Dental Receptionist

6 months ago


Markham, Canada Sonata Dental Care Full time

Responsibilities:

- Greet and welcome patients as they arrive at the dental office
- Answer phone calls and schedule appointments for patients
- Verify insurance coverage and assist with insurance claims processing
- Collect and update patient information in electronic medical records system (Epic)
- Maintain a clean and organized front desk area
- Assist with administrative tasks such as filing, faxing, and scanning documents
- Provide excellent customer service to patients and address their inquiries or concerns
- Coordinate with dental staff to ensure smooth patient flow and efficient office operations

**Requirements**:

- Previous experience working in a medical or dental office setting is preferred
- Familiarity with dental terminology and procedures is a plus
- Proficiency in using electronic medical records systems (Epic, Dentrix) and other office software
- Strong organizational skills and attention to detail
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize tasks in a fast-paced environment
- Knowledge of phone systems and ability to handle multiple phone lines

Please note that this job description is not exhaustive, and additional duties may be assigned as needed.

**Job Types**: Full-time, Part-time

**Salary**: $22.00-$35.00 per hour

Expected hours: 40 per week

**Benefits**:

- Dental care
- On-site parking

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift

Supplemental pay types:

- Bonus pay

**Education**:

- Secondary School (preferred)

**Experience**:

- Dental receptionist: 1 year (required)

Work Location: In person


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