Network Operations Technician

3 weeks ago


Thunder Bay, Canada Tbaytel Full time

Company Biography

Tbaytel is a leading regional provider of telecommunications products and services. We are a dynamic, growth-oriented company committed to investing in the people and organizations that help build strong and healthy communities throughout the entire region we serve. Tbaytel offers comprehensive benefits, performance and recognition programs, educational training, work-life balance and career growth opportunities.
Position Summary
Under the general supervision of the Network Operations Supervisors, the Network Operations Technician is responsible for the installation, repair, testing, maintenance, and monitoring of equipment and facilities related to Tbaytel products and services. The Network Operations Technician is end-to-end solution oriented and driven to provide a superior customer experience.
Major Responsibilities
- Installs, maintains, tests, repairs, and monitors network and customer premise equipment related to voice, internet, video, mobility and security services.
- Installs, maintains, tests, repairs, and monitors central office power equipment including, but not limited to DC power plants, batteries and cabling.
- Installs and maintains central office equipment including, but not limited to auxiliary framing, cable rack, fiber tray, and equipment cabinets.
- Installs, tests and repairs copper & fiber facilities.
- Performs and interprets diagnostic testing using hardware and software test tools to isolate network and customer troubles.
- Assists with investigation and diagnoses of issues related to network and customer premise equipment and performs escalation of issues to other groups as required.
- Creates, updates, and resolves network incident and customer trouble tickets, ensuring trouble resolution and customer communication is completed.
- Provides and updates as-built information to maintain records and drawings. Liaises with Engineering on work order revisions, construction status, design improvements, quality control and cost savings.
- Plans and coordinates scheduled work with approved contractors pertaining, but not limited to tower, electrical, road, grounds, building and commercial services installation and/or maintenance.
- Provides training and technical assistance to other employees as directed.
- Operates various types of power tools and telecommunications equipment.
- Maintains an up-to-date knowledge of and complies with all legislation and Tbaytel policies relevant to the position and the duties performed.
- Performs all other duties as assigned.

Minimum Qualifications
- Strong computer skills and a technical aptitude.
- The ability to communicate with the public and fellow employees in a courteous and tactful manner.

Preferred Qualifications
- Previous telecommunications experience in a technical role.

Conditions of Employment
- Must successfully undergo a satisfactory Criminal Records Check.
- Must hold and maintain a valid Driver’s Licence and current satisfactory Driver’s Abstract (determined by COTB Fleet)
- Must be capable of performing physical labor.
- Must not be colourblind. Must be able to accurately differentiate colored wiring.
- Must be able to work aloft, climb ladders and effectively utilize aerial mobile equipment.
- Shift work is required and travel throughout Tbaytel serving territory may be required.

Closing Statement

Tbaytel strives to provide a safe environment for its customers, employees and assets. To support this goal, Tbaytel requires that all individuals acting in their capacity as employees, students, and contractors for Tbaytel undergo a Criminal Records Check (CRC).
Tbaytel will review the CRC to determine if the offence(s) are relative to the bona fide job requirements.
Criminal Records Checks will be conducted in a discreet and confidential manner, in the interest of Tbaytel and for public safety of the community served by Tbaytel.
What is a Criminal Records Check?
A Criminal Records Check is a CRC which searches the National repository for criminal records in Canada via the Canadian Police Information Centre (CPIC). It also identifies pending criminal code charges and outstanding warrants.
For more information on obtaining a record suspension please visit the Parole Board of Canada
Employment Equity


  • Operations Technician

    3 weeks ago


    Thunder Bay, Canada Tbaytel Full time

    Job Number: J3-4 Job Title: Operations Technician Job Type: Temporary Full-time City, Province, Country: Thunder Bay, Ontario, Canada Job Category: Field Operations Number of Positions: 1 Closing Date: August , 3 Share Facebook Twitter Email LinkedIn Tbaytel is a leading regional provider of telecommunications products and services. We are a dynamic,...


  • Thunder Bay, Canada Tbaytel Full time

    Company Biography Tbaytel is a leading regional provider of telecommunications products and services. We are a dynamic, growth-oriented company committed to investing in the people and organizations that help build strong and healthy communities throughout the entire region we serve. Tbaytel offers comprehensive benefits, performance and recognition...

  • Operations Technician

    4 weeks ago


    Thunder Bay, Canada Tbaytel Full time

    Company Biography Tbaytel is a leading regional provider of telecommunications products and services. We are a dynamic, growth-oriented company committed to investing in the people and organizations that help build strong and healthy communities throughout the entire region we serve. Tbaytel offers comprehensive benefits, performance and recognition...

  • IT Technician

    5 days ago


    Thunder Bay, Canada Great River Financial Services Inc (GRFS) Full time

    Responsibilities: - Provide technical support and troubleshooting for software and hardware issues - Set up and maintain computer networks, including VPN and firewall configurations - Respond to help desk tickets and provide timely resolution to end-user problems - Collaborate with cross-functional teams to implement IT projects and initiatives - Document...


  • Thunder Bay, Canada City of Thunder Bay Full time

    : The **City of Thunder Bay** provides exceptional quality of life to those who live, work, and play in Thunder Bay - a culturally vibrant, economically diverse community with a metro population of over 120,000. Located on the north shore of Lake Superior, under the protective watch of the Sleeping Giant, Thunder Bay is rich in people and resources, and...


  • Thunder Bay, Canada Thunder Bay Regional Health Sciences Centre Full time

    **Ref# 23NON111R1** **2‑Full Time‑ Network Specialist** **Information Technology** Reporting to the Manager Network Operations, the Network Specialist role is to ensure the infrastructure and corporate computer systems are deployed and maintained effectively and efficiently. This includes all devices within the network infrastructure. The Network...


  • Thunder Bay, Canada Thunder Bay Xerographix Inc. (TBXI) Full time

    TBXI is a leader in the multi-function printer and IT space offering a fun, dynamic workplace with a great team. TBXI has won multiple awards locally (Company of the Year, Business Excellence Award) and has been recognized as a leader in the community. Come join our team! The job offers: Competitive salary **Benefits**: RRSP...

  • Field Technician

    7 days ago


    Thunder Bay, Canada KBM Resources Group Full time

    **Position: Field Technician** **About Us**: KBM is an independently-owned natural resources consulting firm offering a range of services to clients in both the private and public sector. Since 1974 we have been headquartered in Thunder Bay, ON along the north shore of Lake Superior. In 2011, KBM opened a satellite office in Prince Albert, SK. Both...


  • Thunder Bay, Canada Thunder Bay Regional Health Sciences Centre Full time

    **Ref# 23NON072** **1‑ Full Time‑ IT Network Administrator** **Information Technology** Plans and coordinates activities, work and projects with Network Administrator and IT Support Specialists in order to assure timely completion of work, projects and priorities, and supervise Systems Specialist staff. The Systems Administrator will work closely...


  • Thunder Bay, Canada Fountain Tire Full time

    Overview: Career wheels spinning but getting nowhere? Put yourself in the driver’s seat and get some traction with **Fountain Tire Thunder Bay** (788 Central Ave) as a **Truck and Coach Technician (310T)**! With over 60 years of experience in the tire and mechanical service industry, we know what we’re doing and we do it well! Our longstanding success...


  • Thunder Bay, Canada Alstom Full time

    Req ID:[[438064]]  At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and...


  • Thunder Bay, Canada Nishnawbe Aski Police Service Full time

    **Why Join Nishnawbe Aski Police Service (NAPS)?** Employing over 230 uniform officers and 40 full-time civilians, NAPS is the largest First Nations police service in Canada and the 2nd largest First Nations police service in North America. NAPS polices 34 communities across the NAN territory which encompasses nearly 2/3 of the Province of Ontario. Not only...

  • Maintenance Technician

    15 hours ago


    Thunder Bay, Canada Lactalis Canada Inc. Full time

    **General Accountability**: As a key member of the maintenance team the Maintenance Technician will ensure that the day-to-day operations run smoothly and efficiently. The Maintenance Technician will be responsible for maintaining and servicing equipment used in the facility. Additionally, they will warrant safe plant operations and a safe working...


  • Thunder Bay, Canada Fountain Tire Full time

    Overview: **Fountain Tire Thunder Bay** (788 Central Ave) is looking for a **Truck and Coach Technician (310T)**! With over 60 years of experience in the tire and mechanical service industry, we know what we’re doing and we do it well! Our longstanding success is because of the people that have chosen a career with us. At Fountain Tire, our associates...

  • Service Technician

    2 days ago


    Thunder Bay, Canada SUPERIOR Home Health Care Full time

    **Job Position**: Service Technician, Level 2 **Job Type**:Permanent, Full Time **Schedule**: Monday - Friday, 40 Hours Per Week, Additional Hours as required **Benefits**: Group Health/Dental Benefits **Compensation**:Competitive Wage **SUPERIOR Home Health Care** is your local source for home medical equipment. We have been locally owned and operated...


  • Thunder Bay, Canada Bayside Geoscience Inc. Full time

    Open Position for: Geological Technician - Core Cutter Bayside Geoscience Inc. provides consulting services to companies in the mining and mineral exploration industry. Our goal is to help companies discover the potential of their projects and properties by matching the right talent to suit their specialized needs. This is achieved through effective...

  • In Home Technician

    7 days ago


    Thunder Bay, Canada Shaw Communications Full time

    A little about us What we do at Shaw matters - in a world where being connected has never been more critical, we bring the best wireline and wireless technology and solutions together to create exceptional customer experiences. Every day we help millions of Canadians live their best-connected lives through the strength, capacity and combined power of our...


  • Thunder Bay, Canada Fountain Tire Full time

    Overview Fountain Tire Thunder Bay (788 Central Ave) is looking for a Truck and Coach Technician (310T) ! Compensation: $35-$40/hour based on experience! With over 60 years of experience in the tire and mechanical service industry, we know what we’re doing and we do it well! Our longstanding success is because of the people that have chosen...


  • Thunder Bay, Canada Matawa First Nations Management Full time

    The _Water & Wastewater Suppor_t Operator will be a part of the Matawa Technical Services team and will report to the Manager of Technical Services at the Thunder Bay office. Guidance and coordination will be provided by the Technical Services department. The Water & Wastewater Support Operator will also be required to respond to emergencies and assist the...


  • Thunder Bay, Canada Ledcor Full time

    **Description** **Job Summary**: You are an experienced Fuel & Lube Technician who takes pride in maintaining production equipment to ensure its efficiency and safety. In addition, you maintain a high degree of cleanliness on the job.**Essential** **Responsibilities**: - Operate fuel/lube trucks to safely service heavy equipment as required and directed -...