Lead Product Manager, Systems

2 months ago

Toronto, Canada Thomson Reuters Full time

Are you passionate about the chance to bring your experience to a world-class company that is market-leading for both content and technology? If yes, we are looking for you

Join our team We are seeking a visionary **Lead Product Manager **to drive our Go-to-Market Salesforce CRM system, specifically around the Sales Cloud and AI Solutions for our global sales workforce, and would be responsible for overseeing the product development lifecycle and managing a team of product owners. You will partner with our segments, sales & operations, digital, commercial engineering, and data & analytics teams to lead the CRM strategy and roadmap.

As a **Lead Product Manager**, you will develop a comprehensive and bold product vision, strategy, and roadmap, and set key business objectives (OKRs) for your product. You will leverage the knowledge of your product, market trends, latest product offerings as well as customer feedback and analytics to prioritize the direction and desired outcomes for your product. You will be the “voice of the product” to key stakeholders to ensure their needs are met and the product development team gets the direction and support it needs to succeed.

You will encourage the open exchange of information and viewpoints, as well as inspire others to achieve challenging goals and high standards of performance. At the end of the day, we’re looking for individuals who will enable Thomson Reuters to think big, make it simple, and move fast.

**About the Role**

In this opportunity as a **Lead Product Manager,** you will:

- Develop strong product intuition by interpreting and assessing customer problems, business needs, and opportunities and offering potential solutions.
- Build and maintain a comprehensive roadmap, partner closely with technology and business leads to execute the roadmap, and deliver efficiently. This includes serving as the customer voice for the engineering teams, prioritizing the product backlog based on customer and business value, and using metrics to monitor and measure progress.
- Demonstrate leadership by taking extreme ownership of a feature/product, its performance and reliability, and delighting our clients with a positive experience. You will show that you can learn from your experiences, recover from setbacks, and effectively evangelize the product vision to colleagues.
- Define and communicate a clear vision for CRM and Sales AI solutions, aligning with the company's strategic objectives and customer requirements.

**About You**

You're a fit for the role of **Lead Product Manager** if your background includes:

- 8+ years of proven experience as a Product Owner, Product Manager, or similar role in product management, with a strong Salesforce CRM platform experience.
- Proven ability to take initiative within a matrix organization to build strong, productive relationships based on excellent communication and interpersonal skills.
- Thrive working collaboratively and cross-functionally, particularly with Commercial teams, technology teams and External Partners.
- Demonstrated ability to achieve bold strategic goals in an innovative and fast-paced environment and able to flex between multiple workstreams.
- Expert in Agile methodologies and product development life cycles.
- Bachelor's or master's degree in computer science, or a related field.
- Salesforce Certifications and experience with enabling Sales AI solutions are strongly preferred.
- Experience with people management.
- Familiarity with financial concepts and financial/budget management.

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**What's in it For You?**
You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:

- ** Hybrid Work Model**: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected
- ** Wellbeing**: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: flexible vacation, two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.
- ** Culture**: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.
- ** Learning & Development**: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking.
- ** Social Impact**: Ten employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact.
- ** Purpose Driven Work**: We have

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