Site Supervisor Iv

6 months ago


Whistler, Canada PHSA Full time

**Site Supervisor IV - Whistler Health Centre**
Provincial Laboratory Medicine Services (PLMS)

Whistler, BC

The Site Supervisor is responsible for the day to day general supervision of the site and troubleshoots staffing and workflow issues. Participates in the planning and coordination of services; monitors the quality of technical work performed to ensure departmental standards are met and safety procedures are followed. Ensures that staff scheduling meets the operational requirements for the site, participates in recruitment and performance management, and trains and coaches team members. In collaboration with the Operations Manager, facilitates workplace solutions and oversees the implementation of new or revised workflow processes in collaboration with discipline specific Technical Practice Lead and or Technical Coordinator.

***

**What you’ll do**
- Oversee the supervision, support and coordination of the workflow and staffing activities for the area including reviewing workload assignments, adjusting schedules to utilize staff effectively within the allocated budget, establishing daily priorities, and assist with troubleshooting work related issues in consultation with Medical Leads, Operations Manager and support team. Supervise the day to day operations of the Laboratory, by planning and implementing approved programs and systems in support of client needs.
- Supervise designated staff to ensure appropriate service delivery and to provide general supervision for the site. Evaluate performance levels and participate in performance management of designated staff, provide input to updates for job descriptions, participate in interviews with the Operations Manager and make recommendations for hire as required.
- Monitor Quality Control and other quality indicators and make corrections as appropriate. Inform the Technical Practice Lead and Technical Coordinator of any technical quality issues and participate in the investigation of critical incidents as required. Ensure that the Operations Manager is kept informed of all quality and safety issues. Implement DAP standards and recommendations and ensure staff compliance. Ensure staff safety incidents and investigation reports are completed as per WorkSafeBC Regulation and PHSA Workplace Health standards. Review all incidents reports as per the Occurrence Management Process and investigate complaints from health care providers and patients. Comply with safety responsibilities as outlined in the WorkSafeBC Regulation and Lower Mainland Pathology and Laboratory Medicine Safety Manual.
- Ensure the Operations Manager and Technical Practice Lead are informed of the equipment needs for the site/area and provide data such as test volumes and maintenance documents as required.
- Oversee the coordination of downtime procedures and ensure downtime protocol and process is available and familiar to all staff.

**What you bring**
- Certified by the Canadian Society for Medical Laboratory Science.
- Bachelor of Science degree or an Advanced Registered certificate or completion of a supervisory/management program.
- Minimum of five (5) years’ recent, related experience including three (3) years’ experience in a supervisory capacity, or an equivalent combination of education, training and experience.
- A valid BC driver’s license and access to a personal vehicle for business related purposes.

You will also have:

- Comprehensive knowledge and recent related experience in laboratory discipline
- Comprehensive knowledge of the standards of practice and guidelines for Medical Laboratory Technologists established by the CSMLS and/or other relevant national professional associations
- Comprehensive knowledge of method development and evaluation and research processes.
- Comprehensive knowledge of organization policies, procedures, and standards of care, including practice of safe work procedures with discipline equipment
- Knowledge of administrative structure and function of laboratories of varying sizes
- Awareness of and commitment to learning and understanding the Truth & Reconciliation Commission’s 94 Calls to Action (2015), In Plain Sight Report (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), and other related reports.
- Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).

**What we bring**

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too - offering health, wellness, development programs to support you - at work and at home.
- Join one of BC’s largest employers with province-wide programs, services and operations - offe


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