Records Administrator

3 weeks ago


Montréal, Canada McGill University Full time

Please refer to the

job aid for instructions on how to apply.

Position Summary:
The Records Administrator supports students, postdoctoral fellows, applicants, research trainees, alumni, and administrators by providing outstanding records services with respect to admissions; registration; student records (grades, academic standing, graduation, etc.); multiple PIDM management; Permanent Code; inter-university transfers; transfer credits and course equivalencies; electronic document management, and Convocation. The incumbent is responsible for pro-active problem-solving and discretionary decision-making to resolve student records issues. These may concern a broad range of complex issues and tasks regarding policies as they relate to the services enumerated above. Services are provided to graduate, undergraduate, postdoctoral, research trainee, professional, and other categories of students.

Duties and Responsibilities:

- Perform and organize activities to support the daily operations of the unit.
- Implement administrative procedures or systems that are moderately complex in support of the faculty, department or unit’s operations and ensure activities meet or exceed established quality requirements.
- Administer activities related to academic student records and liaise with faculties and units.
- Create material and handouts to bring to site visits or post on website.
- Establish and foster effective working relationships by identifying needs and providing support in the delivery of services. Assess and resolve administrative problems. When appropriate, inform supervisor and formulate recommendations.
- Attend meetings.

Other Qualifying Skills and/or Abilities:
Excellent attention to detail to ensure integrity of information and a high level of organization. Customer focused and service oriented, assisting all clients with tact and diplomacy. Excellent communication skills, with the ability to communicate with a variety of clients replying to inquiries accurately and congenially. Proven ability to work autonomously and as a member of a team. Highly organized with ability to multi-task, prioritize and work under pressure to meet multiple deadlines in a fast-paced, dynamic environment. Proven discretion in dealing with confidential information. Ability to analyze and interpret data and make independent decisions. Knowledge and understanding of the Student Information System (Banner) and Microsoft Office. Knowledge of French and English: McGill University is an English-language university where day to day duties may require English communication both verbally and in writing. The level of English required for this position has been assessed at a level #3 on a scale of 0-4.
- Minimum Education and Experience:

- DEC III 3 Years Related Experience with DEC III /

Hourly Salary:



(MUNACA Level H) $33.05 - $40.97
- Hours per Week:

- 33.75 (Full time)
Supervisor:

Assistant registrar Academic Records
Position End Date (If applicable):

2024-09-27
- Deadline to Apply:

- 2023-11-23
- ._



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