Emergency Shelter Worker

4 weeks ago


Kingston, Canada Home Base Housing Full time

Emergency Shelter Workers at _In from the Cold_ provide emergency shelter services consistent with the Operating Standards for the Housing Assistance/Emergency Shelter Program and support individuals in their housing search while staying in the shelter.

Hours of work per week: 21 hours per week

**Overview of Key Responsibilities**:

- Triaging individuals who seek emergency assistance for their housing crisis through administration of screening and coordinated access protocol;
- Implementing diversion strategies as appropriate and consistent with the screening and intake results and provides general housing assistance during first contact;
- Booking persons into the appropriate shelter when diversion is not successful or appropriate; and initiating a “warm transfer” to the receiving shelter as needed;
- Providing essential shelter services to meet the immediate need of clients for safe over-night accommodation; nutrition and hygiene, and security of belongings;
- Assisting in the housing process by providing encouragement to resolve housing issues to decrease length of stays in the emergency shelter system and initiates transfers to Prevention-Diversion Program for clients who require additional support to secure housing;
- Providing housing resources such as access to voice mail, housing listings and general housing search techniques;
- Implementing weekly programming to clients accessing the shelter; focusing on life skills and tenancy education to assist client in overcoming barriers to maintaining long-term housing.

**Qualifications & Requirements**:

- University degree or community college diploma in a related discipline;
- Minimum three years work experience in human services;
- Possess a valid driver’s license and have access to a reliable vehicle, with appropriate insurance;
- Non-violent Crisis Intervention Training or related training;
- First Aid and CPR;
- CPIC - vulnerable sector required prior to employment.
- All employees of Kingston Home Base Housing must be fully vaccinated against COVID-19 to help prevent and limit its spread. (An individual is considered fully vaccinated two weeks after the receipt of the second dose of a COVID-19 vaccine)

**Required Skills & Knowledge**:

- Knowledge of homelessness and affordable housing issues within the community and the strategies to end chronic homelessness which are identified the 10 year Municipal Housing and Homelessness Plan (Dec 2013);
- Knowledge of the resources in the community for individuals, youth and families who are homeless, at risk of homelessness, living in poverty, or living with mental health or addiction issues;
- Ability to assist in the housing process appropriate to the specific job responsibilities;
- Ability to integrate harm reduction approaches as appropriate in daily interactions with clients;
- Ability to identify and assess risk and implement strategies which minimize risk to self, the client, and others;
- Ability to use assertive engagement techniques as appropriate in interactions with the client;
- Understanding of psycho-social rehabilitation, recovery model motivational interviewing and journey of change and its influence on client outcomes;
- Strong problem solving, conflict resolution and mediation skills within a solution-focused framework;
- The ability to negotiate and mediate difficult situations and produce positive results;
- Knowledge of the principles and interventions required in a Housing First and Rapid Rehousing Program;
- Ability to use strategies to appropriately divert people from the shelter system into other shelter solutions;
- Excellent written and oral communication skills;
- Implementation of life skills based programming

**Job Types**: Part-time, Fixed term contract

**Salary**: $20.64-$24.07 per hour

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- Night shift
- Weekend availability

**Job Types**: Part-time, Fixed term contract
Contract length: 6 months

**Salary**: $21.00-$25.00 per hour

Schedule:

- Day shift
- Evening shift
- Every Weekend
- Monday to Friday
- Night shift
- Weekend availability

Ability to commute/relocate:

- Kingston, ON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- supportive care: 1 year (required)

Work Location: One location



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