Customer Service Specialist

3 weeks ago

Edmonton, Canada Univar Solutions Canada LTD Full time

**Customer Service Specialist - Edmonton, AB**

**A Place Where People Matter - Growing our People to Grow our Business**

We’re thrilled that you are exploring career opportunities where you can continue to make a positive difference every day to
**keep our communities healthy, fed, clean and safe.**

**About the position**

Reporting to the Customer Service Manager, the Customer Service Specialist handles all customer service activities, from order taking through to accurate order fulfillment. The Customer Service Specialist assists in building profitable sales by enhancing customer satisfaction and ensures that an excellent standard of service is maintained.

**What we offer**:

- Competitive salary, benefits to include; employer paid medical & dental, short term and long term disability coverage, pension with employer matched contributions
- Paid training and development programs at every level
- Global career advancement and mentoring opportunities
- Education allowance
- Employee Resource Networks that are advocating for advancing diversity, equity and inclusion within the company

**What you’ll do**
- Receive and process customer orders
- Answer inquiries and promote sales through telephone contact with customers
- Work closely with Account Managers, Operations and Purchasing to ensure timely responses to customer requirements.
- Act as the main contact point for any customer inquiries

**What we would like from you**
- Excellent customer service focus - able to support and assist our customers
- Post-secondary degree or 2 years of relevant work experience
- SAP experience
- Ability to work in a fast-paced office environment

**It takes people like you **and a global network of more than 10,000 employees
**to build a company where the best people want to work.**

As a valued Univar Solutions employee, you understand that we are more than a distribution company. From delivering vital ingredients for food and nutrition, to helping keep drinking water safe, our company is dedicated to improving quality of life with our customers, suppliers and partners as
**we serve the world's most essential industries.**

**We are committed to a diverse workforce and a culture of inclusion.** Together, we are building a culture that acknowledges the unique experiences, perspectives and expertise of individuals and provides the development and growth opportunities to empower us to redefine our industry.

Univar Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on their race, gender, sexual orientation, gender identity, religion, national origin, age, disability, veteran status, or other protected classification.

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