Technical Coordinator, Environmental Testing

4 months ago

Vancouver, Canada PHSA Full time

**Technical Coordinator, **Environmental Testing**

Provincial Laboratory Medicine Services

Vancouver, BC

Are you ready to make a difference? The Provincial Laboratory Medicine Services (PLMS) is a cohesive, interrelated laboratory system that supports equity and access, and ensures patient safety through high quality, well coordinated laboratory services.

At our core, we aim to cultivate vibrant communities where everyone can achieve optimal health and well-being—right where they live, work, learn, and play.

PLMS is a provincial integrator and a strategic solutions-based organization that leverages partnerships with health organizations and the ministry to improve patient care. PLMS continues to lead a collaborative effort to achieve the vision of one system of clinical laboratory and pathology service delivery, with a commitment to equity, quality, innovation, and adaptability.

**What you’ll do**
- Act as a technical resource by providing technical guidance to staff within the designated discipline or area of expertise using established standards and methodologies. Assist the Technical Practice Lead or Team Lead in the development of; standardized policies, standards and procedures in support of practice goals and objectives. Assist in implementing and communicating planned technical changes to staff and providing the appropriate feedback to the Technical Practice Lead or Team Lead as required. Involve the Team Lead or Technical Practice Lead in resolving problems and removing barriers.
- Provide technical guidance and advice through methods such as demonstrating procedures and work techniques to staff, assisting with facilitating resolutions to technical issues, and monitoring technical activities to ensure area standards are met and safety procedures are followed. Communicate unresolved work issues to Team Lead or Technical Practice Lead as appropriate for escalation. Act as a resource person for troubleshooting problems with instrumentation and methodology.
- Assist with the development, implementation and evaluation of the discipline specific Quality Program and related activities, and assist in monitoring KPI’s. Monitor internal and external quality control and other quality indicators, make corrections as appropriate, and prepares quality indicator reports. Communicate technical quality issues to the Technical Practice Lead or Team Lead, participate in the investigation of critical incidents as required and ensures that the Site Supervisor or Team Lead is kept informed of all quality and safety issues. Implement DAP standards and recommendations and ensure staff compliance. Assist in the investigation of complaints from health care providers and patients. Assist Site Supervisor and Team Lead to ensure the site/area meets safety standards. Comply with safety responsibilities as outlined in the WorkSafeBC Regulation and Lower Mainland Pathology and Laboratory Medicine Safety Manual.
- Participate in the development, coordination and implementation of staff and students orientation and training programs. Assist the Technical Practice Lead or Team Lead and Site Supervisor with coordination of training activities and performance within designated area, identify training requirements, develop tools for training and competency and perform the necessary audits to ensure competency. Demonstrate procedures and work techniques as required. Provide input on technical performance issues and refers them to the Site Supervisor.
- Participate in the evaluation, selection and implementation of new instrumentation and methodology, as required. Inform the Technical Practice Lead or Team Lead of the equipment needs for the site/area and provide data such as test volumes and maintenance documents as required. Assist in the implementation of timelines and assign staff to the evaluation and implementation of new equipment. Assist in the evaluation of new methods and equipment, the implementation of new procedures, and schedule the training of designated staff in new equipment, techniques, and procedures as appropriate. Responsible for maintenance and calibration of designated laboratory instruments and informs, Technical Practice Lead or Team Lead and Site Supervisor and department staff of significant instrument failures as required. Assist the Technical Practice Lead or Team Lead with the development and maintenance of procedure manuals for assigned area.

**What you bring**

Qualifications
- Certified by the Canadian Society for Medical Laboratory Science or Bachelor of Science in Microbiology (or related biological science) or an Advanced Registered certificate plus a minimum of three (3) years’ recent, related experience or an equivalent combination of education, training and experience. A valid BC driver’s license and access to a personal vehicle for business related purposes.

Skills & Knowledge
- Comprehensive knowledge and recent related experience in laboratory discipline
- Comprehensive knowledge

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