Specialist, Health Literacy

2 weeks ago

Toronto, Canada Ontario Health Full time

At Ontario Health, we are committed to developing a strong organizational culture that connects and inspires all team members across the province. Our vision is that together, we will be a leader in health and wellness for all. Our mission is to connect the health system to drive improved and equitable health outcomes, experiences and value. How we work together is reflected through our five values: integrity, inspiration, tenacity, humility and care.

What Ontario Health offers:

- Achieving your career goals is a priority to us. Benefits of working at Ontario Health may include the following based on employment type:
- Fully paid medical, dental and vision coverage from your first day- Health care spending account- Premium defined benefit pension plan- 3 personal days and 2 float days annually- Individual contributors start at 3 weeks’ vacation with 4 weeks at 2 yrs.- Career development opportunities- A collaborative values-based team culture- Wellness programs- A hybrid working model- Participation in- Communities of InclusionWant to make a difference in your career? Consider this opportunity.

Here is what you will be doing:
- Collaborate with various internal Programs to support high quality patient education resources, including but not limited to:- Planning projects and requirements from a plain language and health literacy best practice perspective-
- Writing content for patient resources-
- Editing program content to ensure it meets plain language and health literacy standards-
- Updating resources as required to ensure clinical relevance and timely information is available-
- Collaborating with clinical stakeholders to ensure accurate and relevant information is available for patients-
- Conduct literature reviews and environmental scans to support the planning and evaluation of new and existing projects-
- Provide support and coordination of activities related to the Patient Education Program, including regular committee meetingsMaintain contact lists, orientation material and support agenda development and material preparation for committees, working groups, etc.Managing multiple projects concurrently within competing timelines-
- Developing and presenting materials using excellent written, verbal, and graphical communications skills-
- Coordinating project documentation, communications, project schedules and timelines under the direction of the Manager-
- Providing support and coordinate meetings for internal and external groups, including organizing meeting logistics (currently via teleconference), preparing meeting materials, tracking action items, and ensuring appropriate follow up-
- Performing cross-functional tasks and/or other duties within the Patient Education program, as required-
- A willingness to learn and implement plain language best practices and be open to receiving feedbackHere is what you will need to be successful:
Education and Experience- Master’s degree preferred or Undergraduate degree in an appropriate discipline (clinical epidemiology, health services research, Public Health, Information Sciences, Sciences) or equivalent combination of education and experience-
- Minimum three years of overall working experience, with a minimum of two years recent experience working within the healthcare sector-
- Experience writing or developing resources for patients and/or care partners-
- Knowledge and experience with best practices in health literacy is preferred-
- Experience leading/enabling small to medium-scale strategic projects preferably related to the field of patient education is preferred-
- Demonstrated successful project management and change management experience-
- Experience partnering with internal and external stakeholders to advance quality-
- Experience organizing and coordinating small and large meetings for various stakeholders- Knowledge and Skills- Demonstrated ability to work, both as a member of a team and independently, using sound judgement-
- Proven ability to develop relationships with key stakeholders to establish trust, credibility, and respect- Employment Type: Permanent Full Time

Salary Band: 4

Internal Application Deadline Date: July 24, 2023

Note: As part of the initial recruitment screening process, applicants must confirm that they are fully vaccinated against COVID-19. If applicants are not fully vaccinated, they will be required to identify any accommodation needs pursuant to a protected ground under the Code. Applicants who identify an accommodation need will be required to provide supporting documentation with respect to their need for accommodation when requested by Ontario Health. If no such accommodation is identified, the applicant will not be eligible to proceed through the recruitment process.

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