Technical Coordinator, Microbiology

3 weeks ago

Vancouver, Canada PHSA Full time

**Technical Coordinator, Microbiology**

BCCDC Labs

Vancouver BC

**What you’ll do**
- Act as a technical resource by providing technical guidance to staff within the designated discipline or area of expertise using established standards and methodologies. Assists the Technical Practice Lead or Team Lead in the development of; standardized policies, standards and procedures in support of practice goals and objectives.
- Assist in implementing and communicating planned technical changes to staff and providing the appropriate feedback to the Technical Practice Lead or Team Lead as required. Involves the Team Lead or Technical Practice Lead in resolving problems and removing barriers.
- Provide technical guidance and advice through methods such as demonstrating procedures and work techniques to staff, assisting with facilitating resolutions to technical issues, and monitoring technical activities to ensure area standards are met and safety procedures are followed.
- Communicate unresolved work issues to Team Lead or Technical Practice Lead as appropriate for escalation.
- Act as a resource person for troubleshooting problems with instrumentation and methodology.
- Assist with the development, implementation and evaluation of the discipline specific Quality Program and related activities, and assists in monitoring KPI’s.
- Monitor internal and external quality control and other quality indicators, make corrections as appropriate, and prepares quality indicator reports.
- Communicate technical quality issues to the Technical Practice Lead or Team Lead, participate in the investigation of critical incidents as required and ensure that the Site Supervisor or Team Lead is kept informed of all quality and safety issues.
- Implement DAP standards and recommendations and ensure staff compliance.
- Assist in the investigation of complaints from health care providers and patients.
- Assist Site Supervisor and Team Lead to ensure the site/area meets safety standards.
- Comply with safety responsibilities as outlined in the WorkSafeBC Regulation and Lower Mainland Pathology and Laboratory Medicine Safety Manual.

**What you bring**
- Certified by the Canadian Society for Medical Laboratory Science or Bachelor of Science in Microbiology (or related biological science) or an Advanced Registered certificate plus a minimum of three (3) years’ recent, related experience or an equivalent combination of education, training and experience. A valid BC driver’s license and access to a personal vehicle for business related purposes.

You also have demonstrated:

- Comprehensive knowledge and recent related experience in laboratory discipline
- Comprehensive knowledge of the standards of practice and guidelines for Medical Laboratory Technologists established by the CSMLS and/or other relevant national professional associations
- Comprehensive knowledge of method development and evaluation and research processes.
- Comprehensive knowledge of organization policies, procedures, and standards of care, including practice of safe work procedures with discipline equipment
- Knowledge of administrative structure and function of laboratories of varying sizes
- Ability to function as a team member, leader, teacher, motivator, and facilitator and to coach and deal with others effectively and in a supportive manner
- Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).

**What we bring**

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too - offering health, wellness, development programs to support you - at work and at home.
- Join one of BC’s largest employers with province-wide programs, services and operations - offering vast opportunities for growth and development, and recognition programs that honour the commitment and contribution of all employees.
- Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
- Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
- Annual statutory holidays (13) with generous vacation entitlement and accruement.
- PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
- Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

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