Ywca Team Advocate Ft

2 months ago

Niagara, Canada YWCA Niagara Region Full time

Full Time - Rotational Overnight
- **Location**:Culp Street, King Street or Safer House locations
**Hours of Work**: 32-40 hours per week, including every Friday and Saturday. Straight shifts 11pm-7am.

**Benefits**
**Pay increase occurs on April 1st to f $26.25**
**3 weeks paid vacation**
**12 personal days per year**

As the largest provider of Emergency Shelter in the Niagara Region, the YWCA Niagara Region offers innovative housing programs and services that provide hope for women and their families living in poverty.

The YW provides shelter, food and assistance to homeless women and their families. Our dedicated staff provides exceptional care and support for the women and their families who turn to us. The YW offers staff a challenging and collaborative environment as they work to create meaningful change for homeless individuals.

To complement our Emergency Shelter program staff, the YW is looking for an exceptional team player, who is compassionate, non-judgmental, and self-motivated to round out the team.

Position Summary

The Advocate position will report to the Manager of Shelter Services to assist in the operation of the shelters in accordance with agency policies and procedures and the regional shelter standards. Duties include the following: maintaining appropriate record keeping, completing intake/discharge forms, maintaining security for guests/staff/facilities, goal setting and referrals to other community partners, promoting co-operative living, and participating in housekeeping duties, including occasional food preparation and cleaning. This position offers the opportunity to also support our Anti Human Trafficking shelter, Safer House, providing support to human trafficking survivors.

**Responsibilities**:

- Work as a team to support in rehousing shelter guests from a housing focused lens.
- Provides appropriate professional understanding and intervention in response to emotional, behavioural, physical needs of clients.
- Responds with Crisis Intervention in situations of physical confrontation, and medical and psychiatric emergencies for womxn who have recently experienced trauma
- Provides support to womxn through a trauma informed framework
- Maintains and supervises established routines and procedures.
- Assists clients to establish and achieve individualized goals
- Utilizes effective conflict resolution skills.
- Maintains the highest level of confidentiality regarding client information.
- Works collaboratively with community agencies, providing referrals and follow-up as necessary.
- Participates in shift change procedures and staff meetings as required, shares information in a respectful, non-judgemental manner.
- Exercises good judgement and discretion in dealing with confidential information.
- Completes all necessary documentation, including written records/reports and provides statistics as requested.
- Understands health and safety standards, regulations, policies and procedures and complies with them.
- **This position includes working every weekend unless alternate coverage is arranged.**

Qualifications:

- Minimum SSW, or equivalent
- Minimum one (1) year experience working with the homeless and/or marginalized individuals
- Excellent interpersonal, verbal and written communication skills
- Demonstrate initiative, critical thinking and a self-directed working style
- Understanding of anti-oppressive, feminist, trauma informed frameworks
- Ability to effectively intervene with conflict and crisis with de-escalation skills
- Reliable transportation is required as shift can be in any city we provide supports
- Level C First Aid and Vulnerable Screening Clearance (Police Check) mandatory
- Naloxone trained, Mental health first aid, CTI and ASIST considered an asset

**Job Types**: Full-time, Permanent

**Salary**: $19.50-$26.25 per hour

**Benefits**:

- Casual dress
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Schedule:

- 8 hour shift
- Night shift
- Overtime

Supplemental pay types:

- Overtime pay

**Education**:

- Bachelor's Degree (preferred)

Ability to Commute:

- Niagara, ON (required)

Ability to Relocate:

- Niagara, ON: Relocate before starting work (preferred)

Work Location: In person

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