Housing Support Assistant
4 weeks ago
Situated on the picturesque Grand River, the City of Brantford is a rapidly growing community of over 100,000residents, located in the heart of Southern Ontario with direct access to Hwy. 403 and is in close proximity to the GTHA, Waterloo and Niagara regions. As a single-tier municipality, Brantford is responsible for the full spectrum of municipal service areas. We invite you to join our #TeamBrantford corporate culture with many progressive initiatives, including our Work from Home arrangement. The City is committed to the professional development of our staff and invite you to come, grow with us
Reporting to the Manager, Housing Operations the Housing Support Assistant will provide a wide range of administrative support and assistance to Housing and Homelessness Team.
Duties and Responsibilities:
- Provide clerical and administrative support
- Manage all electronic mailboxes and all hard copy mail for Housing and Homelessness Services
- Photocopies and scans documents
- Print all 24 hour notices, bulletins, newsletters, to be delivered to various housing sites and tenants
- Check drop off box(es) at 220 Colborne and City Hall Reception for mail
- Answer the telephone, responding to inquiries, provide information, and transferring calls to the appropriate staff
- Retrieving and distributing messages from tenants and general public to the appropriate staff
- Greet in-person tenants or general public at City Hall Reception to answer inquiries and/or re-direct inquiries
- Enter cheque, cash and debit payments made by tenants into Yardi Accounts, mail out receipt and tenant ledger as proof of payment
- Accepts and processes cash and debit payments made by tenants in person
- Prepare, balances and submits daily deposits to Finance Department for daily deposits to RBC
- Maintains Petty Cash Float and parking token float
- Print all Slovak Village Non-Profit vendor payments
- Maintain all offices supplies and replenish supplies as necessary
- Responsible for special requests for Print Room, such as lamination of documents, special print requests such as newsletters and brochures
- Assists with file management; H Drive folders; archived files, file destruction; shredding of paper documents;
- Assigned special projects as required
**QUALIFICATIONS**
- 2 year Community College Diploma in Office Administration, Business and/or Accounting or have several years progressively responsible administrative, clerical and/or accounting experience
- Demonstrated excellent customer services skills are required
- A good working knowledge of the Housing Services Act and Residential Tenancies Act would be an asset
- Excellent written and oral communication skills are essential
- Knowledge and experience working with Microsoft Office software and Yardi Systems is an asset
Occasional overtime work is required. Evening and weekend hours may also be required.
**WAGE/SALARY RANGE**: $26.72 to $28.41 per hour (35 hours per week) plus benefits.
Our organization is committed to promoting the independence, dignity, integration, and equality of opportunity of persons with disabilities by ensuring the accessibility of our facilities and services. Accommodations are available for all parts of the recruitment and selection process. Applicants need to make their required accommodations known in advance.
**Job Types**: Full-time, Permanent
**Salary**: $26.72-$28.41 per hour
Work Location: In person
Application deadline: 2023-08-03
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