Sales Administrator/ Receptionist at Volvo Cars

2 weeks ago

Ajax, Canada Volvo Cars Lakeridge Full time

Volvo Cars Lakeridge, part of Lakeridge Auto Gallery, is looking for a friendly, professional, motivated and experienced Sales Administrator/ Receptionist to join our team.

Primary Responsibilities:

- Process documentation as required for all new, used, wholesale sales and lease terminations
- Main receptionist duties: answering phones, greeting all guests, providing excellent customer service in line with our culture
- Review and distribute paperwork related to vehicle preparation, deal processing and completion of files
- Prepare licensing for all transactions
- Assist with all vehicle merchandising online and in-store
- Complete and maintain reports for sales team as required
- Assist with customer after-sales and after-service follow-up
- Plans, organize, and coordinate all administrative tasks
- Schedule appointments and meetings
- Follow up and liaise with other parties or customers
- Assist in the planning and execution company events and functions
- Maintain a positive working relationship with team members and management in a team environment
- Provide direction and prioritization for the screening of mail, phone calls, and appointments
- Setup and organize individual work area with designated supplies, forms, and resource materials while maintaining cleanliness and confidentiality
- Act as host/hostess to all customers in the dealership: cafe, bathrooms, waiting areas: clean, comfortable and stocked.
- Assist with social media posts and customer engagement with all departments

Health & Safety - Employee Duties:

- Work in compliance with the provisions of the Occupational Health & Safety Act and the regulations
- Use or wear the equipment, protective devices or clothing that the worker’s employer requires to be used or worn
- Comply with Lakeridge Auto Gallery's Health & Safety rules and procedures and its supporting programs for performing work in a safe and healthy manner
- Report promptly to the Human Resources Manager any observed contravention of the OHS Act or regulations, or of the rules and procedures developed and its supporting programs, or any workplace hazard which you are aware
- Report to his or her employer or supervisor the absence of or defect in any equipment or protective device of which the worker is aware and which may endanger himself, herself or another worker
- Refrain from any activity which may jeopardize the health and safety of yourself and others

Other Responsibilities:

- Perform other duties as required to ensure the successful operation of the dealership.

We offer a competitive salary and great benefits with the potential of real career growth. If you feel you are the right person, please send a copy of your most recent resume and cover letter. We thank all applicants but only those selected for an interview will be contacted. No phone calls. Our Company is committed to being responsive to the diverse needs of its employees, customers and others, including those with disabilities, by striving to prevent and remove barriers to accessibility. The Company will provide support in its recruitment processes to applicants with disabilities, including accommodation that takes into account an applicant's accessibility needs

**Salary**: From $16.00 per hour

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Vision care

Schedule:

- 8 hour shift

**Experience**:

- Front desk: 2 years (preferred)
- Administrative experience: 2 years (preferred)
- Car Dealership: 3 years (preferred)

Work Location: In person

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