Case Manager

6 days ago

Winnipeg, Canada The Link: Youth and Family Supports Full time

**About The Link: Youth and Family Supports**

**About the Opportunity**

***

The **PAY Case Manager** supports participants aged 12-21 in completing community service hours and achieving personal goals. They coordinate youth program activities and build partnerships with community organizations.

**PRIMARY DUTIES AND RESPONSIBILITIES**:
Duties and responsibilities of the **Pay Case Manager** include but are not limited to:
**Administrative and Program related**
- Coordinates, communicates and monitors participants’ case plan to encourage successful completion of program
- Oversees scheduling of youth in the program;
- Documents all contacts and information as per guidelines;
- Tracks youth’s attendance
- Completes monthly reports;
- Liaises with community organizations to develop partnerships based on program and participant needs;
- Implements and adheres to all agency and program policies and procedures;
- Identifies and communicates concerns and updates regarding community programming;
- Attends and participates in program meetings.
- Addresses work centre concerns with appropriate personnel when necessary and in a timely manner;
- Ensures all adult volunteer mentors, students and new staff receive support, training and direction
- Supervises mentors while working in the community
- Provides feedback and evaluation to mentors, and students

**Participant Related**:

- Builds positive relationships and rapport with participants, helping to identify personal strengths to promote a sense of belonging, independence, generosity and mastery
- Acts as an advocate on behalf of the best interest of youth, ensuring their rights are respected;
- Makes links and connections with participants in the community to support their skill development utilizing volunteer work and participant goals;
- Acts as a positive role model for youth;
- Ensures all participants receive support, encouragement and follow-up.
- Manages case load, including intake, scheduling and follow up

**QUALIFICATIONS**:

- Post-secondary degree in Human Services or other related field;
- Minimum of four years of related experience working with high-risk youth;
- Demonstrated experience in group facilitation;
- Experience with one-on-one mentorship with youth and demonstrate an understanding of the realities of living independently;
- Ability to navigate crisis and support others through stressful situations;
- Knowledge of strength-based philosophy and knowledge of aboriginal culture and language (preferred);
- Knowledge and experience with diverse cultures and economic backgrounds;
- Knowledge of community resources;
- Willingness to obtain necessary training as per the organization's training policy including Crisis De-escalation, Applied Suicide Intervention, Naloxone, Colonization Awareness, and Child Development;
- Satisfactory Criminal Record Check with Vulnerable Sector Search, a clear Child Abuse Registry check with acceptable Prior Contact checks, and a clear Adult Abuse Registry check, all done within the last 3 months;
- Access to a personal vehicle for work is required;
- Ability to work days, evenings and weekends.

**SALARY RANGE**: $18.80 - 22.37 per hour. Depending on the qualification.

**HOURS OF WORK**: 37.5 hours per week - combination of days, evenings, and weekends.

**HOW TO APPLY**: Applicants must demonstrate in their resume and cover letter how they meet the requirements of the position. **Please submit a cover letter and resume (in word or PDF).**

**APPLICATION DEADLINE**:Ongoing until filled.

Accommodations are available for applicants with disabilities upon request. If you are contacted by The Link regarding a job opportunity, please know that you are welcome to request accommodation at any point in the process. All information received regarding accommodations will be kept confidential.

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