Bilingual (French/english) Customer Service Agent
3 weeks ago
**What you'll Be Doing**
- Effectively solve customer inquiries
- Ability to communicate clearly when handling different topics
- Identify customers’ needs, understand and clarify the information
- Research every issue to provide solutions
- Collaborate with your team and other team members to solve problems and share knowledge
- Build sustainable relationships and engage customers by going the extra mile.
- Ability to assume additional responsibilities and work flexible hours as required
- Work with mínimal supervision in a fast-paced environment
- Perform various administrative tasks to support the Contact Centre
**What you Bring to SIRVA BGRS**
- High school diploma or equivalent
- Bilingual in English and French is a must
- Previous experience in a customer support role through a contact center preferred
- Strong phone and verbal communication skills
- Customer focus and adaptability to different personality types
- Ability to multitask, set priorities, and manage time effectively
- You foster belonging and encourage authenticity. You are inclusive, value diversity, and recognize that these behaviors empower and inspire positive action and promote innovation
**Other Information**:
**What SIRVA BGRS Offers**
- Competitive salary and incentive plans
- Workplace flexibility for a balanced work/life approach
- Comprehensive benefits packages and wellness program
- Generous company-paid vacation days and holiday time
- Challenging, collaborative, diverse corporate culture
- Ongoing opportunities for learning and career development
Hours: Monday - Friday 8AM EST - 4PM EST or 12PM EST - 8PM EST
**Job Types**: Full-time, Fixed term contract
Contract length: 6 months
**Benefits**:
- Vision care
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- Ottawa, ON K1S 5R5: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Desired Salary Range?
**Education**:
- Secondary School (preferred)
**Experience**:
- Customer service: 1 year (preferred)
Work Location: In person
-
Bilingual Collections Associate
5 days ago
Ottawa, Canada Arctic Glacier Inc Full timeBilingual Collections Associate (Agent) Reporting to the Manager of Credit and Collections, this position is responsible for the reconciliation of accounts receivable customer accounts and making customer courtesy calls. Responsibilities include payment reconciliation, credit analysis, collection, and follow-up of customer accounts. Job...
-
Ottawa, Canada SIRVA Full timeRole Overview What You’ll Be Doing - Effectively solve customer inquiries - Ability to communicate clearly when handling different topics - Identify customers’ needs, understand and clarify the information - Research every issue to provide solutions - Collaborate with your team and other team members to solve problems and share knowledge - Build...
-
Ottawa, ON, Canada Agilus Work Solutions Full timeAgilus is recruiting for a Senior Land Agent (Bilingual French / English) in the pipeline industry in a hybrid work environment in Greater Ottawa Area, Ontario. The Senior Landowner Liaison will be responsible for negotiating access to land, ensuring various land use permits have been obtained, settling land and crop loss damages, all with a focus on...
-
Customer Service and Logistics Agent
1 month ago
Ottawa, Canada ADFAST Full timeWorking at Adfast means being part of a human and technological adventure that began over 40 years ago. We are a manufacturer of eco-friendly adhesives, sealants and insulating foams for sustainable building construction. Adfast is certified as an Industry 4.0 showcase by the Ministry of Economy and Innovation, due to the interconnectedness of its multiple...
-
Bilingual Support Agent
2 days ago
Ottawa, Canada Randstad Canada Full timeAre you an customer service professional with a few years of experience providing excellent support to clients? Do you have experience building relationships as well as a comfort navigating various internal software? Would you like an opportunity to further develop your skills within an industry leading environment? If so, we have an excellent opportunity...
-
Customer Service Agent
4 weeks ago
Ottawa, Canada Authentication Legalization Services Canada Inc. Full timeAre you looking for an exciting opportunity to be part of a growing company that values excellent customer service? If so, we have a job opening for a customer service agent specializing in authentication and legalization in Ottawa, Canada. At ALSC, we specialize in providing support and services for individuals and businesses around the world requiring...
-
Executive Chef
5 days ago
Ottawa, Canada Aramark Full time**Responsibilities** - Oversees and manages culinary operations to meet production, presentation, and service standards - Applies culinary techniques to food preparation and manages the final presentation and service of food - Ensures that requirements for appropriate food handling, preparation and sanitation in respective areas are met - Supervises...
-
Customer Service Bilingual FR/EN
4 weeks ago
Ottawa, Canada Arise Virtual Solutions Full timeBilingual French-speakers are needed to provide Customer Service Support for a Roadside Assistance company. This work-from-home opportunity offers flexible scheduling 24 hours-a-day, including weekends. Perfect for fully-fluent bilingual speakers who can deliver premier customer service in French and English – all while working from the safety of your own...
-
Bilingual Customer Service Representative
2 days ago
Ottawa, Canada Randstad Canada Full timeAre you looking for your next career opportunity? Looking to expand your customer service skills? Want to make a difference on a day to day basis? Do you have an interest in helping people move, and in working in a government-adjacent company? If yes, this might be just the job for you!We are looking for Bilingual Contact Centre Agents to work in the heart...
-
Executive Chef
6 days ago
Ottawa, Canada Aramark Full timeResponsibilities• Oversees and manages culinary operations to meet production, presentation, and service standards• Applies culinary techniques to food preparation and manages the final presentation and service of food• Ensures that requirements for appropriate food handling, preparation and sanitation in respective areas are...
-
Bilingual Customer Service Representative
2 days ago
Ottawa, Ontario, Canada Randstad Canada Full timeAre you looking for your next career opportunity? Looking to expand your customer service skills? Want to make a difference on a day to day basis? Do you have an interest in helping people move, and in working in a government-adjacent company? If yes, this might be just the job for youWe are looking for Bilingual Contact Centre Agents to work in the heart of...
-
Customer Experience Agent
1 month ago
Ottawa, Canada Hydro Ottawa Full timeBy generating and distributing power, each person at Hydro Ottawa is part of empowering the lives of people in the communities we serve. Our work means all the activities that make up our lives - at home, at work, at play - are there when we need them. That purpose unites us and fuels our work. And if joining us in this essential work energizes you too, we...
-
Customer Experience Agent
7 days ago
Ottawa, Canada Hydro Ottawa Full timeBy generating and distributing power, each person at Hydro Ottawa is part of empowering the lives of people in the communities we serve. Our work means all the activities that make up our lives - at home, at work, at play - are there when we need them. That purpose unites us and fuels our work. And if joining us in this essential work energizes you too, we...
-
Ottawa, Canada TD Bank Full time**Bilingual (English/French) Insurance Advisor (must reside in Ottawa)**: - 431194BR **Job Category - Primary** - Call Center **Work Location** - 1595 Telesat Court **Employment Type** - Regular **City** - Kanata, Orleans, Ottawa **Time Type** - Full Time **Province/State** - Ontario **Hours** - 35 hours per week **Workplace Model** - Hybrid **Pay...
-
Bilingual Claims Agent
2 days ago
Ottawa, Canada Randstad Canada Full timeAre you looking for a new job that will let you exercise your customer service muscles while learning new skills at the same time? Do you enjoy talking to many different people each day and helping them out? Do you have experience working in a call center or other high volume customer service role? Then we might just have the role you’ve been looking...
-
Bilingual Claims Agent
2 days ago
Ottawa, Canada Randstad Canada Remote Work Freelance Full timeAre you looking for a new job that will let you exercise your customer service muscles while learning new skills at the same time? Do you enjoy talking to many different people each day and helping them out? Do you have experience working in a call center or other high volume customer service role? Then we might just have the role youâve been looking...
-
Bilingual Claims Agent
2 days ago
Ottawa, Ontario, Canada Randstad Canada Full timeAre you looking for a new job that will let you exercise your customer service muscles while learning new skills at the same time? Do you enjoy talking to many different people each day and helping them out? Do you have experience working in a call center or other high volume customer service role? Then we might just have the role you've been looking forWe...
-
Customer Service Representative, Bilingual
2 days ago
Ottawa, Canada People Corporation Full timeJob Description We are seeking a Customer Service Representative, Bilingual to join our Coughlin team in Ottawa. The Customer Service Representative primarily answers telephone and walk-in inquiries and corresponds with members of various plans on such matters as coverage, enrollments, terminations, beneficiaries, etc. The Customer Service...
-
Bilingual Claims Agent
2 days ago
Ottawa, Ontario, Canada Randstad Canada Full timeAre you looking for a new job that will let you exercise your customer service muscles while learning new skills at the same time? Do you enjoy talking to many different people each day and helping them out? Do you have experience working in a call center or other high volume customer service role? Then we might just have the role you've been looking forWe...
-
Ottawa, Canada The Professional Institute of the Public Service of Canada Full time**Division**: Human Resources **City**:Ottawa, ON **Type of position**: hybrid with Office **Job Term**: Permanent Full-time (35 hours per week) **Union/Non**: Excluded **Competition**: 24-28 The Professional Institute of the Public Service of Canada, a national union representing some 70,000 professionals and scientists throughout Canada, requires a...