Studio Manager

6 months ago

Richmond, Canada Alba Inc Full time

**Job Overview**: The **Studio Manager** is responsible for smooth and efficient operational procedures within the Studio, including customer service, sales, personnel training, and employee development. The **Studio Manager** ensures operational efficiencies and provides leadership to support the overall financial objectives of the studio alongside the in-studio team. You will work with the customer service and trainer teams to deliver operational excellence for the location. You may have limited coaching and leadership experience but showcases a strong potential in leadership quality.

**Responsibilities**:

- Implement systems and operational training for studio level leaders.
- Committed to delivering excellent service by personally conducting, or appointing staff members to complete a walkthrough of their studios on a regular basis to ensure the cleanliness and equipment needs of the studios is meeting or exceeding company standards.
- Educate and enforce new studio policies and procedures and ensure consistency and continuous improvements.
- Ensure operational efficiencies for all teams including cost control, studio maintenance and upkeep, and team quality control.
- Able to implement Front Desk team training within studio, including training of new Front Desk Staff & Supervisors.
- Oversee schedule and quality control of all teams at a high-level including Front Desk Team, Personal Training Team, and Motivator.
- Coordinate all day-to-day operational activities including maintenance, cleanness, inventory, supplies, budget, payroll, and communications.
- Understand, track, and achieve daily/weekly/monthly/quarterly and annual sales targets.
- Accountable for the daily, monthly, and yearly financial performance of the studio while driving revenue and managing expenses.
- Work in collaboration with the private training team leads to ensure the studio is meeting or exceeding the daily, monthly, and yearly personal training forecast.

**Qualifications**
- 2+ years of management or equivalent experience
- Coaching and leadership experience is an asset and/or can demonstrate strong potential leadership qualities.
- Strong organizational skills, as well as written/verbal communication skills.
- Detail oriented and organized: able to implement daily, weekly, and monthly training rhythms with a diverse team to ensure team quality.
- Confidently manage conflict in high pressure situations.

**Benefits**
- Management bonus incentive
- Health Benefits: Medical, Dental, Vision
- Life Insurance
- Employee Continuous Education Program
- Employee discounts and more

**Job Types**: Full-time, Permanent

**Salary**: $50.00-$65.00 per hour

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- Paid time off
- Vision care

Schedule:

- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Bonus pay

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- Management: 3 years (preferred)
- Sales: 2 years (preferred)

**Language**:

- Mandarin (required)

Work Location: In person

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