Call Centre Agent
2 weeks ago
**Key Responsibilities**:
- Managing inbound and outbound phone calls and notifications for our clients (we are not a telemarketing centre)
- Professionally greet callers, provide and request required information
- Relay and route critical messages to on-call personnel by prioritizing emergency calls
- Responding to customer requests professionally and with accurate information
**General Job Requirements**:
- A friendly and upbeat voice and a positive attitude
- Good grammar and spelling as well as a professional demeanor
- Computer skills in a Windows-based environment
- Punctual with great attendance
- Fast learner and be able to type well (at least 40 words per minute)
- Be a 'team player'
**Compensation: $16.00** per hour
**Shifts Available (IN-OFFICE POSITIONS ONLY)**:
- 7:30AM-7:30PM (7 days on, 7 days off rotation)
**For Full Time, Our Benefits include**:
- RRSP Program (company matching)
- Dental Insurance
- Health Insurance
- Paid Time Off
- Vision Insurance
**Benefit Conditions**:
- Waiting period based on probation
**Join us today
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