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F.t. Food and Beverage Partner Lead

4 weeks ago

Kanata, Canada Brookstreet Hotel Corporation Full time

Looking for employment and want to stay ahead of the competition? Do you want to work for a place that knows how to work hard AND have fun? If you’re ready to break the bonds of chain-affiliated hotel regimes and achieve service excellence, Brookstreet is the place to be This 276 room luxury hotel is located in the heart of Ottawa’s high tech community and is guaranteed to offer unique experiences for guests and employees alike. Are you ready to break the bonds of typical chain-affiliated hotel regimes and drive innovation in your area of expertise?
- Responsibilities and essential job functions include but are not limited to the following:

- Consistently offer professional, friendly and engaging service
- Supervise the F&B Outlet staff in all aspects of the department and ensure service standards are followed
- Maximize revenues by upselling and following budget guidelines
- Handle guest concerns, reacting quickly and professionally
- Have full knowledge of all menus and promotions
- Ensure Partners have full knowledge of all menu items, garnishes, contents and preparation methods being served in the Food & Beverage Outlet
- Follow outlet policies, procedures and service standards
- Follow all safety and sanitation policies when handling food and beverage
- Ensure that all Health and Safety policies and procedures are practiced
- Motivation of staff to perform at their highest abilities
- Provide support and leadership to Food and Beverage outlet staff and other departments
- Other duties as assigned

**Physical Aspects of Position (include but are not limited to)**:

- Constant standing and walking throughout shift
- Frequent lifting and carrying up to 25 lbs
- Frequent kneeling, pushing, pulling, lifting

**Qualifications**:

- Previous Food and Beverage leadership experience preferred- Excellent communication and organizational skills
- Experience in coaching and development
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively as part of a team
- Strong attention to detail
- Flexibility in schedule
- Attitude:
- Exhibit an excellent service attitude and be willing to go out of their way to accommodate the guests and exceed their expectations.
- Must maintain a level of professionalism and communicate effectively.
- Act according to our core values S.P.I.C.I.E.R

Why Work for us?
- Free covered parking.
- We will feed you Staff cafeteria serving hot meals, salad bar, pop, coffee & more.
- We provide uniforms (and we clean them).
- Paid personal days.
- Discounted hotel stays for you, your friends & family.
- Discounts on gym memberships, spa, golf, mini golf, restaurants & café.
- Great social events including; annual staff gala, kid’s Christmas party, summer anniversary party, staff appreciation week and more.
- Hotel training program, plus when you complete it, we give you a free night stay with a dining voucher
- Quarterly recognition & award celebrations
- Medical benefits & RRSP provided for full time staff
- Employee assistance program with additional perks
- Leadership development training program

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