Service Manager
3 weeks ago
**Responsibilities**:
- Manage a Service Department to achieve sales, profits and efficiency by maximizing production, controlling costs, marketing, building a clientele and establishing solid employee relationships.
- Ensure high quality service and repairs are provided to customers.
- Direct and schedule daily activities of all service staff.
- Establish processes & standards to ensure customer satisfaction and efficient operations.
- Review completed jobs for quality control purposes.
- Handle customer inquires and or complaints.
- Act as liaison with factory representatives.
- Guide and evaluate performance of service department staff.
- Conduct regular meetings with department staff to review goals, suggestions and/or concerns.
- Follow all company and manufacturer policies, directives and procedures.
- Ensure staff compliance with required health and safety regulations.
- Maintain inventory of service vans and parts area
- Shipping and Receiving of parts
- Perform repairs when needed
- Perform additional duties as required
**Requirements**:
- Minimum of 2 years experience in equipment or automotive repair (e.g. Technician, Shop Foreman or manager).
- Strong decision making and multitasking abilities.
- Effective administrative and management capabilities.
- Conduct annual performance evaluations one to one with subordinates
- Detail oriented
- Excellent interpersonal, communication and computer skills.
**What’s in it for you?**
Bunzl Canada Inc. (bunzlcanada.ca) provides the cleaning and hygiene products, food and retail packaging, safety products and industrial supplies that keep over 45,000 Canadian businesses running, every day. We are one of the largest, most successful global companies in Canada with a long-standing track record of retaining, developing, and investing in our people.
Come showcase what you can do in a fast-moving, evolving company that provides competitive compensation, benefits, RRSP Match, Share Save (Stock) opportunities, performance incentives and career development opportunities. You’ll find the support, leadership, and workplace culture you need to achieve your full potential. When you are successful, we are successful At Bunzl, we don’t just say our people are our greatest asset, we really mean it. Let’s talk about your future.
**Interview guidance**
Bunzl is an Equal Opportunity Employer committed to fostering an inclusive and accessible environment reflecting the diversity of the communities in which we operate. If requested, we will provide reasonable accommodation during the recruitment process for persons with disabilities.
IndBunzlCa
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