Site Administrator

2 weeks ago

Winnipeg, Canada Northview Residential REIT Full time

At Northview, we are a passionate, community-focused team dedicated to making our properties the best they can be. We are proud to live, work, and play in the neighborhoods we serve, next to our residents, hotel guests and commercial tenants across Canada.

We are looking for a Site Administrator to join our Residential Operations team in Winnipeg, MB. Reporting to the Leasing Team Lead, you will provide general support on a wide scope of administrative responsibilities and assist residents or potential residents at a local office. This position ensures that customers receive the best service possible through processes established by Northview.

**What you will do**:

- Leasing:

- Along with management or site staff members, be involved with residents and the company as a whole
- Assist in an administrative capacity on specific tasks, which will not interfere with the timely and efficient servicing of rental inquiries
- Fill out and maintain a consistently accurate weekly rental traffic reports
- Regularly inspect upcoming availability prior to showing to potential residents
- Ensure show suites are maintained "move in ready" in condition
- Assist in the completion of market rent studies as determined from time to time by the regional manager
- Understand and acknowledge the competition in surrounding buildings
- Administration and Resident Relations:

- Maintain an orderly office area
- Execute on "Take a payment" and Rent Collections protocols in an effective manner
- Facilitate and coordinate work completion in building common areas and suites via building maintenance staff and 3rd party service providers
- Ensure building and exterior perimeter cleanliness and upkeep are maintained at all times
- Be involved with residents and the company as a whole, along with management and site staff
- Execute all administrative specific tasks such as maintaining logs, records, databases, etc. as related to building operations
- Assist in maintaining a high level of client satisfaction and public relations through all forms of communications with the residents
- Communicate with the Regional Manager, team members, and site staff on an ongoing basis
- Maintain goodwill of customer during service period and promote the organization to existing and potential customers

**What you will bring**:

- College Diploma in Business Administration or related field an asset
- Knowledge of the rental/leasing industry (min. one year experience)
- Professional in appearance and mannerisms
- Strong communication and interpersonal skills
- Exceptional customer service skills
- Proficient with computer software, specifically Word and Excel
- Goal and results oriented
- Ability to multitask in a fast-paced, collaborative environment

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