Service Advisor

6 months ago


Peterborough, Canada Del Mastro Recreation Full time

**About us**

Here we grow again at Del Mastro RV a family owed and operated RV/Marine and Power Sports dealership looking for a full time Service Writer to join our Service team.

Del Mastro RV is a very busy dealership with a rare opening in our Service Department for the right individual that enjoys a team environment. The individual would bring with them experience and knowledge to continue and provide great customer service and the best experience possible.

Ideally we are looking for someone with a minimum of one year experience as a Service writer, but if you are a quick learner with some experience we would be willingly to train.

As the Service Writer you would be responsible for working with both walk in customers and internal work to identify issues related to product performance and ensure that all issues are fixed promptly.

**Responsibilities**:

- Take ownership of customer problems.
- Work with Technicians and diagnose service issues and develop solutions.
- Communicate with customer's and provide timely updates.
- Provide customers with estimates and repair times.
- Communicate with management to resolve customer concerns.

**Salary**: From $42,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- On-site parking

Flexible Language Requirement:

- French not required

Schedule:

- Day shift

Ability to commute/relocate:

- Peterborough, ON K9J 1Y1: reliably commute or plan to relocate before starting work (required)

**Experience**:

- service advisor: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person


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