Dental Administrator

5 days ago


Markham, Canada Markham Dental - General and Cosmetic Dentistry Full time

**About Us**:
Markham Dental is a modern dental office located in the heart of Markham that meets your highest expectations. We offer comprehensive dental care and provide a wide variety of dental services including General Dentistry, Invisalign, Cosmetic Services, Implants and Oral Surgery. We believe it is the people who make Markham Dental what it is, and we are extremely proud of the achievements of our staff. We all work together to help our patients achieve their best oral health by providing the best possible care.

This is a frontline position requiring strong knowledge of dental procedures and excellent customer service. The primary role is to create an excellent patient experience. This includes responding inquiries from prospective patients and educating patients on dental procedures. Other responsibilities include administration support and coordination with management and clinical team.

**Responsibilities**:

- Handle administrative duties with efficiency and accuracy
- Determine Patient Chief of Concerns and present/discuss treatment plan options
- Review and handle all financial information and work with patient to find payment plan if needed
- Motivate patient to treatment acceptance
- Phone record keeping of all patient interactions and follow up as appropriate
- Book and coordinate patient appointments
- Optimize the schedule efficiency and filling in any opening to meet daily/weekly/monthly practice goal and to coordinate patient flow for clinicians
- Act as a liaison between doctor and patient

**Requirements**:
**Please note this position requires to work SATURDAY. No Saturday on Long Weekends.**
- Superior telephone etiquette
- Dental Office experience is an asset
- Must have Customer Service experience
- Excellent organizational and time management skills
- Excellent communication skills (verbal and written)
- Attention to detail with accurate data entry skills
- Willingness to learn new tasks and accept challenges in the practice environment
- Strong Team Player
- Ability to multi-tasking

**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 25-40 per week

**Salary**: $18.00-$25.00 per hour

Schedule:

- 10 hour shift
- 8 hour shift
- Weekend availability

COVID-19 considerations:
All COVID protocols followed as per RCDSO/CDHO guidelines. Surgically Clean Air - Air purifiers in place in every operatory and waiting area. Sealed operatories. Full PPE provided. All patients screened for COVID.

Application question(s):

- Are you available to work on Saturdays?

**Experience**:

- Dental Administration: 1 year (preferred)



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