Network Operations Technician

8 months ago

Thunder Bay, Canada Tbaytel Full time

Company Biography

Tbaytel is a leading regional provider of telecommunications products and services. We are a dynamic, growth-oriented company committed to investing in the people and organizations that help build strong and healthy communities throughout the entire region we serve. Tbaytel offers comprehensive benefits, performance and recognition programs, educational training, work-life balance and career growth opportunities.
Position Summary
Under the general supervision of the Network Operations Supervisors, the Network Operations Technician is responsible for the installation, repair, testing, maintenance, and monitoring of equipment and facilities related to Tbaytel products and services. The Network Operations Technician is end-to-end solution oriented and driven to provide a superior customer experience.
Major Responsibilities
- Installs, maintains, tests, repairs, and monitors network and customer premise equipment related to voice, internet, video, mobility and security services.
- Installs, maintains, tests, repairs, and monitors central office power equipment including, but not limited to DC power plants, batteries and cabling.
- Installs and maintains central office equipment including, but not limited to auxiliary framing, cable rack, fiber tray, and equipment cabinets.
- Installs, tests and repairs copper & fiber facilities.
- Performs and interprets diagnostic testing using hardware and software test tools to isolate network and customer troubles.
- Assists with investigation and diagnoses of issues related to network and customer premise equipment and performs escalation of issues to other groups as required.
- Creates, updates, and resolves network incident and customer trouble tickets, ensuring trouble resolution and customer communication is completed.
- Provides and updates as-built information to maintain records and drawings. Liaises with Engineering on work order revisions, construction status, design improvements, quality control and cost savings.
- Plans and coordinates scheduled work with approved contractors pertaining, but not limited to tower, electrical, road, grounds, building and commercial services installation and/or maintenance.
- Provides training and technical assistance to other employees as directed.
- Operates various types of power tools and telecommunications equipment.
- Maintains an up-to-date knowledge of and complies with all legislation and Tbaytel policies relevant to the position and the duties performed.
- Performs all other duties as assigned.

Minimum Qualifications
- Strong computer skills and a technical aptitude.
- The ability to communicate with the public and fellow employees in a courteous and tactful manner.

Preferred Qualifications
- Previous telecommunications experience in a technical role.

Conditions of Employment
- Must successfully undergo a satisfactory Criminal Records Check.
- Must hold and maintain a valid Driver’s Licence and current satisfactory Driver’s Abstract (determined by COTB Fleet)
- Must be capable of performing physical labor.
- Must not be colourblind. Must be able to accurately differentiate colored wiring.
- Must be able to work aloft, climb ladders and effectively utilize aerial mobile equipment.
- Shift work is required and travel throughout Tbaytel serving territory may be required.

Closing Statement

Tbaytel strives to provide a safe environment for its customers, employees and assets. To support this goal, Tbaytel requires that all individuals acting in their capacity as employees, students, and contractors for Tbaytel undergo a Criminal Records Check (CRC).
Tbaytel will review the CRC to determine if the offence(s) are relative to the bona fide job requirements.
Criminal Records Checks will be conducted in a discreet and confidential manner, in the interest of Tbaytel and for public safety of the community served by Tbaytel.
What is a Criminal Records Check?
A Criminal Records Check is a CRC which searches the National repository for criminal records in Canada via the Canadian Police Information Centre (CPIC). It also identifies pending criminal code charges and outstanding warrants.
For more information on obtaining a record suspension please visit the Parole Board of Canada
Employment Equity

  • Network Support Technician

    7 months ago

    Thunder Bay, Canada Contact North | Contact Nord Full time

    Durée de l'emploi: Permanent - Langue de travail: Anglais - Heures de travail: 35 hours per week - Education: - Expérience: **Education**: - College/CEGEP - or equivalent experience **Work setting**: - Help desk - School or educational institution/establishment - Information technology (IT) infrastructure **Tasks**: - Evaluate and install computer...

  • Network Technician Coordinator

    2 months ago

    Terrace Bay, Canada AFIMAC Canada Full time

    AFIMAC Canada is actively hiring an experienced Network Technician Coordinator for work in Ontario You will earn: - $41 per hour before overtime - $30 per day non-taxed meal allowance (when lodging is required) - Paid Travel (up to 4 hours) - Hotel Accommodations Provided (when required) **Contract Duration is 1-120 days** **Duties &...

  • IT Technician

    7 months ago

    Thunder Bay, Canada Great River Financial Services Inc (GRFS) Full time

    Responsibilities: - Provide technical support and troubleshooting for software and hardware issues - Set up and maintain computer networks, including VPN and firewall configurations - Respond to help desk tickets and provide timely resolution to end-user problems - Collaborate with cross-functional teams to implement IT projects and initiatives - Document...

  • Operations Technician

    6 months ago

    Thunder Bay, Canada Tbaytel Full time

    **Company Biography** Tbaytel is a leading regional provider of telecommunications products and services. We are a dynamic, growth-oriented company committed to investing in the people and organizations that help build strong and healthy communities throughout the entire region we serve. Tbaytel offers comprehensive benefits, performance and recognition...

  • Electrical/electronics Test Technician I

    4 months ago

    Thunder Bay, Canada ALSTOM Full time

    Req ID:438067 At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter...

  • Pharmacy Technician

    3 months ago

    Thunder Bay, Canada Oak Medical Arts Full time

    **Oak Medical Arts** Oak Medical Arts is a locally-owned network of six clinic and pharmacy locations in Thunder Bay. Our team-based model integrates many health professions including: walk-in clinic services, pharmacy, chiropractic care, massage therapy, physiotherapy, foot care, harm reduction, kinesiology, mental health counselling and much more. Our...

  • IT Technician

    3 months ago

    Thunder Bay, Canada Great River Full time

    Job Description - incredible opportunity to join a great team in a critical specialist role. - Feel valued with our competitive base salary plus incentives and benefits. - Be a part of a truly inclusive and diverse team that’s making a positive impact every day. About Great River North America: In an evolving talent market, organizations that recruit the...

  • Network Infrastructure Administrator

    7 months ago

    Thunder Bay, Canada City of Thunder Bay Full time

    : The **City of Thunder Bay** provides exceptional quality of life to those who live, work, and play in Thunder Bay - a culturally vibrant, economically diverse community with a metro population of over 120,000. Located on the north shore of Lake Superior, under the protective watch of the Sleeping Giant, Thunder Bay is rich in people and resources, and...

  • Technician

    4 weeks ago

    Thunder Bay, Canada Motion LP Full time

    **Consider joining us as a Service Technician if**: You have experience troubleshooting and solving mechanical challenges. You may have worked as an apprentice or mechanic or building furniture or equipment. You are curious, friendly, and empathetic, finding satisfaction in solving problems and helping others. You are comfortable using and working with...

  • Technician Ii

    4 months ago

    Thunder Bay, Canada Paladin Technologies Full time

    As a Technician ll - Security with Paladin Technologies, you will collaboratively review, understand, analyze (for correctness), and implement installation blueprints and plans from Project Managers and Sales Teams to complete installations. This role requires the ability and know how to properly complete the installation, understand and follow the BOM, and...

  • Technician Ii

    2 months ago

    Thunder Bay, Canada Paladin Technologies Full time

    As a Technician ll - Security with Paladin Technologies, you will collaboratively review, understand, analyze (for correctness), and implement installation blueprints and plans from Project Managers and Sales Teams to complete installations. This role requires the ability and know how to properly complete the installation, understand and follow the BOM, and...

  • Technician Ii

    4 months ago

    Thunder Bay, Canada Paladin Technologies Full time

    As a Technician ll - Security with Paladin Technologies, you will collaboratively review, understand, analyze (for correctness), and implement installation blueprints and plans from Project Managers and Sales Teams to complete installations. This role requires the ability and know how to properly complete the installation, understand and follow the BOM, and...

  • System Technician

    3 days ago

    Thunder Bay, Canada Shaw Communications Full time

    A little about us What we do at Shaw matters - in a world where being connected has never been more critical, we bring the best wireline and wireless technology and solutions together to create exceptional customer experiences. Every day we help millions of Canadians live their best-connected lives through the strength, capacity and combined power of our...

  • IT Network Administrator

    7 months ago

    Thunder Bay, Canada Thunder Bay Xerographix Inc. (TBXI) Full time

    TBXI is a leader in the multi-function printer and IT space offering a fun, dynamic workplace with a great team. TBXI has won multiple awards locally (Company of the Year, Business Excellence Award) and has been recognized as a leader in the community. Come join our team! The job offers: Competitive salary **Benefits**: RRSP...

  • Electronic Communications Technician

    3 months ago

    Thunder Bay, Canada CRC Communications Full time

    CRC Communications is recruiting for a Full Time Electronic Communications Technician based in Thunder Bay. Periodic out of town travel is a prerequisite for this position. We are seeking an individual experienced in Various Communications Applications with a Background in Electronics. High School Graduate is a requirement for this position. A College...

  • Field Technician

    7 months ago

    Thunder Bay, Canada KBM Resources Group Full time

    **Job Title: Field Technician** About Us: KBM is an independently owned natural resources consulting firm offering a range of services to clients in both the private and public sectors. Since 1974 we have been headquartered in Thunder Bay, ON along the north shore of Lake Superior. In 2011, KBM opened a satellite office in Prince Albert, SK. Both locations...

  • Technician - Advanced

    3 months ago

    Thunder Bay, Canada Bell Full time

    Req Id: 420446 At Bell, our purpose is to advance how Canadians connect with each other and the world. We achieve this by providing consumers and businesses with the best network technologies in the world, innovative digital solutions and seamless customer experiences. It’s all developed and delivered by the members of #TeamBell and we’re always on the...

  • Telecommunications Technician

    3 months ago

    Thunder Bay, Canada Lexia Communications Inc. Full time

    **Job Summary**: **Duties**: - Install, maintain, and repair telecommunications systems and equipment - Troubleshoot network infrastructure issues - Perform telecommunication tasks such as wiring and cabling - Assist with electrical tasks related to telecommunications systems - Conduct telephone system installations and repairs **Requirements**: -...

  • Regulated Pharmacy Technician

    6 months ago

    Thunder Bay, Canada Shoppers Drug Mart Pharmaprix Full time

    Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. **Why this role is important?** **SUMMARY**: To assist with the technical functions of dispensing prescriptions, assist as appropriate in the delivery of pharmacy services and...

  • Field Technician

    2 weeks ago

    Thunder Bay, Canada KBM Resources Group Full time

    **Job Title: Field Technician** About Us: KBM is an independently-owned natural resources consulting firm offering a range of services to clients in both the private and public sectors. Since 1974 we have been headquartered in Thunder Bay, ON along the north shore of Lake Superior. In 2011, KBM opened a satellite office in Prince Albert, SK and in 2024 we...