Administration - Receptionist (Rs)

4 weeks ago

Ottawa, Canada Riverstone Retirement Communities Full time

WILLOWBEND RETIREMENT COMMUNITY - RECEPTIONIST

Part-Time - $17/hr

Riverstone Retirement Communities is a locally owned and operated company offering, a highly respected, full continuum of care to it’s residents. We believe that everyone deserves to live a meaningful, engaged and joyful life. We strive to ensure our residents live comfortably and with dignity in a safe and happy environment. Riverstone offers our residents a variety of lifestyle options to best suit their needs-from independent to assisted living, including memory care.
Our valued employees work in an environment that fosters job satisfaction, respect, responsibility, loyalty and personal growth. We are looking for positive, caring team members who want to make a difference in the lives of seniors.

**QUALIFICATIONS**:
**Education**:

- Grade 12 minimum

**Background**:

- Minimum of three years’ related experience, preferably in the health care industry
- Secretarial skills and experience with office procedures required;
- Bilingualism in French and English an asset

**Personal Requirements**:

- Work as part of a team
- Capable of adapting to different situations and change
- Patience, tolerance and politeness when responding to residents, visitors, suppliers, etc.

**FUNCTIONS**:

- Provide full secretarial support for the Office Manager and General Manager and other department managers;
- Provide initial warm welcoming reception and telephone contact with visitors. Provide direction to visitors and callers and/or notify appropriate people as required;
- Maintain daily records such as Resident Evacuation list, assignment of parking spaces, resident checklist, resident telephone list, employee contact list, guest suite reservations, etc.;
- Book hairdressing appointments, esthetician appointments, take maintenance requests, dining room reservations, etc.;
- Observe coming and goings of residents from facility;
- Handle payments from residents or family members;
- Sort incoming mail for distribution to residents and all departments;
- Present a positive image of the residence to the public

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