Operations Manager
6 months ago
Mejuri is the category-defining fine jewelry brand redefining luxury, your way. Feeling disconnected from an industry that typically markets to men, co-founder and CEO Noura Sakkijha leveraged her learnings as a third-generation jeweler to rethink the way women purchase jewelry—for themselves. In only seven years, and with a team of over 75% women, Mejuri has shipped over one million orders and opened retail stores across the globe, all while introducing new products weekly.
As part of Noura's original vision to empower women to invest in themselves, the brand launched the Empowerment Fund to support underrepresented women and non-binary individuals with the tools to empower themselves. Mejuri continues to reach new customers through exciting community initiatives and expansion into international markets, such as the UK, Australia and Germany.
We are a team of retailers, creatives, technologists and strategists, and we are looking for someone special to join our team.
Hi, I'm **Jenn Harris **, and I'm currently the Senior Director Operations and Logistics at Mejuri, looking for an **Manager Operations** **to join our team. As a result of growth at the Fulfillment Center and our global expansion, we require a skilled Operational Manager to lead our outbound area. This is an exciting opportunity where you will lead people, build and scale the operations and continually look for opportunities to improve on our core measures of success.
**What You'll Do**:
- Own the Outbound function including daily execution, workflow management and proactive management of the outbound operation.
- Lead a team of 3 team Leads and 25 Associates (expands to 5 team leads and 80+ individuals in peak). Strong ability to manage individuals through the talent cycle ( (e.g., onboarding, coaching, feedback, career development, etc).
- Responsible for KPIs (on-time shipment, cost, quality, safety) including root cause analysis, action identification and gap closure.
- Leads weekly and monthly labor planning cadence, including capacity analysis, balancing labor needs with demand and preparing for high volume weeks.
- Responsible for productivity including deep dives, improvement opportunities and managing Associate performance.
- Identifies, develops and implements new processes, KPIS and continuous improvement initiatives. Creates a continuous improvement mindset in the department.
- Leads initiatives and mid-size projects across Operations and with cross-functional teams.
- Leads peak preparation and its successful execution.
- Strong focus on training and developing Leads so that they are able to progress laterally or through promotions in the company.
- Creates an engaging and safe environment for Team Leads and Associates.
**What You'll Bring To The Team**:
- Experience leading an operation or closely related supply chain area (e.g., transportation team etc).
- Passion for engagement and employee growth and ability to lead individuals through the performance cycle.
- Continuous improvement mindset - Always looking for the next opportunity to improve our results.
- Ability to deep dive KPIS, identify root causes and put into place actions.
- You are a builder - ready to create new KPIs, processes and standardizations. Success in a role is not only execution, but creating and scaling.
- Comfortable with undertaking analysis such as capacity analysis, productivity deep dives and cost analysis (bonus points comfortable with business cases, budgets).
- Ability to lead initiatives and mid-size projects cross-functionally from idea to execution.
- Strong leadership and team building skills.
- Excellence problem-solving skills.
- Thrive in ambiguous situations and build process and standardization to stabilize.
- Strong communicator with peers, leaders and Associates.
Location: Our Distribution Centre is located in North York. Given the nature of the role, the Operations Manager would need to be onsite 5 days a week.
Along with our central mission and vision, we have guiding values that set the tone for where we're heading and how we work together. These values are behaviors that form our shared beliefs and approach to how we wish to work together at Mejuri, regardless of role, level, and work location. Our 8 core values help drive our decision making when we are cross collaborating, redefining luxury, and creating a sense of commitment and inclusion to help shape our company culture.
Our values are:
**FIND A WAY** | We break down problems into manageable steps, explore creative solutions daily, learn from failure, and adapt quickly
**RAISE THE BAR **| We share constructive feedback openly, continuously improve personal and team performance, collaborate and challenge for better outcomes
**CUSTOMER OBSESSED** | We actively listen to customer feedback, make decisions that impact customers positively, continuously refine product, service, or customer interactions
**EMPOWERED OWNERS |** We proactively address cross team challenge
-
Operations Supervisor
6 months ago
North York, Canada LFC-ZMF Operations Ltd. Full timeWork Term: Permanent - Work Language: English - Hours: 40 hours per week - Education: Bachelor's degree - Experience: 5 years or more **Work setting**: - Restaurant and food service **Tasks**: - Requisition or order materials, equipment and supplies - Co-ordinate activities with other work units or departments - Consult with clients after sale to provide...
-
Operations Supervisor
6 months ago
North York, Canada LFC-ZMF Operations Ltd. Full timeWork Term: Permanent - Work Language: English - Hours: 35 hours per week - Education: College/CEGEP - Experience: 5 years or more **Work setting**: - Restaurant and food service **Tasks**: - Requisition or order materials, equipment and supplies - Co-ordinate activities with other work units or departments - Consult with clients after sale to provide...
-
Operations Manager
6 months ago
North York, Canada Wasteco Full time***: Within a business unit, the Operations Manager - Hauling is responsible for managing the collections activities for commercial and industrial customers, as well as container delivery and pick up, in a geographically dispersed area. The position manages a team of Operations Supervisors,, Dispatchers, Operations Clerks, Drivers and Helpers who are...
-
Operations Manager
6 months ago
North York, Canada United Trimen LTD Full timeUnited Trimen Our employees exhibit a friendly, collaborative, team-oriented focus on serving our customers with urgency and attention to detail. Our culture is built on a set of Cornerstone values we believe make us unique: - Our customers come first. We’re driven to exceed their expectations by listening, leading, solving problems, and delivering what...
-
Operations Manager
2 months ago
North York, Canada SE Health Full timeAre you looking for a unique experience as a Operations Manager (RN) within our expanding SE Health Senior Living Business Line? The **Regional Operations Manager** will be a crucial leader in ensuring SE Health Seniors Living Ontario delivers operational excellence, business stability, and quality resident care across multiple senior living communities....
-
Operations Manager
6 months ago
North York, Canada Ontario Commercial Doors Full time**About Us**: Ontario Commercial Doors Ltd. is a leading provider of supply and installation services for commercial doors and hardware products throughout Ontario. With a growing client base and an unwavering commitment to quality and service, we are seeking an experienced and dynamic Operations Manager to join our team and lead our operations to new...
-
Operations Manager
6 months ago
North York, Canada Wireless DNA Inc. Full time**Role Overview**: We are seeking an experienced and passionate operations leader who will be instrumental in driving the growth and expansion of our business. As the Manager Operations, you will be responsible for setting high operational standards, creating and optimizing processes, overseeing training initiatives, and ensuring a culture of operational...
-
Operations Manager
6 months ago
North York, Canada iNCOM Web & eMarketing Solutions Full time**Operations Manager** This is an exciting and challenging opportunity for an ambitious, hands-on individual to use his or her knowledge and professional experience in a dynamic, growth-oriented business. The new **Operations Manager** will be responsible for managing the company’s day-to-day operations and supporting the President in driving the...
-
Operations Manager
6 months ago
North York, Canada QMC Metering Solutions Full time**QMC Operations Manager - Eastern Canada** Reporting directly to the COO, the Operations Manager will collaborate to develop and implement plans for operational infrastructure, be a solutions provider and manage continuous improvement. The Operations Manager will work to ensure consistent adherence of minimum corporate standards and identify best...
-
Operations Manager
6 months ago
North York, Canada Caffe Cinquecento Full time**Job Title: Operations Manager** **Company**: Boccaccio Ristorante and Caffè Cinquecento **Location**: [Insert Location] **Responsibilities**: - **Staff Management**: Supervise and motivate a diverse team of restaurant staff, including servers, kitchen staff, and administrative personnel. Provide training, guidance, and support to ensure high levels of...
-
Operations Manager
6 months ago
North York, Canada WES Security Full time**OPERATIONS MANAGER** **SALARY: $80,000 Annual plus benefits** **PURPOSE**: To provide effective coordination of supervision, support and back up to all contract locations. To maintain and ensure adherence to company policies and procedures. To perform administrative support functions as required to facilitate the position. To assist in the development of...
-
Operations Manager
6 months ago
North York, Canada Gary Gurmukh Sales Ltd Full time**Operations Manager**_ Good news - we are hiring - and we’re excited about it! We are a small team with a big mission and we need someone (hopefully you) to help us kick it into a higher gear. Firstly, you need to know what we are all about—read on and we can tell you about the superstar we are looking for and the role you’ll be responsible...
-
Regional Operations Manager
6 months ago
North York, Canada UniUni (Uni Express Inc.) Full time**Who Are We?** UniUni is a Canadian courier for e-commerce and logistics companies that is full of energy and determination. Our team and technology elevates and streamlines fulfillment services in Canada to meet customers' demanding expectations. With tens of thousands of parcels fulfilled daily, we have established ourselves as a leader in the last mile...
-
Manager, Field Operations
6 months ago
North York, Canada Menkes Developments Ltd. Full time**Ref#3048 - Manager, Field Operations** **ABOUT THE JOB**: Our Residential Operations group has a very busy year ahead with the delivery of numerous projects. The newly created role of Manager, Field Operations will be a key member of the Customer Care Team, based at our Corporate Head Office in North York. Reporting to the Senior Director, Customer...
-
Operations Manager
6 months ago
North York, Canada COUNSELTRON LTD Full time**COUNSELTRON is an importer of Kitchenware, Cookware, Storage, and Health & Wellness products since 1984 based in the Victoria Park/Steeles Area.** **Job Description IN OFFICE ONLY** **Responsibilities**: - Work with office staff in operations to provide impeccable customer service to Counseltron customers. Strong verbal and written skills. - Ensure...
-
Field Operations Manager
6 months ago
North York, Canada Home Painters Toronto Full timeCompany Profile: - We are a multi million dollar company in Toronto that has been in business 30 years. We are one of the top entrepreneurial trades company in the country. We are growing at phenomenal rates and looking for the right individual to take us to the next level. - Our purpose is to "Paint Homeowners' Dreams'. - We value teamwork, grit,...
-
Warehouse Operations Manager
4 days ago
North York, Canada Thomson Terminals Limited Full time**Position Summary**: The Warehouse Operations Manager is responsible to manage and oversee all warehouse employees and daily warehouse activities ensuring efficient processes and maximize warehouse productivity. The Warehouse Operations Manager will coordinate logístical processes, ensure the quality of goods, and prepare relevant...
-
Warehouse Operations Manager
6 months ago
North York, Canada Pantos Logistics Canada Inc. Full time**Company Summary** Pantos Logistics Canada Inc. provides top global logistics solutions to over +1,000 clients in services areas of Ocean, Air, E-Commerce, Trucking, Customs Brokerage, Warehousing and Cargo Projects. The company’s expertise includes custom brokerage, storage, and in-bound/out-bound TRANSPORTATION via various modes of transport, including...
-
Warehouse Operations Manager
6 months ago
North York, Canada Pantos Logistics Canada Inc. Full time**Company Summary** Pantos Logistics Canada Inc. provides top global logistics solutions to over +1,000 clients in services areas of Ocean, Air, E-Commerce, Trucking, Customs Brokerage, Warehousing and Cargo Projects. The company’s expertise includes custom brokerage, storage, and in-bound/out-bound TRANSPORTATION via various modes of transport, including...
-
Finance and Operations Manager
6 months ago
North York, Canada DEINCLUSIVITY Full timeOur client within the digital solutions in broadcasting is looking for **Finance and Operations Manager.** We are looing for a skilled finance professional who thrives in dynamic environments, and who can leverage their expertise to drive the calculation, analysis, and reporting of our company's financial results. Reporting to the CFO, you will immerse...