Member Services Representative

1 month ago

Mississauga, Canada Crunch Fitness-Mississauga Full time

Crunch is best known for our colorful personality and kickass group fitness and training programs that are #OnlyAtCrunch.

Crunch Fitness is looking for energetic, enthusiastic people that take PRIDE in delivering great member Service and believe they can provide GREAT member experience that exceeds expectations.

Your Role:
A Member Services Representative (MSR) is responsible for providing exceptional member and guest experience, ensuring facility cleanliness, and achieving sales targets.

Job Summary:
- Greet all members and guests with a smile and wish them well as they exit the club.Responsible for maintaining a clean and well-maintained environment. #SOFRESHANDSOCLEANAlways maintain a positive and professional disposition.Ensure all secure check in procedures are always implemented.
- Assist in all projects as delegated by club management.

Our Ideal Member Service Representative:
- You are professional and courteousStrives to execute at a level to exceed performance expectationsSuperior communicator who energizes othersProficient reading and writing skillsStrong customer service orientationDemonstrates knowledge of the Crunch brand and offerings
- Maintains friendly and helpful attitude to all club staff, members, and guests

Working with Crunch Gives You:
- Ongoing training and development to ensure a long and successful career pathOpportunities for advancementFree membership
- Fun team building events and a fun, energetic atmosphere to come to every day

At Crunch we Speak, Own, Understand and Live our Core Values.

RESPONSIBLE

KIND

INCLUSIVE

FUN

ALTERNATIVE

INNOVATIVE

PASSIONATE

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