Service Advisor

5 months ago

Peterborough, Canada 401 Auto Full time

At the 401 Group of Companies, we want to focus on not who you are, but who you CAN be We strive to hire exceptional employees who see themselves as _trailblazers, trendsetters, creators, do-ers, catalysts, go-getters, and influential leade_rs in all aspects of who they aspire to be daily.

**Location: 1370 Chemong Rd, Peterborough, Ontario (Hyundai)**

**Compensation: $50,000 per year plus bonuses**

**What You Will Be Doing**:

- Verify warranty and service contract coverage by examining records and papers; explaining provisions and exclusions
- Develop estimates by costing materials, supplies, and labour; calculating customer's payment, including deductibles
- Prepare repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into service database system
- Maintain customer rapport by explaining estimates and expected return of vehicle; obtaining customer's approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns; arranging towing and temporary transportation
- Maintain accurate records by recording problems and corrective actions planned
- Update job knowledge by participating in educational opportunities; reading manufacturers' publications
- Other duties as assigned

**What You Bring to the Table**:

- Excellent customer service skills
- Minimum 1 - 2 years in a customer service role
- Previous Service Advisor experience is an asset
- Valid G Drivers License
- Able to work flexible hours within our business hours including Saturdays

**So **why work for us?**
- The 401 Group of Companies is privately owned and 100% Canadian
- 20+ State-of-the-art facilities including a "google like" call centre and an 80,000 sq ft. centralized service "Hub"
- A high energy, fast paced and fun work environment with various initiatives and rewards
- Individual and team-oriented coaching, mentoring, and training
- Opportunities for career path planning, growth, and advancement from within
- Health & wellness benefit enrolment opportunities
- Employee referral bonus opportunities
- Employee pricing on parts, service and at the Blackshop Restaurant and Wine Bar
- A corporate swag e-site for employees exclusively
- Perkopolis enrolment
- On-site Parking

The 401 Group of Companies, is proud to be recognized as one of Canada's fastest growing Elite Business Management Groups offering a full line of automotive, recreational vehicle, powersport and marine products and services. Our headquarters is located in the thriving city of Cambridge, Ontario. Our brands include but aren't limited to Kia, Mitsubishi, Volkswagen, Hyundai, Subaru, Honda, Nissan, Chrysler, Jeep, Dodge, Ram, Yamaha, 401 Auto Financing, CampMart and Grand River Boats.

If you have a growth mindset like us, we'd love to see your resume and have a conversation. Opportunities at the 401 Group of Companies are endless

  • Service Advisor

    1 month ago

    Peterborough, Canada Paris Marine Ltd. Full time

    **Service Advisor Job Description** We are looking for a detail-oriented service advisor to assist our service department and handle customer service interactions, reports, and repair orders. The service advisor's responsibilities include providing the highest level of customer service, developing lasting customer relationships, and assisting service team...

  • Service Advisor

    1 month ago

    Peterborough, Ontario, Canada The 401 Group of Companies Full time

    Job Title: Junior Service AdvisorWe are seeking a highly skilled and customer-focused Junior Service Advisor to join our team at The 401 Group of Companies. As a Junior Service Advisor, you will play a critical role in providing exceptional customer service, resolving vehicle concerns, and communicating with technicians to ensure accurate repair descriptions...

  • Service Advisor

    1 month ago

    Peterborough, Ontario, Canada The 401 Group of Companies Full time

    Job Title: Junior Service AdvisorWe are seeking a highly skilled and customer-focused Junior Service Advisor to join our team at The 401 Group of Companies. As a Junior Service Advisor, you will play a critical role in providing exceptional customer service, resolving vehicle concerns, and communicating with technicians to ensure accurate repair descriptions...

  • Service Advisor

    3 weeks ago

    Peterborough, Ontario, Canada The 401 Group of Companies Full time

    Job Title: Junior Service AdvisorWe are seeking a highly skilled and customer-focused Junior Service Advisor to join our team at The 401 Group of Companies. As a Junior Service Advisor, you will play a critical role in providing exceptional customer service, resolving vehicle concerns, and communicating with technicians to ensure accurate repair descriptions...

  • Service Advisor

    3 weeks ago

    Peterborough, Ontario, Canada The 401 Group of Companies Full time

    Job Title: Junior Service AdvisorWe are seeking a highly skilled and customer-focused Junior Service Advisor to join our team at The 401 Group of Companies. As a Junior Service Advisor, you will play a critical role in providing exceptional customer service, resolving vehicle concerns, and communicating with technicians to ensure accurate repair descriptions...

  • Service Advisor

    5 months ago

    Peterborough, Canada Mid-Ontario Truck Centre Full time

    _Join our growing team at Mid-Ontario!_ - In business since 1994, Mid Ontario Truck Centre offers excellent Service, Parts and Technical support with five locations to serve you. Our dealerships in Barrie, Maple, Bracebridge, Ajax and Peterborough Ontario carry a large inventory of Mack and Volvo trucks and parts to meet the immediate needs of our customers....

  • Service Advisor

    5 months ago

    Peterborough, Canada Holiday Ford Lincoln Full time

    _At Holiday Ford Lincoln we believe in treating Customers like Family, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to come to work and make a difference. Every employee at Holiday Ford Lincoln is critical to its success. Our promise is to keep delivering the same...

  • Automotive Service Advisor

    5 months ago

    Peterborough, Canada Master Mechanic Full time

    Master Mechanic is currently looking for an Automotive Service Advisor to join their team of highly skilled technicians, We are willing to train the right individual and also provide all necessary Schooling required. **Why join the Master Mechanic team?** - Competitive wages & paid vacation - Full-time, permanent, no weekends - Opportunity for overtime -...

  • Automotive Service Advisor

    3 weeks ago

    Peterborough, Ontario, Canada The 401 Group of Companies Full time

    Job Title: Junior Service AdvisorJob Summary: We are seeking a highly skilled Junior Service Advisor to join our team at The 401 Group of Companies. As a Junior Service Advisor, you will be responsible for providing exceptional customer service, resolving vehicle concerns, and communicating with technicians to ensure accurate repair descriptions and work...

  • Automotive Service Advisor

    2 weeks ago

    Peterborough, Ontario, Canada The 401 Group of Companies Full time

    We are seeking a highly skilled and customer-focused Service Advisor to join our team at The 401 Group of Companies. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support.Key Responsibilities:Assess customer vehicle concerns and provide accurate repair estimatesCommunicate with technicians to...

  • Service Advisor

    5 months ago

    Peterborough, Canada Vanzuylen Pneus Lavoie Tire Full time

    _**Vanzuylen division of Pneus Lavoie Tire is looking for a Permanent Service Advisor at our Peterborough location.**_ **Salary**:To be discussed (according experience) **Job summary** - Prepare work orders for all sales and service transactions and give them to the Technicians. - Take "service call" telephone requests, write up work orders and dispatch...

  • Service Advisor

    5 months ago

    Peterborough, Canada Del Mastro Recreation Full time

    **About us** Here we grow again at Del Mastro RV a family owed and operated RV/Marine and Power Sports dealership looking for a full time Service Writer to join our Service team. Del Mastro RV is a very busy dealership with a rare opening in our Service Department for the right individual that enjoys a team environment. The individual would bring with them...

  • Service Advisor

    5 months ago

    Peterborough, Canada Kenworth Ontario Full time

    Kenworth Ontario is currently looking for a Service Advisor to join our dedicated team. If you are interested in this great opportunity please send a resume showing how you meet the qualifications below. Note: Must have own transportation. **Perks Offered in this role**: - Competitive salary - Company paid benefits (Health, Vision, Dental) - Room for...

  • Customer Service Advisor

    5 months ago

    Peterborough, Canada The Hot Tub People Full time

    **About us** The Hot Tub People is a small business in Peterborough, ON. We are data-driven and autonomous. Our work environment includes: - Flexible working hours - Growth opportunities We are looking for an experienced **Service Advisor** to join our growing Team! **Essential Duties and Responsibilities of a Service Advisor** - Overall Coordination of...

  • Automotive Service Advisor

    2 weeks ago

    Peterborough, Ontario, Canada The 401 Group of Companies Full time

    Job Title: Junior Service AdvisorJob Summary: We are seeking a Junior Service Advisor with a strong understanding of the automotive service industry. The ideal candidate will have excellent customer service skills to work with customers to resolve their vehicle concerns, determine repair timelines, and communicate with technicians.Key...

  • Automotive Service Advisor

    2 weeks ago

    Peterborough, Ontario, Canada The 401 Group of Companies Full time

    Job SummaryWe are seeking a highly skilled Junior Service Advisor to join our team at The 401 Group of Companies. As a Junior Service Advisor, you will be responsible for providing exceptional customer service to our clients, resolving their vehicle concerns, and communicating with technicians to ensure accurate repair descriptions and work order...

  • Automotive Service Advisor

    5 months ago

    Peterborough, Canada Holiday Ford Lincoln Full time

    _At Holiday Ford Lincoln we believe in treating Customers like Family, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to come to work and make a difference. Every employee at Holiday Ford Lincoln is critical to its success. Our promise is to keep delivering the same...

  • Service Advisor

    5 months ago

    Peterborough, Canada The Hot Tub People Full time

    _**Are you ready to embark on a thrilling adventure in your career?**_ Look no further! Our company is seeking vibrant individuals who thrive in fast-paced environments and have a passion for problem solving! **Who are we?** We are a trailblazing team dedicated to redefining customer service. The Hot Tub People is at the forefront of the Hot Tub and Swim...

  • Service Advisor

    5 months ago

    Peterborough, Canada The Hot Tub People Full time

    _**Are you ready to embark on a thrilling adventure in your career?**_ Look no further! Our company is seeking vibrant individuals who thrive in fast-paced environments and have a passion for problem solving! **Who are we?** We are a trailblazing team dedicated to redefining customer service. The Hot Tub People is at the forefront of the Hot Tub and Swim...

  • Service Advisor

    5 months ago

    Peterborough, Canada The Hot Tub People Full time

    _**Are you ready to embark on a thrilling adventure in your career?**_ Look no further! Our company is seeking vibrant individuals who thrive in fast-paced environments and have a passion for problem solving! **Who are we?** We are a trailblazing team dedicated to redefining customer service. The Hot Tub People is at the forefront of the Hot Tub and Swim...