Dispatcher
5 months ago
*Job Overview*: We
re seekin
- skilled Di
- tcher to join our te
- The Dispatcher will play a
- ucial role in coordi
- ing logistics
- ensuring the s
- th operation
- transportat
on activi
- s. *Respons
- lities*:
- Sched
and route t
- ks, work closely with drivers a
customers to achieve / m
ntain the highest level of service levels.
- Maintain Transportation Management Systems (TMS).
- Maintain drivers dispatch records (paper and electronic) in a timely and accurate manner.
- Maintain a professional and courteous relationship with both internal and external customers.
- Verify and ensure drivers know their schedules and adhere to them, while within all DOT regulations.
- Assist in ensuring that the company adheres to all FMCSA regulations - HOS, Logs, Mileage, Fuel, Repairs & Maintenance.
- Schedule time off work/vacations for drivers with recommendation for management approval.
- Assist in communicating company Health & Safety policies & objectives.
- All additional administrative activities to ensure that the company runs in an efficient and cost-effective manner.
- After hours & weekends, as required to meet operational needs
- Understand driver Hours of Service for planning purposes, to ensure safe and legal load assignments to drivers.
- Able to plan freight on multiple drivers to ensure safe and efficient movement of customer loads.
- Able to plan multiple loads on drivers each day to increase freight volumes on each truck.
- Communication with the team when necessary to ensure efficient and positive relations and activities Level of systems knowledge to identify and solve problems.
- Strong understanding of FMCSA rules and regulations.
- Track service performance (KPI) against scheduled pickup/delivery and share report with management team
- Observe, track and make recommendation to management on how to improve services and costs *QUALIFICATIONS/ EXPERIENCE* *Education*: High school diploma or general education degree (GED)
- 1+ year of transportation dispatch
- Working knowledge of Revenova is an asset
- Owner Operator payroll is an asset *SKILLS AND KNOWLEDGE* *LANGUAGE*: English *COMPUTER*: Microsoft Office Software, Outlook, TMS systems *KNOWLEDGE*: Knowledge of GPS systems and geography *PERSONAL*:
- Ability to independently handle multiple projects.
- Exceptional multitasking skills and able to work in a fast-paced environment
- Strong communication skills, both written and verbal
- Strong organizational skills
- Ability to work well under pressure and meet deadlines
- Excellent interpersonal skills and emotional intelligence Benefits:
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care Schedule:
- 8 hour shift
- Monday to Friday Experience:
- dispatching: 1 year (preferred) Work Location: In person
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