Professional Practice and Quality Consultant

4 days ago


Remote, Canada VON Canada Full time

**Requisition Details**:
Employment Status: Permanent, Full Time (1.0 FTE)
Program Name: Practice, Quality, and Risk
Work Schedule: Days
Biweekly Hours:75
On Call: No

**Job Summary**:
The Professional Practice and Quality Consultant provides leadership in clinical and professional practice and is responsible for responding to requests for professional practice support from service delivery program management, clinical education managers, and regulated and unregulated staff utilizing evidence-based practice resources. The Consultant develops quality improvement initiatives including clinical and professional practice policies, guidelines, and tools required to enable safe and effective client and family-centered care. The Professional Practice and Quality Consultant utilizes a variety of resources to enhance service delivery programs and inform clinical and professional practices at VON through the review and implementation of clinical best practice guidelines, regulatory standards, and research based evidence.

**Key Responsibilities**:

- Participates in quality improvement initiatives that support evidence-informed decision-making and safe, effective care.
- Provides practice consultations to program and clinical managers to enable safe and effective practice for all VON programs and providers.
- Conducts literature reviews, practice reviews and evaluates research in order to develop policies, program standards, guidelines, and resources that guide clinical practice.
- Creates education for regulated and unregulated providers according to practice needs.
- Plans and prepares curricula in accordance with program objectives, practice standards, and accreditation standards.
- Delivers education programs as required using a variety of instructional delivery methods.
- Evaluates the effectiveness of education programs.
- Participates in continuous quality improvement of education programs to ensure relevance and currency.
- Adopts or develops client-related best practices for service delivery programs.
- Utilizes a variety of internal data sources to monitor, track, and report on identified clinical outcome indicators across service delivery programs and sites.
- Participates in internal and external committees and task groups providing expertise and influencing practices in home and community care.
- Supports site management teams through coaching and teaching about existing and emerging clinical practice issues, and provides resources to support safe and effective care and service delivery.
- Acts as a clinical resource in the VON disaster and emergency response plan for disease outbreaks to assist the organization in preparedness and response activities associated with service delivery.
- Supports the operations and professional service delivery goals of the organization by working collaboratively with program managers to ensure cost-effective nursing, home support, and community support services and programs are provided to individuals, families and communities.

**Common Responsibilities**
- Promotes the goals and values of VON and their role as an integrated community care provider
- Promotes a safe and healthy workplace ensuring workplace conduct and activities are in accordance with the provincial Occupational Health and Safety Act and Regulations and compliant with the VON Safety Management System, including all Policies, Safe Work Practices and Procedures.
- Abides by all VON policies and work practices
- Abides by all confidentiality and protection of personal information policies, regulations and practices and ensures appropriate safeguards are in place within their role
- Works in collaboration with other staff in a team approach to service delivery

**External and Internal Relationships**
- Engages with internal and external working groups associated with clinical and evidence based practice in home and community care.
- Works closely with internal groups including communities of practice to support practice.
- Participates on VON’s behalf on internal and external committees and task groups providing clinical practice expertise and influencing practices in home and community care. May participate on any local, regional or national team or committees as required, desired or requested. Examples include Quality Care and Service, Joint Occupational Health and Safety, Accreditation, Recruitment and Retention.
- Liaises with the Learning Management and Organizational Development teams (HR) to support orientation and ongoing education programs.

**Education, Designations and Experience**:

- Baccalaureate degree in Nursing required. Master’s degree preferred.
- Current registration with provincial nursing regulatory body required.
- Adult education certificate/diploma or additional education in adult education required.
- Minimum 5 year recent, relevant clinical nursing experience in home care setting.
- Minimum 3 years recent experience in developing and providing education programs and support ma



  • Remote, Canada VON Canada Full time

    **Requisition Details**: Employment Status: Regular, Full Time (1.0 FTE) Program Name: Professional Practice Number of Hours Bi-Weekly: 75 Work Schedule: Days On Call: No **Job Summary**: The Director, Professional Practice and Education provides national leadership to the organization around practice (regulated and unregulated) and education including...


  • Remote, Canada VON Canada Full time

    Requisition Details:Employment Status: Regular, Full Time (1.0 FTE)Program Name: Professional PracticeNumber of Hours Bi-Weekly: 75Work Schedule: DaysOn Call: NoJob Summary:The Director, Professional Practice and Education provides national leadership to the organization around practice (regulated and unregulated) and education including program development....


  • Remote, Canada Ada Support Full time

    At Ada our mission is to make customer service **extraordinary** for everyone and our vision is a world where every customer interaction is resolved by AI. Ada is an AI-powered **customer service automation** platform that makes it easy for businesses to automatically resolve the greatest number of customer service conversations — across channels and...


  • Remote, Canada Ada Support Full time

    At Ada our mission is to make customer service extraordinary for everyone and our vision is a world where every customer interaction is resolved by AI. Ada is an AI-powered customer service automation platform that makes it easy for businesses to automatically resolve the greatest number of customer service conversations — across channels and languages -...


  • Remote, Canada Dunk & Associates Full time

    **Professional HR and H&S Consultant** **Who We Are**: Dunk & Associates/Systems 24-7 is a privately-owned Canadian company in operation since 2000, specializing in helping employers create safe, healthy workplaces. We do this by assisting companies in managing their workplace programs, such as Health & Safety, Human Resources, and Wellness. Our...


  • Remote, Canada School Mental Health Ontario Full time

    **Remote **_**(within Ontario, CA)**_ **Role: Prevention and Early Intervention Consultant** School Mental Health Ontario (SMH-ON) works together with Ontario school districts to support student mental health. As a provincial implementation support team, SMH-ON provides leadership, resources, implementation coaching and a community of practice in order to...


  • Remote, Canada School Mental Health Ontario Full time

    **Remote **_**(within Ontario, CA)**_ **Role: Prevention and Early Intervention Consultant** School Mental Health Ontario (SMH-ON) works together with Ontario school districts to support student mental health. As a provincial implementation support team, SMH-ON provides leadership, resources, implementation coaching and a community of practice in order to...


  • Remote, Canada Rhize Full time

    Key Responsibilities: - Develop and implement comprehensive testing plans for new and existing clients. - Identify, analyze, and document any issues found for clients. - Provide guidance and recommendations. - Create professional relationships with LPs. - Work closely with the team to ensure timely resolution of issues. - Participate in the development of...


  • Remote, Canada Inviso Full time

    **Data & Analytics Practice Lead** **The Role**: As a Practice Lead for our growing Data & Analytics business, you will be responsible for all aspects of the practice: the strategy, technology roadmap, services and product offerings, team, service delivery, and, ultimately, the practice’s P&L. As the face of the Data & Analytics practice, this role is...


  • Remote, Canada FPT Software Full time

    **KEY RESPONSIBILITIES** - You will be required to support hands‐on activities in the following areas:_ - Assist in creating Test Strategy, Test Plans and Test Execution Plans for Oracle CCS - Develop test scenarios, test scripts, test conditions, input test data, and expected results for in-scope tests as per Test Strategy - Design manual and automated...

  • Solutions Consultant

    3 weeks ago


    Remote, Canada UserTesting Full time

    We're UserTesting, a leader in experience research and insights; we believe the path to human understanding and great experiences start with a shared understanding—seeing and hearing how another person engages with the world around them and taking in their perspective. Working at UserTesting, you will be empowered to help organizations discover the human...

  • HR Consultant

    4 weeks ago


    Remote, Canada Lotus HR (.ca) Full time

    **About us** We are professional, agile, innovative, and our goal is to Our team of seasoned HR professionals brings a wealth of experience and industry knowledge to the table. We stay ahead of the curve on the latest trends and best practices to ensure your business remains competitive in the ever-evolving landscape.. Our work environment includes: -...

  • HR Consultant

    2 days ago


    Remote, Canada Lotus HR (.ca) Full time

    **About us** We are professional, agile, innovative, and our goal is to Our team of seasoned HR professionals brings a wealth of experience and industry knowledge to the table. We stay ahead of the curve on the latest trends and best practices to ensure your business remains competitive in the ever-evolving landscape.. Our work environment includes: -...


  • Remote, Canada 360insights Full time

    Customer Care Professional (Bilingual French / English) Summary: The 360 Insights Customer Care operation offers multiple levels of support and manages thousands of daily interactions delivered at the highest level of customer service. Our company is built on a solid foundation based on the following principles: - Unbelievable experience for our...


  • Remote, Canada FPT Software Full time

    KEY RESPONSIBILITIES You will be required to support hands‐on activities in the following areas:_ Assist in creating Test Strategy, Test Plans and Test Execution Plans for Oracle CCS Develop test scenarios, test scripts, test conditions, input test data, and expected results for inscope tests as per Test Strategy Design manual and automated testing...


  • Remote, Canada Kognitiv Full time

    Kognitiv Inc. seeks to be the best in the Workday® ecosystem in both customer and employee satisfaction. We believe happy employees go hand-in-hand with happy customers. We truly believe that if our employees feel engaged, challenged, and empowered every day, they will provide top-notch service for our customers. We encourage our employees to "act like an...


  • Remote, Canada Baker Tilly Canada Full time

    **National Administrative Professional** **Canada**: Current Opportunities Baker Tilly Canada’s National office is seeking an Administrative Professional. We are looking for an energetic self-motivated professional who is personable, friendly, customer service oriented, reliable, excellent organization and time management skills that will demonstrate a...


  • Remote, Canada Workplace Safety & Prevention Services Full time

    **JOB TITLE**:Health & Safety Consultant **POSITION OPENINGS**:1 **STATUS**:Permanent, Full Time **REGION**:Central West Ontario **HOURS OF WORK**:35 hours/week **Job Summary** Reporting to the Consulting Services Manager, the Health and Safety Consultant role is responsible for providing health & safety services and solutions (both virtually and in...


  • Remote, Canada 360insights Full time

    **Summary**: **Responsibilities**: - Provide world-class customer service for our clients through:- Inbound phone callsLive chat- - Learn and navigate the 360insights solution to provide answers to customer inquiries- - Consistently work towards enhancing the customer’s experience and reducing the need for customers to contact us by:- Capturing...


  • Remote, Canada Workplace Safety & Prevention Services Full time

    **JOB TITLE**:Specialized Consultant, Healthy Workplaces (HW) **POSITION OPENINGS**:1 **STATUS**:Permanent, Full Time **LOCATION**:Home Office Based **REGION**:Central West, Ontario (GTA, PEEL, HALTON, VAUGHAN) **HOURS OF WORK**:35 hours/week **Job Summary** Reporting to the Consulting Services Manager, the Specialized Consultant, Healthy Workplaces...