Tow Truck Dispatcher

5 months ago


Nanaimo, Canada Mid Island Towing & Transport Ltd Full time

Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week
- Education: No degree, certificate or diploma
- Experience: Will train
**Work setting**:

- Urban area
- Retail business
- Transportation
**Tasks**:

- Light cleaning duties
- Maintain work records and logs
- Perform general office duties
- Provide customer service
- Advise vehicle operators of traffic and other problems
- Dispatch personnel according to schedules and work orders
- Dispatch personnel as required by emergency situations
- Operate computer-aided communications and dispatching equipment
- Operate radio equipment
- Receive requests for emergency assistance or service
- Schedule assignments and co-ordinate activities of vehicle operators, crews and equipment
**Computer and technology knowledge**:

- Dispatch management service software
- Mapping and data visualization software
- Electronic mail
- Electronic scheduler
- Operate GPS (Global Positioning System) and other navigation equipment
- Spreadsheet
- Switchboard 1-25 lines
- Internet
- MS Windows
**Service experience**:

- Snow removal
- Tow truck
- Trucking
**Security and safety**:

- Bondable
- Criminal record check
**Transportation/travel information**:

- Own transportation
**Work conditions and physical capabilities**:

- Attention to detail
- Fast-paced environment
- Work under pressure
**Personal suitability**:

- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
**Screening questions**:

- Do you currently reside in proximity to the advertised location?
**Health benefits**:

- Dental plan
- Disability benefits
- Health care plan


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