Implementation Consultant, Invoice to Cash

5 months ago

Remote, Canada BlackLine Full time

Make Your Mark:
You'll Get To:

- Engages with a diverse portfolio of customers and delivers implementation projects of multiple, concurrent, complex and/or enterprise-level projects with mínimal supervision.
- Provides advisement on industry best practices for use in the configuration of the BlackLine suite of products
- Maintains a high level of billable utilization and generates revenue, by delivering consulting services to end customers.
- Works with Project Manager(s) to drive and manage all project phases and milestones to completion within budget, scope, schedule, and customer satisfaction.
- Contributes to and maintains documentation throughout the implementation to include - timecard entries, data requirements, and issue trackers and risk mitigation plans, etc.
- Collaborates with all key stakeholders regarding project progress and next steps in a real time manner.
- Provides training and guidance to customers throughout the project.
- Assesses, troubleshoots, and tests BlackLine products during the implementation cycle.
- Maintains knowledge of products and best practices by attending training and continuous learning.
- Performs additional tasks and responsibilities as assigned

What You'll Bring:
**Years of Experience in Related Field**:
**Education**:Bachelor’s degree or equivalent work experience

**Technical/Specialized Knowledge, Skills, and Abilities**:

- At least 3 years of experience in customer facing Consulting Services, Customer Services and/or Professional Services environment
- Experience and expert knowledge of accounting terminology and processes. Specifically, the Accounts Receivable processes of Cash Application and Collections.
- Excellent verbal and written communication skills, strong organizational skills, and attention to detail
- Experience in a high revenue producing environment (e.g. billing of time & materials)
- Experience communicating and presenting to a diverse set of people
- Experience in a customer-facing services delivery role
- Experience in contributing to team projects
- Experience in a customer-facing role across diverse groups and organizational levels
- Demonstrated strong technical problem-solving skills
- Knowledge of MS Office, MS Project, Salesforce, Accounting software
- Effective problem-solving and critical thinking skills
- Strong customer relationship skills
- Ability to prioritize with competing priorities
- Ability to navigate ambiguous or difficult situations or personalities
- Must be proactive, self-starter, and have a sense of urgency
- Ability to interact and collaborate with all levels of staff across the organization in both internal support groups and external customer stakeholders

We’re Even More Excited If You Have:

- Four plus years of experience in Accounts Receivable / Cash Application / Collection processes, ideally in a Team Leader or Manager role
- Four years of experience with enterprise ERP products (Oracle, SAP, JD Edwards, NetSuite,)
- Accounting degree / CPA preferred
- Software delivery background preferred
- Technology background/experience preferred

Thrive at BlackLine Because You Are Joining:

- A technology-based company with a sense of adventure and a vision for the future. Every door at BlackLine is open. Just bring your brains, your problem-solving skills, and be part of a winning team at the world's most trusted name in Finance Automation
- A culture that is kind, open, and accepting. It's a place where people can embrace what makes them unique, and the mix of cultural backgrounds and varying interests cultivates diverse thought and perspectives.
- A culture where BlackLiner's continued growth and learning is empowered. BlackLine offers a wide variety of professional development seminars and inclusive affinity groups to celebrate and support our diversity.

BlackLine is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, race, age, religious creed, national origin, physical or mental disability, ancestry, color, marital status, sexual orientation, military or veteran status, status as a victim of domestic violence, sexual assault or stalking, medical condition, genetic information, or any other protected class or category recognized by applicable equal employment opportunity or other similar laws.

Salary Range:

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