Ywca - Housing Stability Worker

3 weeks ago

Niagara Falls, Canada YWCA Niagara Region Full time

**Job Posting - Housing Stability Worker**

**Location**:Full Time - Culp Street Housing Focused Shelter
**Hours of Work**:Monday to Friday 9am-5pm
**Wage**:$20.00/Hour
Additional week vacation for on call supervisor duties

As the largest provider of Emergency Shelter in the Niagara Region, the YWCA Niagara Region offers innovative housing programs and services that provide hope for women and their families living in poverty.

The YW provides shelter, food and assistance to homeless women and their families. Our dedicated staff provides exceptional care and support for the women and their families who turn to us. The YW offers staff a challenging and collaborative environment as they work to create meaningful change for homeless individuals.

To complement our Shelter programs staffing component, the YW is looking for an exceptional team player, who is compassionate, non-judgmental, and self-motivated to round out the team.

**Position Summary**:
The Housing Stability Worker’s primary role is to work in combination with Advocates and guests accessing shelter to provide support around all housing needs. The Housing Stability Worker is to meet with guests in shelter regularly to assist with housing searches, viewings and other housing support as deemed necessary. The Housing Stability Worker will also work with each guest on their previous barriers to housing and creating action plans to assist in alleviating these barriers to ensure ongoing success within housing moving forward, working with Team Advocates who will provide necessary referrals to outside agencies to ensure the ongoing success of housing stability. The Housing Stability Worker will be responsible for the On-Site Transitional Housing Caseload.

**Responsibilities**:

- Work in collaboration with Advocates to best support housing needs of shelter, Onsite guests as well as community members at risk of homelessness (where possible)
- **Rotational On call after-hour’s supervisor duties**.
- Assist in providing support in housing related appointments, this may include client transportation within own vehicle
- Discuss and evaluate past/current housing barriers with guests and work to create an action plan to assist in alleviating barriers with the goal of achieving long term housing stability
- Ensure necessary referrals to assist with housing barriers and action plan are communicated to Women’s Advocates and assist by way of referrals where possible
- Provide additional support where possible to Women’s Advocates in shelter i.e. bag/room searches, laundry, room cleaning, light kitchen duties, crisis’ etc.
- Works collaboratively with community agencies, providing referrals and follow-up as necessary.
- Participates in shift change when necessary and staff meetings as required, shares information in a respectful, non-judgemental manner
- Input all information into HIFIS system regarding work completed i.e. intake, discharge, case planning, viewings, housing search assistance etc.
- Maintain a caseload of On-Site Clients, completing interviews, intakes, discharges and goal setting.
- Working with On-Site clients to successfully complete the On-Site program based on the goals that they set for themselves.
- Completes all necessary documentation, including written records/reports and provides statistics monthly.

**Qualifications**:

- Post-secondary diploma/ degree in social services
- Minimum of 1-year experience within the YWCA Emergency Shelters or shelter equivalent
- Must have reliable vehicle and valid driver’s license
- CPR/First Aid Certified
- Clear police vulnerable sector check
- Demonstrated knowledge of the following issues: Homelessness, Woman Abuse, Addictions, Mental Health Issues and Family Housing Barriers.
- Excellent oral and written communication skills.
- Confident decision maker and problem solver with critical thinking skills
- Confidence in a crisis with strong conflict resolution skills
- CTI (Crisis Prevention) training preferred
- Understanding and delivery of anti-oppressive, trauma informed frameworks
- Ability to multitask and work in a fast paced, changing environment.
- Demonstrated ability to work independently as well as with a team.
- Knowledge of Landlord and Tenant Rights and responsibilities required
- Experience with landlord relations an asset
- Strong understanding of the workings of Ontario Works, Ontario Disability Support and Niagara Regional Housing

**Job Types**: Full-time, Permanent

**Salary**: $20.00 per hour

**Benefits**:

- Casual dress
- Dental care
- Employee assistance program
- Extended health care
- On-site parking
- Paid time off

Schedule:

- 8 hour shift
- Monday to Friday
- On call

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Niagara Falls, ON L2G 2B6: reliably commute or plan to relocate before starting work (required)

**Education**:

- Bachelor's Degree (preferred)

Licence/Certification:

- First Aid Certification (preferred)

Work Location: In

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