North York, Canada Modi Technologies Inc. Full time

    Work Term: Permanent - Work Language: English - Hours: 30 to 40 hours per week - Education: Bachelor's degree - Experience: 1 year to less than 2 years - or equivalent experience - ** Work setting**: - Computer hardware or software retailer/wholesaler - ** Tasks**: - Maintain, troubleshoot and administer the use of local area networks (LANs), wide area...

  • Network Support Technician

    6 months ago

    Thunder Bay, Canada Contact North | Contact Nord Full time

    Durée de l'emploi: Permanent - Langue de travail: Anglais - Heures de travail: 35 hours per week - Education: - Expérience: **Education**: - College/CEGEP - or equivalent experience **Work setting**: - Help desk - School or educational institution/establishment - Information technology (IT) infrastructure **Tasks**: - Evaluate and install computer...

  • Wireless Installation and Repair Technician

    6 months ago

    North Bay, Canada Spectrum Telecom Group Ltd. Full time

    **Wireless Installation and Repair Technician** Today, wireless connectivity is one of the fastest-growing industries. At Spectrum Group, we offer wireless solutions for companies to connect and communicate. From designing two-way radio systems to broadband wireless networks, affordable radio rentals, Internet, and our new wide-area Push to Talk Network...

  • Jr. Bas Technician

    6 months ago

    North Bay, Canada Ainsworth Full time

    **If you thrive in a team-oriented workplace that challenges your skills, to drive your career development, embraces diversity and rewards innovation, with competitive pay and great employee programs, join the Ainsworth team today!** **Position Summary**: Jr BAS Technician is the starting point for anyone interested in getting into the field of automation...