Customer Service Representative\reception
3 days ago
CSR/Receptionist is to convert HVAC customer inquiries into scheduled appointments and maintain logs associated with Critical Performance Measures; receives phone and mail inquiries from current and potential customers; front line support in handling all customer interaction. Administrative duties/refer calls to Dispatcher. Previous experience of 2 years in a customer service/call centre/ administrative role. Requires high proficiency in MS office including Word, Excel and Outlook; willing to learn CUC.
Industry experience preferred.
**Salary**: $15.00-$23.60 per hour
Flexible language requirement:
- French not required
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Hamilton, ON: reliably commute or plan to relocate before starting work (required)
**Education**:
- Secondary School (preferred)
**Experience**:
- Customer service: 1 year (preferred)
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