Employee Relations Advisor

6 days ago


Vancouver, Canada University Canada West Full time

**Position Job Title**:Employee Relations Advisor

**Location**:University Canada West

**Reports To**:HR Business Partner

**About University Canada West**:
University Canada West is an innovative business and technology-oriented, dynamic, and growing institution that was founded in 2005. Based in Downtown Vancouver, the university is defined by its close connections to the business community and a commitment to outstanding student services.

Here, at UCW, we connect recognized, well-established specialists and ambitious young professionals, so they learn from each other and thrive in our diverse environment. Together, we strive to create and maintain working environments that are inclusive, equitable, and welcoming.

We are privileged to do this work on the unceded, traditional territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and Sel̓íl̓witulh (Tsleil-Waututh) Nations. We thank them for having cared for this land since time immemorial, honour their graciousness to the students who seek knowledge here, and iterate our dedication to valuing the ongoing contributions of Indigenous peoples and communities.

**Primary Purpose**

Reporting to the HR Business Partner, the Employee Relations Advisor seeks to improve the performance of employees throughout the organization by enhancing their skills and competencies through coordinating various training initiatives, while also offering consultation and support. The Employee Relations Advisor will organize programs that drive the development and engagement of employees, aligning with the organization's long-term goals and objectives. The ability to communicate effectively, resolve problems strategically, and collaborate across a variety of teams, departments, and situations is essential. High intrapersonal and organizational skills are considered assets in this position. The Employee Relations Advisor is expected to be customer service-oriented and exhibit a high degree of diplomacy and discretion.

**Specific Responsibilities**

The Employee Relations Advisor is responsible for the following as well as other related duties as assigned to support the business objectives and purpose of the University:

- Responsible for maintaining confidential HR documents and files, ensuring all required documentation is provided and up to date
- Supporting the management by promoting, communicating, and implementing human resources programs and initiatives
- Provides day-to-day performance management guidance to line management (e.g., coaching, counseling, career development, disciplinary actions)
- Provides HR policy guidance and interpretation
- Ensure that the development and delivery of effective employee engagement tools are developed, maintained, and evaluated to ensure effectiveness
- Supporting employee engagement initiatives including but not limited to on campus, off campus events, event planning and execution
- Supporting all employee recognition events
- Support all HR Cycle functions
- Responsible for onboarding, data entry and management, offboarding and addressing all queries from users and Line Managers in Human Resource Information System (HRIS) Cezanne
- Provide employee day to day general support by answering questions related to their terms of employment, policies, employee relations, and entitlements
- Research and provide updates to provincial laws and changes to the Employment Standards Act (ESA)
- Assist with research on various ESA and provincial laws for policy creation
- Audit, maintain and ensure compliance with company policies and ESA guidelines
- Ensure that payroll is in compliant with ESA regulations of the relevant province and internal policies
- Develop working knowledge in the benefits provided by the group
- Administer and respond to any benefit questions from employees
- Other duties as assigned

**Position Requirements**

To be successful in the Employee Relations Advisor position, an individual must possess, and be committed to developing, maintaining and demonstrating the following:
**Competencies**
- Ability to handle sensitive and confidential information in a professional manner
- Proven ability to build positive customer relationships at all levels
- Excellent communication skills
- Ability to take initiative, prioritize and organize multiple tasks effectively and see them through to timely completion
- Experience with conflict resolution
- Works well under pressure and meets tight deadlines
- Employee engagement projects and implementation
- Meticulous attention to detail
- Strong Excel and PowerPoint knowledge

**Education and experience**
- Bachelor's degree in Business Administration with an HR concentration
- Minimum 2+ years of HR administrative experience
- General understanding of BC employment standards and legislation
- Benefits administration experience would be an asset
- CPHR preferred but not required
- Proficiency with Human Resource Information System (Cezanne or ADP Workforce Now)
- Ex


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