Desktop Support

2 weeks ago


Ottawa, Canada Epsilon solutions pvt ltd. Full time

**Job Type: Hybrid**

**Excellent French Speaking and Writing skills.**
- Resolve technical support issues that cannot be resolved via telephone by Service Desk, in person or using remote tools Diagnose and repair hardware problems, set up, configure and test equipment.
- Perform preventative maintenance and install upgrades and options
- Ownership of incidents/requests from start until resolution
- All aspects of IMAC (Install, Move, Add, Change) including onboards/offboards
- Resolve walk up requests for assistance including business hour
- Support at walkup windows across North America Ability to mobilize a force of 5-20 people to provide an IT presence in various areas across North America
- Maintain technical expertise and knowledge regarding upgrades and new hardware and software brought into the company
- Creation & verification of Knowledge Base (KB) articles
- Analyze, document, and escalate critical issues to appropriate support groups Image laptops and desktops
- Test & terminate network cables Setup & support of computer and A/V equipment meeting room support and support of technologies used by attendees
- Assist with server installs, repairs and maintenance as required
- Assist with network issues and performance issues
- Assist with mobility incident/requests as required Deployment of mobility devices spare/loaner as required
- Assist with switch and router installs and replacements
- Asset Management and Documentation in ServiecNow

**Job Types**: Full-time, Fixed term contract

**Salary**: $22.00-$26.00 per hour

Schedule:

- Monday to Friday

**Experience**:

- Desktop support: 4 years (preferred)
- IMAC: 3 years (preferred)
- ServiceNow: 5 years (preferred)

**Speak with the employer**
+91 7055402192


  • Desktop Support

    4 weeks ago


    Ottawa, Canada IT Chapter Full time

    The Desktop Support Services provider will work with technology provisioning and asset management functions to provide effective deskside services to staff. They will work directly with end users to troubleshoot technical issues not suited for remote support. They also will image and asset tag equipment, as well as deprovision equipment and manage stock...


  • Ottawa, Canada Sectigo Full time

    **Who We Are!**: At Sectigo, we align around our mission and pride ourselves in helping thousands of customers sleep better at night. **“When people think Online trust management, they think Sectigo because we offer our customers **unparalleled** peace of mind.”** How we show up with each other and our customers every day is just as important, and we...


  • Ottawa, Canada General Dynamics Missions Systems-Canada Full time

    **Job Description**: We are currently expanding our Desktop Support Team and looking for a Bilingual Desktop Support representative. The Desktop Support teams work with clients over the phone and onsite to troubleshoot, analyze, diagnose and engage appropriate technical resources to resolve client issues. You will operate to provide prompt and professional...

  • Desktop Support

    4 weeks ago


    Ottawa, Canada Oomple Full time

    Do you have a passion for providing top-notch technical support? Are you someone who thrives on solving complex problems and enjoys working both independently and as part of a team? If so, we have an exciting opportunity for you! **Responsibilities**: - Provides ongoing installation, configuration, and routing maintenance and repair of equipment. -...


  • Ottawa, Canada Resonaite Full time

    Our client is looking for an onsite, bilingual (EN/FR), contract based Desktop/Intune Specialist to provide Windows build support. Duration: 6 monthsLocation: Downtown OttawaClearance: ReliabilityResponsibilities:Support deployment of Windows image/builds, application packages, security updates, and drivers for laptops and desktops according to company...


  • Ottawa, Canada Ovation Workplace Services Full time

    Desktop Technician will provide day to day local Pay: $28.00-$40.00 per hour Schedule: - 8 hour shift Ability to commute/relocate: - Ottawa, ON K2K 2T6: reliably commute or plan to relocate before starting work (required) Application question(s): - Have you taken covid Vaccination? **Education**: - Bachelor's Degree (required) **Experience**: -...


  • Ottawa, Canada Ovation Workspace Services Full time

    Desktop Technician will provide day to day local **Salary**: $28.00-$42.00 per hour Schedule: - 8 hour shift Ability to commute/relocate: - Ottawa, ON K2K 2T6: reliably commute or plan to relocate before starting work (required) Application question(s): - Have you taken covid vaccination? **Education**: - Bachelor's Degree...


  • Ottawa, Canada Resonaite Full time

    Our client is looking for an onsite, bilingual (EN/FR), contract based Desktop/Intune Specialist to provide Windows build support. Duration: 6 monthsLocation: Downtown OttawaClearance: ReliabilityResponsibilities:Support deployment of Windows image/builds, application packages, security updates, and drivers for laptops and desktops according to company...


  • Ottawa, Canada Resonaite Full time

    Our client is looking for an onsite, bilingual (EN/FR), contract based Desktop/Intune Specialist to provide Windows build support. Duration: 6 months Location: Downtown Ottawa Clearance: Reliability Responsibilities: Support deployment of Windows image/builds, application packages, security updates, and drivers for laptops and desktops according to company...


  • Ottawa, Canada Resonaite Full time

    Our client is looking for an onsite, bilingual (EN/FR), contract based Desktop/Intune Specialist to provide Windows build support. Duration: 6 monthsLocation: Downtown OttawaClearance: ReliabilityResponsibilities:Support deployment of Windows image/builds, application packages, security updates, and drivers for laptops and desktops according to company...


  • Ottawa, Canada Maplesoft Group Full time

    Maplesoft Group is currently seeking a Desktop Support Services - Onsite for our Federal Government client. The following responsibilities are associated with the “Statement of Work” but are not limited to: Primary Responsibilities Provides ongoing installation, configuration and routing maintenance and repair of equipment. - Implements modifications...


  • Ottawa, Canada Sky Systems Inc Full time

    Job Title: Desktop/SCCM Specialist Job Summary: As a Desktop/SCCM Specialist, you will play a crucial role in our IT operations by providing Windows build support to our clients. You will be responsible for maintaining and deploying Windows Desktop builds, applications, feature updates, security patches, and Desktop/Laptop driver updates within a modern...


  • Ottawa, Canada Sky Systems Inc Full time

    Job Title: Desktop/SCCM SpecialistJob Summary:As a Desktop/SCCM Specialist, you will play a crucial role in our IT operations by providing Windows build support to our clients. You will be responsible for maintaining and deploying Windows Desktop builds, applications, feature updates, security patches, and Desktop/Laptop driver updates within a modern...


  • Ottawa, Ontario, Canada Sky Systems Inc Full time

    Job Title: Desktop/SCCM SpecialistJob Summary:As a Desktop/SCCM Specialist, you will play a crucial role in our IT operations by providing Windows build support to our clients. You will be responsible for maintaining and deploying Windows Desktop builds, applications, feature updates, security patches, and Desktop/Laptop driver updates within a modern...

  • Desktop Technician

    4 weeks ago


    Ottawa, Canada CGI Full time

    This position will be responsible for daily operational and project duties as a Desktop Support Technician. Occasional travel to Kingston, Ontario required. Insights you can act on While technology is at the heart of our clients’ digital transformation, we understand that people are at the heart of business success. When you join CGI, you become a...


  • Ottawa, Canada RADIX 247 IT SUPPORT Full time

    Education: College/CEGEP - Experience: 2 years to less than 3 years - or equivalent experience **Work setting**: - Help desk - Private sector **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to...


  • Ottawa, Canada Sybex Support Services LLC Full time

    **Job Types**: Part-time, Freelance Schedule: - Day shift - Monday to Friday - Night shift - On call - Weekends as needed **Experience**: - IT support: 1 year (preferred) Licence/Certification: - CompTIA A+ (preferred) Work Location: In person


  • Ottawa, Canada Sybex Support Services LLC Full time

    **Job Type**: Part-time Schedule: - 8 hour shift - Day shift - Monday to Friday - Morning shift - Weekends as needed - Weekends only **Experience**: - IT support: 1 year (preferred) Licence/Certification: - CompTIA A+ (preferred) Work Location: In person


  • Ottawa, Canada Tech Tammina Full time

    Job Title: Desktop/SCCM Specialist Location: Ottawa, ON Duration: 6 Months Is Government Security Clearance required? Yes-Reliability Bilingual: English & French The client is seeking a Desktop/Intune Specialist to join their IT team for providing Windows build support. This role involves maintaining and deploying Windows Desktop builds, managing...


  • Ottawa, Canada Tech Tammina Full time

    Job Title: Desktop/SCCM Specialist Location: Ottawa, ON Duration: 6 Months Is Government Security Clearance required? Yes-Reliability Bilingual: English & French The client is seeking a Desktop/Intune Specialist to join their IT team for providing Windows build support. This role involves maintaining and deploying Windows Desktop builds, managing...