Customer Service Representative\reception

3 days ago


Hamilton, Canada Langton ClimateCare Heating & Cooling Full time

CSR/Receptionist is to convert HVAC customer inquiries into scheduled appointments and maintain logs associated with Critical Performance Measures; receives phone and mail inquiries from current and potential customers; front line support in handling all customer interaction. Administrative duties/refer calls to Dispatcher. Previous experience of 2 years in a customer service/call centre/ administrative role. Requires high proficiency in MS office including Word, Excel and Outlook; willing to learn CUC.
Industry experience preferred.

**Salary**: $15.00-$23.60 per hour

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Hamilton, ON: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer service: 1 year (preferred)



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