Customer Service Representative

3 months ago


Calgary, Canada All Makes Collision Centre Full time

Wood Automotive Group has an immediate opening for a full-time Customer Service Representative at our Body Shop, All Makes Collision Centre

We are looking for someone who is enthusiastic, organized and able to multi-task.

**Job duties will include, but not limited to**:

- Greet and assist incoming customers and ensuring customer satisfaction by asking questions to understand their needs
- Close out, accept payment on customer invoices, and verify invoice totals are accurate. Ensure policies are followed regarding processing payments.
- Handle telephone inquiries regarding work in process & appointments and return phone messages promptly.
- Data entry and various other administrative roles.

**Qualifications**:

- Excellent Customer Service skills
- Attention to detail
- Excellent telephone etiquette

Required working days are Monday to Friday with rotating Saturdays. We value your administrative experience and invite you to join our winning team

**Some of the rewards of joining our team**:

- Exceptional benefits package
- Pension Plan with employer contributions - free money
- Employee Assistance Program including, Financial Advisory Services, Nutritional Counselling, Legal Advisory Services, Counselling Services, fitness program, and more
- Corporate rates at YMCA and Goodlife Fitness
- Group social events and company perks.

**Our unique culture**:
Are you the kind of person who wants to make a difference in their community, and build a solid career with a growing organization? Consider joining Wood Automotive Group. For nearly 40 years, we have worked hard providing unparalleled customer service, competitive pricing and quality products. Committed to education and community, we are proud sponsors of many organizations such as: the SAIT Automotive Business Administration program, KidSport, the PREP program, The Salvation Army, the SSUBI ("Hope") Foundation and the Shaw Charity Classic.



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