Dispatcher

4 weeks ago

Vaughan, Canada Proactive Supply Chain Solutions Full time

**Proactive Supply Chain Group **is an energetic industry leading Transportation and Logistics provider. We believe our team of logistics professionals are the best in the business Looking to be apart of an industry shaping, bold group, then this is the position for you. Our team is comprised of heavy haul / project cargo experts from various industries such as project forwarding, rigging and specifically over the road transportation.

**MAJOR ACCOUNTABILITIES**:

- Schedule and route trucks, work closely with drivers and customers to achieve / maintain the highest level of service levels.
- Maintain Transportation Management Systems (TMS).
- Maintain drivers dispatch records (paper and electronic) in a timely and accurate manner.
- Maintain a professional and courteous relationship with both internal and external customers.
- Verify and ensure drivers know their schedules and adhere to them, while within all DOT regulations.
- Assist in ensuring that the company adheres to all FMCSA regulations - HOS, Logs, Mileage, Fuel, Repairs & Maintenance.
- Schedule time off work/vacations for drivers with recommendation for management approval.
- Assist in communicating company Health & Safety policies & objectives.
- All additional administrative activities to ensure that the company runs in an efficient and cost-effective manner.
- Ensure timeliness of customer invoicing and driver payroll.
- Understand driver Hours of Service for planning purposes, to ensure safe and legal load assignments to drivers.
- Able to plan freight on multiple drivers to ensure safe and efficient movement of customer loads.
- Able to plan multiple loads on drivers each day to increase freight volumes on each truck.
- Communication with the team when necessary to ensure efficient and positive relations and activities Level of systems knowledge to identify and solve problems.
- Strong understanding of FMCSA rules and regulations.
- Track service performance (KPI) against scheduled pickup/delivery and share report with management team
- Observe, track and make recommendation to management on how to improve services and costs
- After hours & weekends, as required to meet operational needs

**QUALIFICATIONS / EXPERIENCE**

**Education**:High school diploma or general education degree (GED)
- 1+ year of transportation dispatch
- Working knowledge of Revenova is an asset
- Owner Operator payroll is an asset

**SKILLS AND KNOWLEDGE**

**LANGUAGE**:English

**COMPUTER**:Microsoft Office Software, Outlook, TMS systems

**KNOWLEDGE**:Knowledge of GPS systems and geography

**PERSONAL**:

- Ability to independently handle multiple projects.
- Exceptional multitasking skills and able to work in a fast-paced environment
- Strong communication skills, both written and verbal
- Strong organizational skills
- Ability to work well under pressure and meet deadlines
- Excellent interpersonal skills and emotional intelligence

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday

**Experience**:

- dispatching: 1 year (required)

Work Location: In person

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